Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring to the Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring to the Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. What You’ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Job Description We’re looking for an analytically-minded, passionate, and customer-obsessed Lead Product Manager to join our growing team. Loopio envisions a world where Response Management is indispensable for every sales team, and as a Lead Product Manager, you’ll have a chance to make a huge impact on bringing that vision to life for our largest, most complex enterprise customers. This role will require close partnerships with cross-functional departments across the organization and a strong understanding of what it takes to build strong enterprise platform capabilities. This is an opportunity to join a highly collaborative and supportive team where you can leverage your 7+ years of practice experience to help us create an industry-leading B2B software by creating and driving strong technical leadership and product strategy. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing: You will collaborate closely with UX design, customer experience, and sales partners to gather insights about current and prospective enterprise customer needs in order to deliver the most value to our customers You will work closely with our software and AI engineering teams to develop innovative solutions for our customers You will own your roadmap and drive strong alignment and excitement across the business and for our customers You will actively engage with our enterprise customers, deeply understanding their needs and aligning them with your roadmap Along with your pod leads, you will define and own the outcomes you define for your roadmap, delivering meaningful and measurable success for our enterprise customer segment. What You’ll Bring to the Team: 7+ years of product management experience in B2B SaaS product management, shipping successful products in the Enterprise space. Experience building platform capabilities is desired 2+ years working as a lead, principal, or platform product manager, ideally working in an empowered product team model. Customer-focused mindset, with a passion for delivering exceptional products that solve customer problems and deliver customer value. Eyes on the road ahead; you're a strategic thinker with the ability to align short-term objectives against a long-term roadmap Solid technical understanding and experience in software development; you don't write code, but you are comfortable discussing technical product details with engineers and you know the right questions to ask. Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders and customers at all levels. Where You’ll Work Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a Hybrid Model to accelerate innovation and foster deep collaboration. For this role, you will be based in our Ahmedabad, Gujarat hub, with the expectation of working from our co-working space in downtown Ahmedabad 3 days per week . This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work during the workday We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We’ll set you up with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days. You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company. Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. Loopio is on the hunt for a Senior Manager, Software Development, who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11am - 7:30 pm IST. What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration. For this role, you will be based in our Ahmedabad, Gujarat hub, with the expectation of working from our co-working space in downtown Ahmedabad 3 days per week . This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work during the workday We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We’ll set you up with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days. You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company. Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! We are looking for an experienced Product Designer to join the Enterprise team, building the vision of sales response management for Loopio’s customers. This role focuses on streamlining our customer’s workflows by organizing enterprise knowledge, providing instant access to trusted content, and generating highly contextual, personalized proposals with confidence and efficiency. You'll play a key role in shaping Loopio’s product vision and continued approaches to artificial intelligence as well as contributing to our ever-evolving product experience, design system, and feature development in a dynamic and evolving technology landscape. You will partner closely with other designers, Product Managers, Researchers, Software Developers, ML Engineers, Data Scientists, and other business stakeholders across customer and go-to-market teams to help us take Loopio’s AI features to the next level. Note that this role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST. What You’ll Be Doing Be deeply involved in all aspects of product development; work collaboratively with Product and Engineering from Ideation, validation through implementation Work with the Product Team to collect and synthesize customer feedback, explore ideas and customer value validation Study and solve complex user problems by exploring a wide breadth of ideas and converging on solutions using a strategic blend of user research, data, peer feedback, and professional intuition Design and confidently conduct UX research using a thoughtful blend of generative and evaluative mixed methods Extensive interaction design; you will create prototypes and think through complex workflows Leverage user data from digital experience analytic tools to inform your designs Track and own the performance of your designs post-launch Partner with our Engineering team to incorporate feedback and technical considerations into your designs Facilitate design critiques, empathy building and ideation activities with your team Lead design discussions with your Agile team, design peers, other Loopers, and customers to effectively solve user problems with solutions that are innovative, effective, and technically feasible Contribute to and maintain our design system and design principles Provide coaching and mentoring to junior designers in design best practices Help advocate for design thinking throughout the entire organization, shaping and living our design culture at Loopio What You’ll Bring to the Team 5+ years work experience in Product Design (B2B company experience is a plus) Highly proficient with interaction design and experience tackling complex workflows Experience with design thinking and user-centric design Strong visual design skills; you know how to apply concepts of space, layout, visual hierarchy and affordance to user interface design. You are opinionated about typography and iconography and are comfortable with their nuances Strong communication skills; you can clearly articulate the rationale behind your design decisions, and express complex ideas and concepts with simplicity Comfortable communicating ideas and exploring problems visually; whiteboarding and sketching Strong strategy skills; you can advocate for the customer while ensuring business value Focused on user outcomes; you can tie your designs decisions to user value and goals Meeting and workshop facilitation skills; to ensure everyone on your team understands the full understanding of a problem, opportunity or solution Curiosity & growth mindset; you humbly see constructive feedback as a gift and an opportunity to grow. Where You’ll Work Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration. For this role, you will be based in our Ahmedabad, Gujarat hub, with the expectation of working from our co-working space in downtown Ahmedabad 3 days per week . This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work during the workday We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We’ll set you up with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days. You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company. Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Manager, Software Development who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST. What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. What You’ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
As a Senior Product Manager at Loopio, you will play a crucial role in shaping the future of Response Management for sales teams. Your responsibilities will include: - Collaborating closely with UX design, customer experience, and sales partners to gather insights about current and prospective enterprise customer needs in order to deliver the most value to our customers - Working closely with our software and AI engineering teams to develop innovative solutions for our customers - Owning your roadmap and driving strong alignment and excitement across the business and for our customers - Actively engaging with our enterprise customers, deeply understanding their needs and aligning them with your roadmap - Defining and owning the outcomes for your roadmap along with your pod leads, delivering meaningful and measurable success for our enterprise customer segment To be successful in this role, you should bring: - 5+ years of product management experience in B2B SaaS product management, with a track record of shipping successful products in the Enterprise space. Experience working with CRM and sales-tech integrations is desired - 2+ years working as a senior product manager, ideally in an empowered product team model - A customer-focused mindset, with a passion for delivering exceptional products that solve customer problems and deliver value - Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies - Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders and customers at all levels Loopio is a global company that values flexible work models. For this role, you will be based in our Ahmedabad, Gujarat hub, with the expectation of working from our co-working space in downtown Ahmedabad 3 days per week. This approach is designed to provide you with high-impact, in-person collaboration with your team while offering the flexibility of focused work-from-home days. You will have the opportunity to work in a supportive culture that encourages both personal and professional growth. Loopio provides various benefits, including a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget. You will also be part of a collaborative environment with dedicated office spaces, social budgets for team activities, and opportunities to participate in townhalls and employee resource groups. At Loopio, we are committed to building equitable and inclusive workplaces. We encourage candidates from all backgrounds to apply and are dedicated to responsible AI usage in our recruitment process to reduce biases and ensure a positive candidate experience.,
Role Overview: You will be joining Loopio as a Lead Product Manager, where you will play a crucial role in bringing the vision of making Response Management indispensable for every sales team to life for the largest, most complex enterprise customers. Your responsibilities will involve collaborating closely with cross-functional departments, understanding the needs of enterprise customers, and driving strong technical leadership and product strategy to create an industry-leading B2B software. Key Responsibilities: - Collaborate closely with UX design, customer experience, and sales partners to gather insights about current and prospective enterprise customer needs in order to deliver the most value - Work closely with software and AI engineering teams to develop innovative solutions for customers - Own your roadmap, ensuring strong alignment and excitement across the business and for customers - Actively engage with enterprise customers, deeply understanding their needs and aligning them with your roadmap - Define and own outcomes for your roadmap along with your pod leads, delivering meaningful and measurable success for the enterprise customer segment Qualifications Required: - 7+ years of product management experience in B2B SaaS product management, with a track record of shipping successful products in the Enterprise space. Experience in building platform capabilities is desired - 2+ years of experience working as a lead, principal, or platform product manager, ideally in an empowered product team model - Customer-focused mindset with a passion for delivering exceptional products that solve customer problems and deliver value - Strong technical understanding and experience in software development, with the ability to discuss technical product details with engineers - Strong project management skills, capable of managing multiple projects simultaneously and meeting deadlines - Strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies - Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders and customers at all levels Note: Loopio is a global company with a supportive culture that offers a collaborative office environment and the flexibility of a virtual-first company. Loopio is an equal opportunity employer committed to building diverse and inclusive workplaces.,