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Manager, Product Enablement

0 years

0 Lacs

pune maharashtra india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

studio framework mastercard core systems process improvement

Work Mode

On-site

Job Type

Full Time

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Product EnablementThe Global Product Enablement (GPE) team partners with Product Owners, Development teams, and other stakeholders across Mastercard to deploy solutions efficiently and effectively with speed, quality and predictability. The team ensures product readiness, scaled onboarding and a best in class customer and employee implementation experience.GPE is responsible for assessing new products and enhancements to equip Customer Delivery to support and scale projects from customer onboarding, testing, launch, and transition to BAU.Global Product Enablement ensure a simple and streamlined customer onboarding process by developing consistent and repeatable processes used globally by our delivery teams, resulting in a positive customer and employee implementation experience.
  • Are you passionate about influencing technology and impacting what's next
  • Do you want to gain a global perspective and exposure to new products and services
  • Can you make the complex, easy and simple, using data to guide decisions
  • Are you digitally savvy Are you knowledgeable in our Mastercard Core systems
Role & responsibilities
The role focuses on ensuring delivery readiness and global consistency for new and enhanced products. Key responsibilities include defining and documenting onboarding requirements, maintaining Studio and POGS compliance, and publishing implementation artefacts. The role acts as a primary liaison for cross-functional stakeholders, managing escalations and facilitating knowledge transfer to regional teams. Additionally, it drives process improvements and automation opportunities to reduce time-to-implement, while providing data-driven insights and leading regular reviews to enhance product performance and customer experience.

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