Manager - DSMG - Recovery Secured - Recovery

Role Overview: You will be responsible for handling collections in the assigned area and achieving collection targets based on parameters like resolution, flows, credit cost, and roll rates. Additionally, you will need to ensure that NPA's are kept within the assigned budget and actively work towards minimizing them. Conducting asset verifications and possessions as per SARFESI/Section 9 process through court receivers will also be part of your responsibilities. It is crucial to track and control delinquency in the area (Bucket & DPD wise) and focus on nonstarters to maintain customer satisfaction by resolving issues promptly within the specified TAT. Building relationships with key clients, monitoring defaulting customers, and representing the organization in front of legal/statutory bodies when required are essential tasks. Ensuring adequate Feet on Street availability area-wise/bucket-wise/segment-wise, obtaining daily updates from collection executives, and initiating detailed account-level reviews of high ticket accounts are also part of your role. Moreover, you must ensure compliance with all Audit/Regulatory bodies as well as company policies and procedures. Key Responsibilities: - Handle collections for the assigned area and achieve collection targets - Keep NPA's within the assigned budget and minimize them - Conduct asset verifications and possessions as per SARFESI/Section 9 process - Track & control delinquency in the area (Bucket & DPD wise) and focus on nonstarters - Ensure quick resolution of customer issues within specified TAT - Build relationships with key clients for timely collections - Monitor defaulting customers and identify reasons for defaulting - Represent the organization in front of legal/statutory bodies - Ensure adequate Feet on Street availability and obtain daily updates from collection executives - Initiate detailed account-level reviews of high ticket accounts - Ensure compliance with all Audit/Regulatory bodies and company policies Qualification Required: - Post Graduate/Graduate in any discipline,