Manager - People Shared Services - Performance Management - Global Service Centre

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About the Role:

The Assistant Manager for Learning & Leadership Development supports the management of learning and talent development programs. This role involves coordinating with stakeholders, administering learning management systems, and providing support to learners.

Key Responsibilities:

• Assist in the management of learning and talent development programs.
• Support the design and delivery of learning initiatives.
• Coordinate with stakeholders to gather learning requirements.
• Administer learning management systems and ensure data accuracy.
• Monitor and report on learning program effectiveness.
• Provide support to learners and address their queries.
• Assist in the development of learning materials and resources.

Key Functional and Operational Skills:

• Good organizational and coordination skills.
• Strong communication and interpersonal skills.
• Knowledge of learning and talent management processes.
• Proficiency in Oracle or SuccessFactors HCM.
• Attention to detail and accuracy.
• Ability to work collaboratively in a team environment.

Deliverables:

• Effective support for learning and talent development programs.
• Accurate and up-to-date learning management system data.
• Positive learner feedback and engagement.
• Timely and accurate reporting on learning activities.

Qualifications:

• Education:

  • Bachelor's degree in any discipline

• Experience:

  • 5-8 Yrs of experience of global Talent and learning operations management for large multinational corporations.
  • Proven track record of successfully implementing continuous improvement and change management initiatives in Talent and learning operations.
  • Exposure to transition/offshoring of L&D activities would be preferred.

• Skills:

  • Strong Stakeholder management skills
  • Strong analytical and problem-solving skills.
  • Ability to lead and influence without direct authority.
  • Proven track record of change management
  • Excellent communication and interpersonal skills.
  • Proficiency in continuous improvement tools and methodologies