Learning & Development Coordinator(LMS and WorkDay)

We are seeking a dynamic and collaborative Learning & Development Coordinator to join our global Learning & Development team. This role will coordinate training programs, support organization-wide learning initiatives, and help create a culture of continuous improvement and professional development across all levels of insightsoftware.

Learning Program Coordination & Administration

• Coordinate start-to-finish logistics for live, virtual training sessions in APAC manage all activities including participant registration, facilitator procurement, pre and post session communications, attendance tracking and feedback reporting
• Produce live, virtual training sessions in APAC using Microsoft Teams manage chat, Q&A, breakout rooms, polling, feedback and attendance reporting
• Support coordination for in-person, regional training sessions as needed can include facilitator procurement, venue booking, materials preparation and technology setup
• Collaborate with team members and subject matter experts to create and update learning content and materials
• Maintain training records and provide insightful analytics and reports on training activities and outcomes
• Collaborate with L&D owners to provide administrative support to external learning partners and vendors

Content Development & Delivery

• Facilitate weekly New Hire Orientation sessions and monthly Week of Welcome onboarding programs while acting as point of contact for new hires in the APAC region
• Create and update assessments in Questionmark tool and add to courses in LMS (Workday Learning)
• Assist in curation and maintenance of training curriculum on LMS (Workday Learning)
• Stay updated on industry trends and best practices in learning and development

Learning Evaluation & Reporting

• Create feedback surveys associated with courses in LMS (Workday Learning) and analyze feedback monthly
• Conduct training needs assessments to identify skill gaps and development opportunities
• Evaluate the effectiveness of training programs through feedback, assessments, and stakeholder interactions

Learning Support

• Organize, update and monitor L&D Team processes documentation
• Compileand organize training data on L&D Reporting Dashboard
• Answer routine Learning & Development employee inquiries in JIRA ticketing system
• Other ad-hoc L&D duties as needed

Qualifications

• Bachelor's degree (Graduate) in Human Resources, Psychology, Business Administration, Education, or related field
• Postgraduate qualification (MBA/PGDM in HR, M.A. in Psychology, M.A. in Education, or equivalent) preferred
• 2+ years experience as an administrator/coordinator, preferably in HR, Learning and Development or related fields
• 1+ years of Learning Management System administration experience Workday Learning preferred
• Experience in a multinational, global organization preferred
• Strong proficiency with MS Office especially PowerPoint and Excel
• Strong proficiency with scheduling and managing events using Microsoft Outlook and Teams
• Strong written and verbal communication skills
• Detail-oriented, self-starter who is able to work independently
• Ability to organize and prioritize work to handle multiple activities and requests in a fast-paced environment
• Proactive and willing to take full ownership of assigned responsibilities
• Strong problem solver with the ability to present issues clearly and provide solutions

Additional Information

At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.