Manager Jewelry Analysis

Essential Duties

• Manage daily operations to consistently achieve business outcomes, ensuring effective planning, coordination, and resource oversight.
• Collaborate with the Business Head of New Services to define and align business-specific goals with the overall strategy.
• Cascade goals across teams, ensuring clarity and monitor progress to meet objectives.
• Lead key projects and changes in the Jewelry business to improve operations.
• Guide first- and second-level leadership to maintain operational focus, ensuring adherence to values of process, integrity, respect, teamwork, and results.
• Establish and evaluate processes and systems, continuously improving them to drive better results.
• Lead the communication and implementation of the business strategy across functions, ensuring alignment with evolving customer needs.
• Foster talent development by conducting performance evaluations, providing feedback, and supporting employee growth through development plans.
• Actively participate in hiring key players and team members, making sound hiring decisions and collaborating with HR for disciplinary actions when necessary.
• Stay informed on industry trends, technical skills, and operational best practices to meet production goals.
• Assist in budgeting for Mumbai and Surat locations, providing data on QC, headcounts, equipment, and operations.
• Recommend innovative approaches to products, services, and processes.
• Collaborate closely with the Market Development team to ensure that QC standards align with customer expectations and support market growth.
• Conduct periodic reviews and presentations with senior leadership regarding KPIs.
  

Qualifications

Education & Work Experience

:

• Bachelor's degree required; Master's degree preferred.
• Minimum 4-5 years of managerial experience, with expertise in jewelry manufacturing QC, including quality management and control processes.
• Strong understanding of industry standards, QC protocols, and production processes.
• In-depth knowledge of client divisions and interdepartmental interactions.
• Proven track record of successful inter-departmental projects.
  

Skills And Abilities

Growth Mindset

: Demonstrates curiosity and challenges self and others to learn and evolve in any context.

Resilience

: Maintains a can-do attitude, learning from challenges and setbacks.

Accountability

: Takes full responsibility for actions and outcomes, owning results.

Service Mindset

: Committed to serving others with passion.

Effective Communication

: Communicates clearly and effectively to meet the needs of various audiences.

Collaborative Relationships

: Builds and nurtures relationships to accomplish work goals.

Optimizes Talent Experience

: Promotes an inclusive environment and develops diverse talent.

Strategic Thinking & Insight

: Leverages resources to align decisions with mission and strategy.

Organizational Savvy

: Navigates complex processes and dynamics to solve problems and achieve goals.

Innovation & Change

: Leads continuous improvement and innovation to meet organizational outcomes.

Decision Quality & Problem-Solving

: Makes ethical, timely decisions that keep the organization moving forward.