Desktop Support L1 Professional Gravia Technologies

2.0 - 4.0 years

1 - 4 Lacs

mumbai, thane

Work from Office

Experience - 2+ Yrs Exp Notice Period : Immediate Joiner Job Summary We are looking for a Desktop Support Engineer (L1) to provide first-level IT support for desktops, laptops, and peripherals. The role involves basic diagnosis, troubleshooting, and replacement of hardware components to ensure smooth IT operations. Key Responsibilities Provide L1 support for desktops, laptops, and peripherals. Perform basic diagnosis and troubleshooting of hardware and software issues. Handle desktop/laptop replacement, upgrades, and part replacements (HDD, RAM, battery, etc.). Support OS installation, configuration, and patch updates. Resolve issues related to printers, network connectivity, and common appl...

Posted 8 hours ago

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Program Coordinator (IT Hardware) Gravia Technologies

1.0 - 3.0 years

5 - 9 Lacs

mumbai

Work from Office

Qualification - Any Graduate.(Mandatory) Notice Period : Immediate Joiner Program coordinator JD below Given. Open calls follow-ups Monitoring of Escalations & closures Coordination with cross functional team in Lenovo for support Well & polite communication with customer during daily operations Follow-ups on IW defective clearance with customer Managing backlogs if any at customer site Good knowledge & skills in Ms Excel, Ms Word & in PPT for preparing monthly performance deck during MBR & QBR

Posted 3 days ago

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