Love Letter is looking for a team player who is excited about driving growth through operations, inventory management, wholesale servicing, and e-commerce coordination . The E-commerce & Operations Assistant ensures smooth day-to-day functioning of Love Letter’s sales channels — e-commerce, wholesale/consignment partners, and retail events. This role bridges customer service, inventory management, production coordination, and partner servicing, ensuring timely fulfillment, accurate reporting, and operational efficiency. Key Responsibilities Manage day-to-day order fulfillment and resolve customer queries in a timely, professional manner. Monitor e-commerce inventory, place replenishment requests with the production team, and coordinate for made-to-order or custom requests. Keep Shopify updated with new collections, products, and seasonal launches. Plan and execute all operational aspects of pop-ups, exhibitions, and retail events, ensuring readiness for smooth on-ground sales. Service store partners by sharing look books and product details each season. Manage inventory allocations and coordinate with production to ensure timely fulfillment of bulk orders. Maintain and update paperwork and agreements for each retail/wholesale partner. Ensure accurate invoicing, track payments, and follow up to ensure timely receipts. Track an overview of total inventory across e-commerce and store partners. Track and consolidate sales reports across all channels. Share insights with the founder to inform production, buying, and range planning. Qualifications Functional knowledge of Microsoft Excel Excellent organizational, time management, prioritization, and multitasking skills 1-2 years in a similar role This position is in person in Gurgaon. Joining: Immediate Employment Type: Full-time
As an E-commerce & Operations Assistant at Love Letter, your role will involve ensuring the smooth day-to-day functioning of sales channels including e-commerce, wholesale/consignment partners, and retail events. Your responsibilities will include: - Managing day-to-day order fulfillment and resolving customer queries promptly and professionally. - Monitoring e-commerce inventory, placing replenishment requests, and coordinating for made-to-order or custom requests. - Keeping Shopify updated with new collections, products, and seasonal launches. - Planning and executing operational aspects of pop-ups, exhibitions, and retail events for smooth on-ground sales. - Servicing store partners by sharing look books and product details each season. - Managing inventory allocations and coordinating with production for timely fulfillment of bulk orders. - Maintaining and updating paperwork and agreements for each retail/wholesale partner. - Tracking an overview of total inventory across e-commerce and store partners. - Consolidating sales reports across all channels and sharing insights with the founder to inform production, buying, and range planning. Qualifications required for this role include: - Functional knowledge of Microsoft Excel. - Excellent organizational, time management, prioritization, and multitasking skills. - 1-2 years of experience in a similar role. This position is located in Gurgaon and offers immediate full-time employment. Love Letter is seeking a team player who is enthusiastic about driving growth through operations, inventory management, wholesale servicing, and e-commerce coordination.,
Love Letter is looking for a creative, proactive Marketing & Communications Intern to support day-to-day marketing activities across social media, content, PR, and campaigns. This role is ideal for someone who enjoys storytelling, engaging with online communities, and has a keen eye for design and detail. You’ll work closely with the founder/marketing team to help bring our brand voice to life across platforms. Key Responsibilities Content & Social Media • Write engaging copy and schedule posts for Instagram grid. • Plan and publish monthly posts on LinkedIn aligned with brand goals. • Create graphics and visuals for posts, stories, campaigns, and other marketing needs. Community & Engagement • Respond to customer queries, DMs, and comments on Instagram in a timely and brand-consistent manner. • Help nurture and grow the brand’s online community. PR & Marketing Support • Manage and track PR/press sourcing requests and maintain an updated database. • Support execution of marketing campaigns, including coordination with vendors or influencers where needed. • Track and report on social media and marketing performance (reach, engagement). Skills & Qualifications • Strong written and verbal communication skills. • Graphic design ability with Canva/Adobe • Organized, detail-oriented, and eager to learn. • Interest in fashion, lifestyle, or jewelry is a plus.
Love Letter, a fast-growing fashion and jewelry brand, is looking for a dynamic Head Buyer & Merchandiser to drive the brand’s next phase of growth — bringing together commercial planning and operational excellence. You’ll work closely with the founder and own the full product lifecycle — from range planning to buying, and post-launch performance. This role sits at the intersection of fashion, data, and growth , ensuring that every product decision enhances Love Letter’s commercial success and brand positioning. The ideal candidate blends strong fashion sensibility with analytical and commercial acumen , has a sharp eye for both Indian and international fashion markets , and thrives in a high-SKU, high-growth environment. Key Responsibilities Trend & Product Strategy Collaborate with the founder to define the seasonal and long-term product roadmap in line with brand vision and market trends. Track and translate emerging fashion trends into winning, brand-right collections. Identify whitespace opportunities and build product capsules around key trend directions. Collaborate with design to ensure the product offerings are high-margin, trend-relevant collections with efficient and within target costing, and delivery timelines that ensure profitability and agility. Oversee vendor coordination and product launch readiness. Merchandising, Planning & Analytics Own range planning, assortment optimization, and lifecycle management across all SKUs. Use data-driven insights to drive reorders, replenishments, and rationalization and exit of underperforming SKUs. Conduct monthly and quarterly business reviews to evaluate sell-through, margin, and stock health. Develop pricing and margin strategy along with founder. Lead the Open-to-Buy (OTB) process to balance inventory investment with revenue targets. Cross-Functional Collaboration Align product flows with sales plans and campaign calendars. Partner with creative teams to inform campaigns and drops based on product data and trends. Support marketplace and consignment partners with product planning and inventory allocation. Ensure timely catalogue planning, markdowns, and in-season reactivity for all channels. Performance Management Track category performance and recommend actions — repeats, reorders, markdowns, or exits. Monitor competitor offerings and pricing to stay ahead of the market. Analyse KPIs such as sales, margin, sell-through, and inventory turnover to drive growth and efficiency. Support implementation of new systems, planning tools, and process improvements. Skills & Experience 6+ years of experience in fashion buying, merchandising, or category leadership (accessories, jewelry, lifestyle, or apparel preferred). Proven track record of building commercially successful, trend-led product assortments. Strong analytical and inventory-planning skills — adept with Excel, analytics dashboards, and forecasting tools. Excellent vendor negotiation and sourcing network. Demonstrated success in leading design, buying, or merchandising teams. Ability to thrive in a dynamic, high-growth, digital-first retail environment. Bonus: Familiarity with AI-driven product planning or demand forecasting tools. Preferred Background Accessories/Apparel Buying & Merchandising experience. Undergraduate degree and/or Masters degree in Fashion Merchandising / Retail Management.
Love Letter is looking for a motivated and detail-oriented Assistant Buyer & Merchandise Planning Associate to support the founder across product development, buying, and merchandising. This role is perfect for someone who enjoys working with numbers and data and has a love for fashion and retail. You’ll assist in managing the full product lifecycle, from range planning and vendor coordination to analyzing sales performance, helping ensure that every collection aligns with Love Letter’s commercial goals. You’ll gain hands-on experience in fashion buying, merchandising, and assortment planning — working directly with the founder to optimize the performance of the brand's offerings across sales channels. This role sits at the intersection of fashion, data, and growth, ensuring that every product decision enhances Love Letter’s commercial success and brand positioning. Key Responsibilities Trend & Product Strategy Assist the founder in tracking seasonal fashion and jewelry trends, competitive research, and global retail movements. Support in developing range plans, moodboards, and seasonal buying decks. Help coordinate with design and vendors to ensure product specifications, pricing, and timelines are met. Maintain product data, costing sheets, and seasonal line sheets for all collections. Support the launch of new products — ensuring catalogues, pricing, and inventory data are accurate. Merchandising, Planning & Analytics Assist in preparing assortment plans and tracking inventory health across SKUs. Analyze weekly and monthly sales performance to identify bestsellers, slow movers, and replenishment needs. Support OTB (Open-to-Buy) tracking, reorders, and markdown planning. Maintain and update sales and stock reports to support business reviews. Collaborate with warehouse and operations to monitor product availability and replenishment schedules. Cross-Functional Collaboration Support marketplace and consignment partners with product planning and inventory allocation. Ensure timely catalogue planning, markdowns, and in-season reactivity for all channels. Ensure store partners receive their orders and replenishments in time with the proper documentation. Ensure billing for and payments from store partners are up to date. Performance Management Maintain key merchandising reports: sell-through, margin, and stock turnover. Track category performance to assist in planning repeats, reorders, markdowns, or exits. Assist in competitor benchmarking for product pricing, assortment, and packaging. Support implementation of new systems, planning tools, and process improvements. Support founder with ad hoc analysis and insights to improve assortment productivity and profitability. Skills & Experience 1–3 years of experience in fashion buying, merchandising, or category coordination is a must. Excellent analytical and Excel/Google Sheets skills. Highly organized, detail-oriented, and comfortable juggling multiple collections and vendors. Strong communication and follow-up skills. Curious, proactive, and eager to learn the business side of fashion and jewelry. Preferred Background Accessories/Apparel Buying & Merchandising experience. Undergraduate degree in Fashion Merchandising / Retail Management. Familiarity with Shopify or similar e-commerce tools preferred. This position is in person in Gurgaon. Joining: Immediate Employment Type: Full-time
As the Head Buyer & Merchandiser at Love Letter, a fast-growing fashion and jewelry brand, you will play a pivotal role in driving the brand's next phase of growth by combining commercial planning and operational excellence. Your responsibilities will span from range planning to buying and post-launch performance, working closely with the founder to ensure every product decision enhances Love Letter's commercial success and brand positioning. You will need to blend a strong fashion sensibility with analytical and commercial acumen, have a keen eye for both Indian and international fashion markets, and excel in a high-SKU, high-growth environment. **Key Responsibilities:** - **Trend & Product Strategy** - Collaborate with the founder to define the seasonal and long-term product roadmap aligned with brand vision and market trends. - Track and interpret emerging fashion trends to create winning, brand-right collections. - Identify whitespace opportunities and develop product capsules around key trend directions. - Ensure high-margin, trend-relevant collections with efficient costing and delivery timelines for profitability and agility. - Oversee vendor coordination and product launch readiness. - **Merchandising, Planning & Analytics** - Own range planning, assortment optimization, and lifecycle management for all SKUs. - Utilize data-driven insights for reorders, replenishments, and rationalization of underperforming SKUs. - Conduct regular business reviews to evaluate sell-through, margin, and stock health. - Develop pricing and margin strategy in collaboration with the founder. - Lead the Open-to-Buy (OTB) process to balance inventory investment with revenue targets. - **Cross-Functional Collaboration** - Align product flows with sales plans and campaign calendars. - Partner with creative teams to guide campaigns and drops based on product data and trends. - Provide support to marketplace and consignment partners for product planning and inventory allocation. - Ensure timely catalog planning, markdowns, and in-season reactivity across all channels. - **Performance Management** - Track category performance and recommend necessary actions like repeats, reorders, markdowns, or exits. - Monitor competitor offerings and pricing for market positioning. - Analyze key performance indicators (KPIs) such as sales, margin, sell-through, and inventory turnover to drive growth and efficiency. - Assist in the implementation of new systems, planning tools, and process improvements. **Skills & Experience:** - 6+ years of experience in fashion buying, merchandising, or category leadership, preferably in accessories, jewelry, lifestyle, or apparel. - Proven track record of building commercially successful, trend-led product assortments. - Strong analytical and inventory-planning skills, proficient in Excel, analytics dashboards, and forecasting tools. - Excellent vendor negotiation skills and a reliable sourcing network. - Demonstrated success in leading design, buying, or merchandising teams. - Ability to excel in a dynamic, high-growth, digital-first retail environment. - Bonus: Familiarity with AI-driven product planning or demand forecasting tools. **Preferred Background:** - Accessories/Apparel Buying & Merchandising experience. - Undergraduate degree and/or Masters degree in Fashion Merchandising / Retail Management.,
Love Letter is looking for a high-functioning, detail-obsessed executor to join the team as an Operations & Merchandising Coordinator. This role is perfect for someone who enjoys structure, organization, numbers, and the day-to-day rhythm of fashion operations and ensuring flawless execution across all moving parts. You will work directly with the founder, maintain accurate stock, manage production timelines, and keep operations running smoothly across sales channels. This is an execution-led role, ideal for someone who thrives in fast-paced environments and takes pride in clean processes, accurate data, and timely deliveries. If you love fashion and retail, enjoy operational problem-solving, and get satisfaction from completing tasks end-to-end with precision, this role is built for you. Key Responsibilities Order & Fulfilment Management Process daily Shopify orders Coordinate with packing team for dispatch Ensure QC for each order before shipment Track and reduce NDR/RTO Maintain 24–48 hr dispatch turnaround time Ensure packaging materials are stocked Inventory & Merchandising Admin Update stock on Shopify after production/dispatch Create/maintain product listings: SKUs, sizes, materials, tags Upload new products (photos, descriptions, variants) Run weekly stock reconciliation and highlight low-stock SKUs Maintain master inventory sheet + vendor sheets Raise purchase orders Launch Coordination Prepare product upload sheets Coordinate photoshoots: sample availability, labeling, missing pieces Upload new capsules on time Cross-check variant accuracy, pricing, SEO tags Trade Show Operations Track sample production for international shows Prep labeling, barcodes, product sheet bundles Coordinate shipping of samples (packaging, paperwork, courier) Create post-show order sheets + follow-ups Maintain wholesale line sheets (admin layer only) Customer Experience Support Handle escalations (main CX is handled elsewhere if needed) Resolve shipping delays, damage cases, returns admin General Execution & Admin Maintain vendor credit sheets Prepare basic Excel reports (inventory, order status, production status) Keep all files updated and organized Operate as the “execution engine” — moving pieces forward daily Skills & Experience 1–3 years of experience in a similar role Highly organized, detail-oriented, and comfortable juggling multiple collections and vendors. Strong operational discipline with the ability to manage multiple moving parts without dropping details. High accountability - Someone who fully owns execution end-to-end once instructed and doesn’t need reminders for routine tasks. Comfortable in a fast-moving, unstructured environment where they can build structure by themselves adapt quickly as tasks shift. Basic Excel skills - Should be able to maintain clean, accurate spreadsheets. Strong attention to detail - Can catch errors in stock, SKU mismatches, wrong variants, wrong prices. Comfortable with Shopify. Preferred Background Prior experience in D2C or e-commerce ops is a big plus. Worked at a small brand, startup, or fashion/jewelry label. Familiarity with Shopify or similar e-commerce tools preferred. Personality Type Likes checklists Loves organization Gets satisfaction from “closing loops” Enjoys fixing logistical problems Feels proud when everything runs smoothly If you are a highly reliable executor who treats operations like a sport, we want to hear from you! Apply here and feel free to drop a line to hello@studioloveletter.com to ask questions or share any additional information about yourself. This position is in person in Gurgaon. Joining: Immediate Employment Type: Full-time