5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Design Thinking Facilitator at WNS, you will play a crucial role in driving digital transformation and innovation through leadership interactions. Your primary responsibility will be to lead and deliver end-to-end service design projects, facilitate workshops, and promote design thinking methodologies within the organization. Key Responsibilities: - Conduct primary and secondary research to discover market and customer insights, journeys, and personas - Support and lead design thinking workshops and trainings with CXO level stakeholders to establish a vision and develop strategic plans for digital transformation - Design, compile, and collaborate on creating content and t...

Posted 1 week ago

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Lead Analyst - Dgtl. Trnf. WNS

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Role Overview: You will be a Design Thinking Facilitator at WNS, responsible for leading and delivering end-to-end service design projects, facilitating workshops, and promoting design thinking methodologies within the organization. Your role will involve conducting primary and secondary research, supporting design thinking workshops with CXO level stakeholders, designing content and toolkits for client workshops, leading strategy projects, participating in proposals, driving customer research, maintaining client relationships, and evangelizing design thinking internally. Key Responsibilities: - Conduct primary and secondary research to uncover market and customer insights, journeys, and per...

Posted 1 month ago

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