Manager Sales

Role & responsibilities

This role as a Parts Sales Manager is responsible for planning and implementing activities for

achieving spares & Services business targets and ensuring customer satisfaction through prompt

support for spares & Services. Also, to provide technical proposals to customers and understand

the market segments for the given territory. Update the MIS in SFDC promptly.

Consistent result achiever

• Collaborate, Network & Influencing skills

• Analytical thinking

• Customer Relationship Management

• Communication and presentation skills

• Consultative Selling

• Cultural sensitivity

• Learning agility
• Knowledge
• Knowledge of Rotating Equipment ( preferably
• turbines/capital goods
• Knowledge relating to Mid life upgrades &
• modifications
• Knowledge of Project business
• Knowledge of Industry trends, emerging market
• trends, Customer behavior/expectations,
• competitor overview
• Techno-commercial understanding of solution /
• product portfolio.
• OUTSIDE THE ORGANIZATION: Customers
• Consultants / Sales Partner / Agents
• Industry associations / experts.
• Responsible for Marketing & Sales of aftermarket business by achieving steam turbine
• Spare parts sales & Services targets. Updation of SFDC & MIS
• Develop & analyze marketing Intelligence, including inputs on Competition.
• Ability to understand technical specifications related to Parts, Repairs, and Services,
• AMC, technical offer, and ability to participate in client technical meetings based on the
• offer prepared by the proposal team. Achieving an on-time proposal in close coordination
• with the proposal team.
• Co-ordination with Internal & external stakeholders and closely work with cross-functional
• teams, collect inputs and prepare offers through the proposal team.
• Offer Techno-commercial inputs to customers & take it forward.
• Participate in commercial negotiations for closing the order and collecting the first
• advance.
• Ensure Customer Satisfaction by providing timely feedback and relevant information to
• internal stakeholders for timely action.
• Negotiate and conclude a contract in adherence to the companys sales policy
• Maintaining & updating data database for Inquiry, Scope, Pricing, Offer,
• Techno-commercial clarifications,
• - Coordinate with the factory, Service team, and the customer for material lifting.
• Support cross-functional team for the collection of ABG/ PBG, Payments, Indemnity
• Bond, INCOTERMS and HSS document submission.
• Responsible for the regions administrative jobs, need to ensure customer retention
• & gain new customers.

Preferred candidate profile