Company Description Malayala Manorama Co. Ltd. is one of India's largest and oldest media houses, operating in Print, Television, Radio, and Digital properties. The group publishes a variety of publications, with the Malayala Manorama newspaper being the largest circulated and read regional language newspaper in the country. Job Profile Oversee server infrastructure, including VMware, for maintenance and optimization. Manage network infrastructure for top performance, security, and connectivity. Implement security measures to safeguard IT systems and data. Provide timely technical support to ensure system availability and resolve issues. Handle data backup and recovery to maintain data integrity. Lead the implementation of new technologies, including AI/ML and ensure integration into the IT environment. Maintain IT documentation and promote collaboration and teamwork within the department Use Python and C++ for system and software development and optimization. Candidate Profile Strong knowledge in VMware Server Administration. Familiarity with Public Cloud Infrastructure and Patch Management solutions is an added advantage. 3-5 years of experience in the installation, configuration, operation, and maintenance of server hardware and software. Hands-on experience with Windows & Linux Server Administration, Storage, Network, Firewall, and Security products. Engineering graduate in Electronics & Communication, Computer Science, Information Technology, or MCA. Proficiency in Python and High Level Knowledge in C++ is a definite advantage. Excellent problem-solving and analytical skills. Show more Show less

Roles and Responsibilities Selling Membership packages over the phone and achieve the targeted sales numbers. Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Show more Show less