Managed IT Services, Senior Associate ( Wintel Engineer )

Position Description

A Managed IT Back Office Engineer, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology including monitoring, security, and continuity services.

Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Back Office Engineer, you will work directly with our highly trained engineering team and have access to a large cross-section of technologies and environments that will develop your career.

Profile:

A Managed IT Back Office Engineer provides operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. This position requires strong technical ability, self-motivation, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment.

Job Duties and Responsibilities:

• Support and maintain large complex technology solutions across multiple diverse client environments including:
  • Monitoring Solutions
  • Security Solutions
  • Backup Solutions
  • Patching Solutions
• Adopt and learn new technologies
• Interface with the service desk and consulting teams to resolve client issues.
• Maintain client security standards and confidentiality of information
• As a Managed IT Back Office Engineer, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including:
  • Information Technology process, tools, and methodologies
  • Security Solution architecture, design, and best practices
  • Engaging with our internal teams and developing their solution knowledge.

Basic Qualifications

• 3-5 years of experience working in Information Technology Security Solutions

Preferred Qualifications

• Need 3 years of experience in Window domain who works and gives support on Desktop , Laptop & Servers OS Administration.
• Knowledge on Vulnerability Management(Nessus,Qualys,Rapid7)
• Experience on Patch Management(SCCM & 3rd party tools).
• Experience in Monitoring & Antivirus.
• Troubleshooting knowledge on Windows OS.
• OS Upgradation.
• Knowledge on Storage concepts.
• Knowledge on Active Directory
• Virtualization concepts like VMware & Azure.
• Scripting knowledge.
• Basic knowledge on Networking concepts.

Knowledge, Skills and Abilities:

• Excellent written and verbal communication skills
• Able to quickly assess situations to pinpoint the scope/source of technical issues in a complex solution
• Must be able to manage individual workload
• Must be a strong team player

Shift: 2PM to 11PM & 3PM to 12PM