Company Description Malayala Manorama Co. Ltd. is one of India's largest and oldest media houses, operating in Print, Television, Radio, and Digital properties. The group publishes a variety of publications, with the Malayala Manorama newspaper being the largest circulated and read regional language newspaper in the country. Job Profile Oversee server infrastructure, including VMware, for maintenance and optimization. Manage network infrastructure for top performance, security, and connectivity. Implement security measures to safeguard IT systems and data. Provide timely technical support to ensure system availability and resolve issues. Handle data backup and recovery to maintain data integrity. Lead the implementation of new technologies, including AI/ML and ensure integration into the IT environment. Maintain IT documentation and promote collaboration and teamwork within the department Use Python and C++ for system and software development and optimization. Candidate Profile Strong knowledge in VMware Server Administration. Familiarity with Public Cloud Infrastructure and Patch Management solutions is an added advantage. 3-5 years of experience in the installation, configuration, operation, and maintenance of server hardware and software. Hands-on experience with Windows & Linux Server Administration, Storage, Network, Firewall, and Security products. Engineering graduate in Electronics & Communication, Computer Science, Information Technology, or MCA. Proficiency in Python and High Level Knowledge in C++ is a definite advantage. Excellent problem-solving and analytical skills. Show more Show less
Roles and Responsibilities Selling Membership packages over the phone and achieve the targeted sales numbers. Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Show more Show less
Specialist in converting subscriptions. Good Communication skills with Kanada, Hindi and English . A go getter,
As an SEO Specialist at Manorama Online, you will play a crucial role in optimizing the digital presence of all Malayala Manorama platforms, including web, mobile, and apps. Your expertise in SEO will be instrumental in driving real results by collaborating with content creators, marketers, and developers. More than just focusing on keywords, you will strategize, execute, and measure the impact of your efforts. Your key responsibilities will include analyzing and enhancing all digital properties for better search engine performance, implementing and testing SEO strategies to increase traffic and improve page rankings, working closely with editorial teams to develop SEO-friendly content, and monitoring performance using tools like Google Analytics, Search Console, Ahrefs, SEMrush, etc. It will be essential for you to stay updated on Google algorithm changes, Core Web Vitals, and SEO trends, conduct regular site audits, and suggest impactful SEO enhancements while aligning your SEO efforts with broader content and social media strategies. To excel in this role, you should have proven SEO experience, preferably in the news/media domains, expertise in both technical SEO and content optimization, proficiency in keyword research, on-page and off-page SEO, and familiarity with SEO tools such as Ahrefs and Semrush. Excellent communication skills in Malayalam and English, experience in team collaboration, and stakeholder communication will be key assets for success. This position is based in Kottayam, onsite at the Manorama Online office. If you are passionate about SEO, content, data, and making a difference in the digital landscape, apply now by sending your resume to jobs@manorama.com and become a part of the digital evolution at Manorama Online.,
You will be responsible for selling Membership packages over the phone and achieving the targeted sales numbers. Your role will involve making outbound calls and regular follow up on leads assigned to you. Building a strong relationship and trust with customers is crucial, so understanding their requirements and suggesting the right product is key. You must explain the product features in detail and guide customers on how to use the packages effectively. Encouraging customers to upgrade or renew their packages based on their requirements is also part of your responsibilities. Addressing all customer issues and grievances promptly to provide a positive customer experience is essential. Additionally, capturing insights from customer interactions and sharing them with the internal team will contribute to improving processes. Strict adherence to the process requirements is expected from you. Key Responsibilities: - Sell Membership packages over the phone - Make outbound calls and follow up on leads - Build relationships and trust with customers - Explain product features and guide customers on usage - Encourage package upgrades or renewals - Address customer issues promptly - Capture insights and share with the internal team - Adhere to process requirements Qualifications Required: - Proven experience in sales or telemarketing - Excellent communication and negotiation skills - Ability to build rapport with customers - Strong problem-solving skills - Familiarity with CRM systems is a plus,
Company Description Malayala Manorama is one of India's largest and oldest media houses, with operations across Print, Television, Radio, and Digital properties. The group publishes a wide range of publications, with the Malayala Manorama newspaper being the most widely circulated and read regional language newspaper in the country. Malayala Manorama has a rich history and strong presence in the media industry, continuing to provide diverse and engaging content to its audience. SALES ASSISTANT Responsibilities Primarily focus should be on the sale of products and services to probable customers within a specific region Setting sales goals, developing sales strategies, and maximizing the company's sales of products and services. Generate business leads for the company for which they are working for and also prepare and maintain statistical data and provide reports whenever necessary Handling customer questions, inquiries, and complaints Requirements: Minimum Graduation Minimum 2+ years of sales experience. Excellent customer service and sales skills.