Manager PMS Operations

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Job Descriptors

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC's worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC's clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.

Principal Responsibilities

The PMS Operations Candidate will be responsible for overseeing the end-to-end operations of the Portfolio Management Services, ensuring regulatory compliance, smooth transaction processing, client servicing, and efficient coordination with internal teams, custodians, brokers, and clients. The role demands strong attention to detail, regulatory knowledge (PMS SEBI guidelines), and process-driven execution. Also need have strong hands-on understanding of HSBC Financial Crime Compliance and other internal policy requirement.

1. Client Onboarding and Account Setup

• Handle end to end PMS client onboarding process, including KYC, risk profiling, CDD/EDD, and documentation verification.
• Handle end to end Client AML and Screening.
• Coordinate with compliance and legal teams to ensure regulatory adherence.
• Setup PMS accounts with custodians and DP.
• Maintain onboarding trackers and ensure timely activation.

2. Daily Operations and Trade Lifecycle Management

• Monitor daily trade processing - equity, debt, and money market instruments.
• Coordinate with dealers for trade confirmations and execution.
• Ensure timely settlements (T+1), coordinate with custodians, fund accountants, and brokers.
• Reconcile trade and holdings data between PMS, custodians, and brokers.

3. Fund Accounting and NAV Reconciliation

• Coordinate with fund accountants for daily/weekly NAV computation.
• Validate portfolio valuations, accrued incomes, fees, and expenses.
• Ensure accurate booking of corporate actions, dividends, and interest.
• Review portfolio reports and resolve reconciliation breaks.

4. Client Reporting and Communication

• Oversee monthly and quarterly client reporting (portfolio reports, statements, invoices, etc.).
• Coordinate performance and benchmark reporting.
• Assist with ad hoc client requests, data queries, and MIS requirements.

5. Billing, Fees & Revenue Operations

• Manage fee processing - fixed, performance, and trail fees.
• Ensure timely invoice generation and TDS/GST compliance.
• Coordinate with finance for revenue recognition and receivables.

6. Compliance, Audit & Regulatory Reporting

• Ensure adherence to SEBI PMS regulations and internal policies.
• Assist in preparation and submission of SEBI periodic reports (monthly, quarterly, annual).
• Coordinate internal, statutory, and regulatory audits.
• Maintain audit trails and resolve observations within timelines.

7. System & Vendor Coordination

• Work with software vendors and internal IT team for system enhancements and issue resolution (e.g., PMS software, KYC tools).
• Automate manual processes to improve efficiency and reduce errors.
• Ensure data integrity and backups.

8. Process Management & Controls

• Implement and review standard operating procedures (SOPs).

• Monitor operational risk areas and introduce mitigants.

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HSBC Global Asset Management (India) Private Ltd