Logistics Manager

Company Overview

Job Summary

The Logistics Manager will oversee and optimize international and domestic logistics activities to support Artivo Surfaces Virginia Tile Company(VTC) and Galleher Duffy Company(GDC) divisions. This role will focus on tactical execution, cost efficiency, and superior customer service, with a strong emphasis on managing freight operations across small package, Less-Than-Truckload (LTL), Over-The-Road (OTR), ocean, and air transport. The ideal candidate will have experience in U.S. logistics operations, including familiarity with U.S. customs regulations, freight forwarding, and vendor coordination.

Key Responsibilities

• Strategic Logistics Management

  : Oversee end-to-end international logistics operations, ensuring alignment with Artivo Surfaces commitment to quality and efficiency for both VTC and GDC divisions.

• Container Optimization

  : Execute tactical building and releasing of containers to maximize utilization, reduce costs, and ensure timely delivery to meet customer service expectations.

• Vendor Coordination

  : Collaborate with U.S. and international vendors, freight forwarders, and third-party logistics (3PL) partners to manage import/export activities and meet service level agreements (SLAs).

• Carrier Management

  : Serve as the primary point of contact for carriers across all modes of transport (small package, LTL, OTR, ocean, air), ensuring reliable and cost-effective partnerships.

• Freight Coordination

  : Manage load planning, dispatch operations, and freight consolidation to maximize load factor and minimize transportation costs.

• Cost Optimization

  : Monitor and identify opportunities to reduce transportation, material flow, and packaging costs while maintaining high service standards.

• Communication

  : Provide clear and timely updates to internal stakeholders (shop staff, corporate, senior management) and external customers on freight status, capacity, cost changes, shipment issues, and supply chain concerns.

• Customs Compliance

  : Ensure compliance with U.S. and international customs regulations, including accurate usage of Harmonized Tariff Schedule (HTS) codes and other documentation requirements.

• Dock Capacity Planning

  : Manage inbound receiving dock operations to optimize capacity and streamline material flow.

• Rate Compliance

  : Oversee spot vs. negotiated rate compliance to ensure cost-effective freight solutions.

• Safety and Policy Enforcement

  : Promote and enforce Artivo Surfaces safety policies and procedures across all logistics operations.

• Cross-Functional Collaboration

  : Work closely with shop staff, vendors, corporate teams, and senior management in India and the U.S. to resolve issues and drive continuous improvement.

• Sustainability Focus

  : Support Artivo Surfaces commitment to sustainability by identifying eco-friendly logistics practices and reducing environmental impact.

Performance Metrics

• Experience

  :
• 5+ years of experience in logistics management, with at least 2 years in U.S.-based logistics operations.
• Proven experience working with freight forwarders, 3PL partners, and managing air and ocean shipments.

• Technical Skills

  :
• Strong understanding of domestic and international freight options, costs, and logistics best practices.
• Proficiency in logistics software and tools (e.g., TMS, WMS, ERP systems).

• Soft Skills

  :
• High attention to detail with a focus on accuracy and efficiency.
• Exceptional communication skills to engage with internal and external stakeholders in India and the U.S.
• Ability to multitask and thrive in high-pressure environments.
• Customer-centric mindset with a proactive approach to problem-solving.
• Team player with a willingness to learn, adapt, and drive continuous improvement.

Preferred Qualifications

• Advanced Experience

  :
• 7+ years of logistics management experience, with a focus on U.S.-India supply chain operations.
• Experience in the surface solutions, manufacturing, or construction materials industry.

• Certifications

  :
• Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation, and Distribution (CLTD) from APICS.
• U.S. Customs Broker License or equivalent certification.

• Technical Expertise

  :
• Advanced proficiency in logistics optimization tools and data analytics platforms (e.g., SAP, Oracle NetSuite, or Tableau).
• Knowledge of lean logistics principles and Six Sigma methodologies.

• Cultural Fit

  :
• Experience working in cross-cultural environments, particularly between India and the U.S.
• Familiarity with Artivo Surfaces commitment to sustainability and innovation in the surface solutions industry.