5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be the Service Quality Strategist at Ather, based at IBC Knowledge Park, Bengaluru, and aligned with the Lead of Service Quality & Planning. You will join the Service Quality & Planning team. Your responsibilities at Ather will include ensuring that retail partners achieve maximum first-time-right resolutions, analyzing service-quality deficiencies, building a TNI database, and driving closure with the training team. You will be required to equip each retail partner with the correct knowledge, tools, and ensure nationwide calibration consistency. Leading productivity, SOP-adherence, and Tech Tuesday service-quality initiatives will also be part of your role. Additionally, you will d...

Posted 1 month ago

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Assistant Manager - Customer Care Clean Harbors

6.0 - 10.0 years

0 Lacs

maharashtra

On-site

Clean Harbors Inc. is a NYSE-listed US-based $5.2 billion company founded in 1980 near Boston by Mr. Alan S. McKim, the current Chairman and CEO. With a dedicated workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico, Clean Harbors provides premier environmental, energy, and industrial services to more than 300,000 customers. The company has been actively involved in addressing major emergency response events in North America, such as the BP Oil Spill, anthrax attacks, avian flu outbreak, and natural disasters like hurricanes and oil pipeline breaks. Clean Harbors India serves as the Global Capability Center (GCC) supporting the parent company with ...

Posted 3 months ago

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Senior Data Operations Analyst (Quality & Training) THE CAREER NEXT

2.0 - 4.0 years

10 - 14 Lacs

gurugram

Work from Office

Perform quality audits of records in the database Handle team queries and ensure compliance with global data standards Conduct quality review meetings & plan strategies to reduce errors Lead training sessions for new joiners and mentor team. Required Candidate profile Graduate with 2+ years of experience in data operations/quality Lean Six Sigma Green Belt certification Strong MS Office & research tools Excellent communication skills in English (verbal & written)

Posted Date not available

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