Managed IT Services, Senior Associate (Wintel Engineer) RSM US LLP

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You are a Managed IT Back Office Engineer at RSM, a provider of professional services to the middle market globally. Your role is crucial in providing operational support to the service desk while configuring, maintaining, and enhancing efficiency on various technology services. You will work in a dynamic environment where you will be exposed to monitoring, security, and continuity services. Working closely with the highly trained engineering team, you will be responsible for supporting and maintaining complex technology solutions across diverse client environments. This includes monitoring solutions, security solutions, backup solutions, and patching solutions. Your role will involve adopting and learning new technologies, interfacing with the service desk and consulting teams, and ensuring compliance with client security standards and confidentiality of information. To excel in this role, you need to have 3-5 years of experience in Information Technology Security Solutions. Additionally, 3 years of experience in Windows domain, including support on Desktop, Laptop & Servers OS Administration, is preferred. Knowledge of Vulnerability Management tools like Nessus, Qualys, Rapid7, Patch Management tools like SCCM, and experience in Monitoring, Antivirus, Windows OS troubleshooting, OS Upgradation, Storage concepts, Active Directory, Virtualization concepts, scripting, and basic networking concepts are highly desirable. As a Managed IT Back Office Engineer, you must possess excellent written and verbal communication skills, the ability to quickly assess technical issues, manage individual workload, and work effectively as part of a team. The shift timings for this role are from 2PM to 11PM & 3PM to 12PM. At RSM, you will receive mentoring from an experienced team, access to a variety of technology and training, and a competitive benefits and compensation package. The company offers flexibility in your schedule to help you balance work and personal life while serving clients effectively. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require accommodation during the recruitment process or employment, please contact careers@rsmus.com.,

Posted 4 days ago

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Managed IT Services, Senior Associate ( Wintel Engineer ) RSM US in India

3.0 - 5.0 years

10 - 15 Lacs

Hyderabad

Work from Office

Position Description A Managed IT Back Office Engineer, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology including monitoring, security, and continuity services. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Back Office Engineer, you will work directly with our highly trained engineering team and have access to a large cross-section of technologies and environments that will develop your career. Profile : A Managed IT Back Office Engineer provides operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. This position requires strong technical ability, self-motivation, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment. Job Duties and Responsibilities: Support and maintain large complex technology solutions across multiple diverse client environments including: Monitoring Solutions Security Solutions Backup Solutions Patching Solutions Adopt and learn new technologies Interface with the service desk and consulting teams to resolve client issues. Maintain client security standards and confidentiality of information As a Managed IT Back Office Engineer, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Information Technology process, tools, and methodologies Security Solution architecture, design, and best practices Engaging with our internal teams and developing their solution knowledge. Basic Qualifications 3-5 years of experience working in Information Technology Security Solutions Preferred Qualifications Need 3 years of experience in Window domain who works and gives support on Desktop , Laptop & Servers OS Administration. Knowledge on Vulnerability Management(Nessus,Qualys,Rapid7) Experience on Patch Management(SCCM & 3rd party tools). Experience in Monitoring & Antivirus. Troubleshooting knowledge on Windows OS. OS Upgradation. Knowledge on Storage concepts. Knowledge on Active Directory Virtualization concepts like VMware & Azure. Scripting knowledge. Basic knowledge on Networking concepts. Knowledge, Skills and Abilities: Excellent written and verbal communication skills Able to quickly assess situations to pinpoint the scope/source of technical issues in a complex solution Must be able to manage individual workload Must be a strong team player Shift : 2PM to 11PM & 3PM to 12PM

Posted 1 week ago

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