Manager Investigations, KYC

4 - 6 years

0 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Description

Are you curious about where your career in operations might take you
Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan, Maharashtra, Punjab & DelhiThis role will work across organizations to collaborate and deliver compliant solutions to a variety of Amazon Payments business units.Key functions of the role include: working cross-functionally with, operations, risk management, driving projects to completion developing strategies based on data balancing business needs and building great customer experiences.Key job responsibilities. Supervise, coordinate, and direct the activities of RCO staff.. Provide leadership support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, by meeting / achieving targets, deliver process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team

Basic Qualifications

- 4+ years of operational and/or retail management experience
- 2+ years of team management experience- Bachelor's degree- 4+ years of operations, risk, fraud investigations industry experience- 3+ years of team management experience- 4+ years of operations management experience- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience across the domain of risk management & fraud- Has shown consistent performance in leading people

Preferred Qualifications

- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level
- Experience with six sigma methodologiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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