Love Letter is looking for a team player who is excited about driving growth through operations, inventory management, wholesale servicing, and e-commerce coordination . The E-commerce & Operations Assistant ensures smooth day-to-day functioning of Love Letter’s sales channels — e-commerce, wholesale/consignment partners, and retail events. This role bridges customer service, inventory management, production coordination, and partner servicing, ensuring timely fulfillment, accurate reporting, and operational efficiency. Key Responsibilities Manage day-to-day order fulfillment and resolve customer queries in a timely, professional manner. Monitor e-commerce inventory, place replenishment requests with the production team, and coordinate for made-to-order or custom requests. Keep Shopify updated with new collections, products, and seasonal launches. Plan and execute all operational aspects of pop-ups, exhibitions, and retail events, ensuring readiness for smooth on-ground sales. Service store partners by sharing look books and product details each season. Manage inventory allocations and coordinate with production to ensure timely fulfillment of bulk orders. Maintain and update paperwork and agreements for each retail/wholesale partner. Ensure accurate invoicing, track payments, and follow up to ensure timely receipts. Track an overview of total inventory across e-commerce and store partners. Track and consolidate sales reports across all channels. Share insights with the founder to inform production, buying, and range planning. Qualifications Functional knowledge of Microsoft Excel Excellent organizational, time management, prioritization, and multitasking skills 1-2 years in a similar role This position is in person in Gurgaon. Joining: Immediate Employment Type: Full-time
As an E-commerce & Operations Assistant at Love Letter, your role will involve ensuring the smooth day-to-day functioning of sales channels including e-commerce, wholesale/consignment partners, and retail events. Your responsibilities will include: - Managing day-to-day order fulfillment and resolving customer queries promptly and professionally. - Monitoring e-commerce inventory, placing replenishment requests, and coordinating for made-to-order or custom requests. - Keeping Shopify updated with new collections, products, and seasonal launches. - Planning and executing operational aspects of pop-ups, exhibitions, and retail events for smooth on-ground sales. - Servicing store partners by sharing look books and product details each season. - Managing inventory allocations and coordinating with production for timely fulfillment of bulk orders. - Maintaining and updating paperwork and agreements for each retail/wholesale partner. - Tracking an overview of total inventory across e-commerce and store partners. - Consolidating sales reports across all channels and sharing insights with the founder to inform production, buying, and range planning. Qualifications required for this role include: - Functional knowledge of Microsoft Excel. - Excellent organizational, time management, prioritization, and multitasking skills. - 1-2 years of experience in a similar role. This position is located in Gurgaon and offers immediate full-time employment. Love Letter is seeking a team player who is enthusiastic about driving growth through operations, inventory management, wholesale servicing, and e-commerce coordination.,