37 Lean Techniques Jobs

In this role of PeX (SDM Level), you will be required to have knowledge of Six Sigma and Lean Techniques, along with being trained and certified in Lean Six Sigma Black Belt. Your responsibilities will include gaining an in-depth understanding of client requirements, expectations, standards, and processes. You will also need to drive business impact and productivity benefits for clients by setting up baselines for new metrics, working on performance reporting, identifying areas of improvement, and working on projects to support these improvements. Furthermore, you will lead teams in managing escalations, identifying root causes, fixing issues, and ensuring the sustainability of improvements. Additionally, you will participate in Black belt/Business innovation projects/programs, run internal Lean Six Sigma projects, and assist the PeX lead in delivering high-impact Black belt projects. Qualifications required for this role: - Bachelor's or higher education degree - 8 to 12 years of overall experience with a minimum of 3 to 5 years in Process Improvement In the PeX (TM Level) role, you will also need knowledge of Six Sigma and Lean Techniques, along with being trained and certified in Lean Six Sigma Green Belt. Your responsibilities will be similar to the SDM Level role, including gaining an in-depth understanding of client requirements, expectations, standards, and processes to drive business impact and productivity benefits. You will participate in Green belt/Business innovation projects/programs, run internal Lean Six Sigma projects, and assist the PeX lead in delivering Green and Black belt projects on schedule. Qualifications required for this role: - Bachelor's or higher education degree - 6 to 10 years of overall experience with a minimum of 2-3 years in Process Improvement,

DESCRIPTION A strategic and people leader and a large team, the Ops Manager of Amazon INFC. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives. Key job responsibilities Responsibilities: 1) Ensure a safe work environment for all associates Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Operations. 2) Responsible for the overall Safety, Quality, Productivity and Delivery performance of Operations. 3) Strategic planning and forecasting appraise performance resolve problems and address staffing needs. 4) Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. 5) Ensuring Building heath and inventory metrics with best in class quality metrics. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Job Title: Operations Manager Job Description: Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions Responsibilities: - Ensure a safe work environment for all associates - Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations - Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations - Strategic planning and forecasting appraise performance resolve problems and address staffing needs - Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics -Ensure BM rates and OP2 throughput deliverables -Interfacing well with other OM's. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives. - Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards. - Manage People and team development - Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems. - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years + Key job responsibilities To start with this is a position in FCD, but is subject to internal rotation requirements About the team A team of Area Managers and Team Leads BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 3+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The Quality Team at Infosys plays a crucial role in supporting all business units and enabling functions to achieve excellence in business delivery and client experience. As change agents, we set benchmarking practices, share them across projects, develop new models of excellence, and ensure their institutionalization across the organization. In this role, your key responsibilities will include: - Leading effective Program Management by developing program plans, ensuring governance, communication, derisking, and dependency management from a quality perspective. - Driving cost optimization through Lean interventions and identifying opportunities aligned with program goals. - Facilitating the design of solutions and ensuring the realization of identified opportunities. - Improving project financial health by analyzing project financial metrics and driving improvements to influence project costs. - Conducting project audits based on frameworks and standards such as CMMi and ISO. - Validating adherence to Information Security Management systems, ISMS, Privacy Information Management System (PIMS), GDPR requirements, etc. - Analyzing relevant data, deriving insights, and developing improvement plans for execution. Technical Requirements: - Proficiency in Program Management and Project Management competencies. - Strong knowledge of Lean techniques and interventions. - Understanding of project financial metrics and associated analytics. - Knowledge of software development processes and metrics. - Experience in Agile project execution and understanding of Agile metrics. - Familiarity with CMMI and ISO standards. - Proficiency in data preparation, analysis, and data visualization tools like Excel, Power BI, with a basic understanding of predictive models. - Basic understanding of Information Security Management systems, ISMS, Privacy Information Management System (PIMS), GDPR requirements. - Exposure to various software project execution tools, including the AI tool landscape. Preferred Skills: - Foundational knowledge of quality models/improvement frameworks, specifically CMMI for Development and CMMI Process Area-wise process definitions.,

This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we&aposre working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you&aposll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Other Requirements: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly Key job responsibilities Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you&aposll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Other Requirements: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly BASIC QUALIFICATIONS: 1+ years of employee and performance management experience Bachelor&aposs degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts 2+ years of performance metrics, process improvement or lean techniques experience PREFERRED QUALIFICATIONS: 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&aposre applying in isn&apost listed, please contact your Recruiting Partner. Show more Show less

DESCRIPTION Join the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring UFF Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and monitor operations. Key job responsibilities . Monitor complete operations FC+ LM of the assigned site and suggest & deploy improvements . Coordinate with stakeholders for S&OP planning, HC planning, Quality metrices and other parameters . Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Key job responsibilities We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: . Developing standard operating procedures. . Direct accountability for setting and meeting operational goals, strategic planning and forecasting . leading a team of business analysts, program managers or area managers. . Leading process improvements BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Key job responsibilities - Ensure a safe work environment - Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance resolve problems and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION oin the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations Key job responsibilities . Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements . Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters . Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy . Visit the sites for various operational conformance, restrictions and norms . Conduct Monthly Audits of 3P sites . Visit all assigned sites at least once in a month BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Amazon Operations - Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Join the Operations team as City Manager for India Ultra Fast Fresh network. As City Manager you will be responsible for direct people management experience in driving operational performance in a highly metric driven environment. You will also lead many process improvement projects for the site and network both, closely work with multiple stakeholder, drive enhancements in key metrics like Quality, Speed and Cost. One of your key responsibilities will also be development of your team members. You must be flexible to work weekends and/or overnight shifts and to travel to intra-city sites to launch, set up & monitor operations. Key job responsibilities Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Areas for all the FCs/locations to meet and exceed Business Plan. Sets / clarifies requirements and expectations for all the FC Site leaders. Measures performance, provides feedback, and holds FC Site manager accountable for their performance and the performance of their FC. BASIC QUALIFICATIONS - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - 3+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Join the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring UFF Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and monitor operations. Key job responsibilities . Monitor complete operations FC+ LM of the assigned site and suggest & deploy improvements . Coordinate with stakeholders for S&OP planning, HC planning, Quality metrices and other parameters . Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience - Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role and Responsibilities: We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: . Developing standard operating procedures. . Direct accountability for setting and meeting operational goals, strategic planning and forecasting . leading a team of business analysts, program managers or area managers. . Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Join the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring UFF Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and monitor operations. Key job responsibilities . Monitor complete operations FC+ LM of the assigned site and suggest & deploy improvements . Coordinate with stakeholders for S&OP planning, HC planning, Quality metrices and other parameters . Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience - Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Key job responsibilities - Ensure a safe work environment - Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance resolve problems and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its GSF NOW Transportation team. In this role you will working closely with hubs, spokes, logistic partners and other stakeholders for smooth management of line haul operations across Amazon's GSF NOW network. The Operation Manager will be the POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Essential Functions Carrier manager for coordination with NOC & carriers . Team development initiatives . Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident analysis . Prepare bridge for WBR . BAU Ad-hoc Planning & analysis . Coordinate with SLP & carrier to reduce in-transit losses . Engage with Safety to improve yard & road safety . Drive R4D training & adoption with carriers . Manage and raise MR PO process . Resolution of invoice queries (both Vendor/Amazon) . PO Fund additions for on-time payments . Maintain distance annexure & route codes . Accruals Preparation . Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D . Align vehicle fleet plan with stakeholders . Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes . Lane level cube analysis to improve planning accuracy . Prime Now Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements . Data analysis & Execution of New Projects - SFC, Totes, etc. . New Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation . ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower Manning BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Join the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring UFF Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and monitor operations. Key job responsibilities . Monitor complete operations FC+ LM of the assigned site and suggest & deploy improvements . Coordinate with stakeholders for S&OP planning, HC planning, Quality metrices and other parameters . Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy Video - https://www.youtube.com/watchv=63f5yDrc4R0 BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience - Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION This is a Program Management role to run complex and cross functional supply chain projects. This role is a part of the external fulfillment and easy ship operations at Amazon India. The role required the incumbent to drive large high impact seller facing projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or speed improvement initiatives, launching exciting new supply chain models. The incumbent will be own the following - 1) Responsible for working with Operations, Finance, Supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects 2) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives 3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution. 4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis 5) Liaise across functions to drive their project and help clear issues and bottlenecks. 6) Work with technology teams to scope out and drive any tech changes that are needed Above all, we expect program managers to be single threaded owners for their initiatives. Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals. BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Key job responsibilities - Ensure a safe work environment - Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance resolve problems and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the quality, customer experience, cost and productivity of your department. . Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. . Proactively identify and lead cost improvement initiatives to make it an efficient operation . Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Manage and improve the performance metrics to deliver quality, cost and customer experience. A day in the life Understand Warehouse operations thoroughly. Learn and understand best practices across Amazon network and implement in your own site Aid in implementation of new tools /products/ process to improve operations Keep a close understanding of Site metrics to understand improvement opportunities About the team GSF Fresh Hub team is building Supply Chain for front end spokes. We manage a network of Hubs which supply grocery, produce, perishables to the spokes. As a new initiative we are seeking people who are nimble and agile similar to start-up culture. BASIC QUALIFICATIONS - 3+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online What kinds of processes and systems would you build to maximize customer satisfaction Amazon is seeking a Senior Program Manager who will be responsible for keeping our market place safe and customers delighted through innovative ideas. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. He/She will possess leadership experience in Quality and Delivery Excellence domain with respect to best in class real-time mechanisms and work with high performing teams across the globe. The individual must be capable to support and own proactive tactical & strategic management responses to address unique challenges. In this role you will experience a wide range of problem solving situations that require long term solutioning. We expect you to: - Set long-term vision and direction for team projects. - Scale strategies and expand past immediate department. - Solve the most complex and ambiguous projects of the broader organization. - Comfortably and skillfully flex among various tools according to the problem and data. - Derive recommendations from analysis that have impact on multiple teams and provide significant business value. - Understanding and adaptation of Quality Strategies according to the nature of our problems. - Influence other teams to ensure deadlines are met hold stakeholders accountable. - Effectively manage project resources create solutions to unexpected obstacles and re-allocate resources as necessary. - Work and represent the team on multi-team projects. - Interact with other teams to ensure coordination of efforts throughout the project and obtain buy-in as needed. - Influence development roadmap(s) to build scale and automation into execution, reporting and analysis. Key job responsibilities - Set long-term vision and direction for team projects. - Scale strategies and expand past immediate department. - Solve the most complex and ambiguous projects of the broader organization. - Comfortably and skillfully flex among various tools according to the problem and data. - Derive recommendations from analysis that have impact on multiple teams and provide significant business value. - Understanding and adaptation of Quality Strategies according to the nature of our problems. - Influence other teams to ensure deadlines are met hold stakeholders accountable. - Effectively manage project resources create solutions to unexpected obstacles and re-allocate resources as necessary. - Work and represent the team on multi-team projects. - Interact with other teams to ensure coordination of efforts throughout the project and obtain buy-in as needed. - Influence development roadmap(s) to build scale and automation into execution, reporting and analysis. - Continuously build network of talent inside and outside of company. - Create mechanisms to quickly on-board new talent to the organization mentor others. - Set and balance goals across team, optimizing performance against department goals and employee development. BASIC QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - 5+ years of experience working cross functionally with tech and non-tech teams - 5+ years of experience in program or project management - 5+ years of experience delivering cross functional projects - Bachelor's Degree in a quantitative field (engineering, economics, accountancy, math, stats) required - Minimum of 12 years of work experience in Operations Management/ Quality/ACES/Delivery Excellence - Proven experience in complex program management PREFERRED QUALIFICATIONS - Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment - Ability to work swiftly and successfully in a dynamic, ambiguous environment - Ability to meet tight deadlines and prioritize workloads - Experience with making large scale decisions for a network of sites - Proven experience utilizing SQL, Microsoft Excel and dealing with large sets of data - Proven working knowledge of Six Sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We recently launched our operations in India through Amazon.in, working tirelessly to bring the world's most customer centric online shopping experience to the Indian consumer. Do you have an obsession for customers and a strong interest in building innovative solutions Do you have proven analytical capabilities, exceptional communication, project management skills, ability to root cause and permanently eliminate defects, and possess the ability to multi-task and thrive in a fast-paced environment We are seeking a senior leader to join our team responsible for managing ACES programs for our Fulfillment Centers in a fast-paced, dynamic work environment. ACES Leader leads a group of site managers focused on supporting Fulfillment Centers (FCs) improvements made on behalf of Amazon customers, to drive standardization efforts, act as liaisons with other departments, provide process skills to the FCs, support FC launches, support FC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the FCs. The ACES Leader's mission is to help FCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives. The successful candidate: - Is smart, hard-working and creative person who loves business, loves solving difficult problems and loves getting it done - Can think big and develop new ideas, simultaneously good at nurturing new ideas and applying high standards to weed out those that are least valuable. - Is comfortable collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis. - Has the ability to partner to build and execute on new initiatives and roadmaps each year. - Will compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements. - Build relationships and identify with stakeholders across the organization. - Has the technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams. - Possesses or can quickly learn fulfillment center operational skills to identify and implement solutions that scale with our scale. BASIC QUALIFICATIONS - 4+ years in project/program management/Inventory Control/Quality Assurance, or Lean 6-Sigma is required. - Bachelor's degree in either a technology or business discipline from a reputed institute. - History of successfully managing multiple projects - work prioritization, planning and task delegation. - Ability to think both strategically and tactically - Curiosity to dig several layers deep into metrics, have an innate desire to understand key drivers and whether they are the correct or best metrics to measure/manage a business or process - Proven track record of taking ownership and driving results on technical projects and history of establishing effective process for ongoing programs. - Exceptional interpersonal and communication (both written and verbal) skills - Experience managing people - Self directed travel as necessary, up to 50% PREFERRED QUALIFICATIONS - MBA from a premier institute preferred - Experience with an e-commerce company is a plus - Ability to multitask and manage multiple projects - work prioritization, planning and task delegation - Proven track record of taking ownership and driving results - Innovative and self-directed - Ability to deliver initiatives from conception through completion - Knowledge of Six Sigma tools and Lean techniques - Knowledge of MySql - Proficient with MS Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Managers - Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature. In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team's defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. Key job responsibilities The Key to success in this role is the ability to understand the Transaction Management group's vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels. Process Improvement - by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development - by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure - by using their exposure to team's technical or business areas, their understanding of Amazon's marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Selling Partner Risk Operations group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Selling Partner Risk Operation. The individual consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. The individual takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. BASIC QUALIFICATIONS - 1+ years of operational and/or retail management experience - 1+ years of team management experience - Ability to function in an ambiguous, fast paced work environment PREFERRED QUALIFICATIONS - Experience with six sigma tools and Lean techniques - - MBA in relevant field of Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role and Responsibilities: We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: . Developing standard operating procedures. . Direct accountability for setting and meeting operational goals, strategic planning and forecasting . leading a team of business analysts, program managers or area managers. . Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Channel Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Title: Channel Team Lead Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Essential Skills - Strong execution skills, Action oriented, go getter - Resourceful to identify the way to get things done using limited resources - Ability to work under pressure situations - Ability to work in ambiguous situations and to come out with solutions as per the situations faced BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.