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10.0 - 14.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Your role as an Executive Assistance CoE Assistant Manager / Operations Manager will involve managing the Executive Assistance Team in GDS India. You will be responsible for overseeing the operations of the team that caters to the administrative needs of the global EY office Senior Leadership Team. Additionally, you will support the Leaders/PPEDs with their business needs, ensuring operational and administrative issues are resolved proactively. Key Responsibilities: - Building and maintaining exceptional relationships with internal clients and stakeholders - Staying updated with the latest EY policies - Demonstrating strong organizational, analytical, communication, and task management skills to effectively prioritize work and manage multiple priorities - Serving as the GDS representative and ensuring Exceptional Client Service (ECS) is a norm - Managing people, stakeholders, change, and conflicts effectively - Identifying training and development needs of team members and providing necessary support - Contributing to process improvements, tools enhancement, and operational efficiency - Driving innovation within the team and exploring new opportunities for EY - Strengthening connections between the local team and the global EY GDS organization - Actively participating in strategic initiatives and projects - Handling operational matters efficiently Skills and Attributes Required: - Minimum 10 years of professional experience - Minimum 5 years of relevant work experience as a people manager and service delivery manager - Advanced English skills - Excellent communication, organizational, and people management skills - Ability to understand and comply with deadlines and priorities - Experience in building high-performing teams across generations, cultures, and locations - Proficiency in MS Teams, Visio, SharePoint, Tableau, Azure, and Power BI is advantageous Qualifications: - Prior experience in successful team management, coaching, and mentoring - Strong background as an Executive Assistant with expertise in diary and inbox management - Experience in leading strategic initiatives Preferred Qualifications: - Proven experience working in a global environment with diverse cultures - Demonstrated ability to lead and interact with leadership stakeholders and peers - Understanding of support services structures and challenges EY Global Delivery Services (GDS) is a dynamic and truly global delivery network spanning multiple locations, where you'll collaborate with diverse teams on exciting projects. The continuous learning opportunities, transformative leadership insights, and inclusive culture at EY will empower you to make a meaningful impact and grow in your career. EY's purpose is to build a better working world by creating long-term value for clients, people, and society, while fostering trust in the capital markets. Through data and technology-enabled solutions, EY teams worldwide offer assurance, growth strategies, transformation, and operational support to address complex global challenges.,

Posted 1 week ago

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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As the HR Manager, your primary responsibilities will involve managing employee relations activities and providing guidance to managers on employee-related issues. You will be responsible for driving employee engagement programs, development initiatives, and rewards & recognition programs. It is expected that you maintain a strong connection with the business unit by conducting regular one-on-one meetings with employees, sharing feedback with the Process Head, and collaborating with the Operations team to implement strategies to address concerns. Additionally, you will drive retention programs, performance management, and proactively communicate new or updated policies and practices to employees. Ensuring 100% compliance with HR SLAs for the BU and delivering additional assignments and projects assigned by management will also be part of your responsibilities. Your role will require you to have a willingness to work in extended shifts and travel to various locations such as Bangalore, Kolhapur, Shimoga, or any other locations as per business requirements. In terms of skills and competencies, you should be confident with high persuasiveness to drive closures effectively. Good written, conversational, and presentation capabilities are essential, along with the ability to engage with people, develop relationships, and work in diverse teams. Interacting confidently with senior leadership and having a strong learning orientation are key attributes for success in this role. The minimum qualifications for this position include a full-time MBA with an HR specialization and at least 4 years of experience in HR. The position hierarchy ranges from Process Associate/Process Analyst to Business Leader, with opportunities for growth and advancement within the organization. Remuneration includes a package ranging from lac per annum to lac per annum, performance-based incentives, night shift allowances, and a joining bonus. This is a full-time, permanent position with day shift work hours, requiring an in-person presence at the designated work location.,

Posted 1 month ago

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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As an HR professional in this role, you will be responsible for managing employee relations activities and providing guidance to managers on employee-related issues. Your primary focus will be on driving employee engagement programs, development initiatives, and rewards & recognition programs to enhance the overall employee experience. You will be expected to maintain a strong connection with the business unit by conducting regular one-on-one sessions with employees, sharing feedback with the Process Head, and collaborating with the Ops team to implement strategies that address any identified concerns. Additionally, you will drive retention programs, performance management, and communicate new or revised policies and practices to employees in a proactive manner. Your role will also involve ensuring HR service level agreements (SLAs) are met for the business unit to achieve 100% compliance. You should be prepared to take on additional assignments and projects as assigned by the management, demonstrating a willingness to work extended shifts and travel to various locations based on business requirements. To excel in this position, you should possess strong interpersonal skills, including confidence, persuasiveness, and the ability to engage with people from diverse backgrounds. Effective written, conversational, and presentation capabilities are essential, along with the ability to interact confidently with senior leadership. A minimum qualification of a full-time MBA with an HR specialization and at least 4 years of HR experience with a focus on continuous learning is required. This role follows a position hierarchy starting from Process Associate/Process Analyst to Business Leader, offering a competitive remuneration package ranging from [Salary Range] per annum, performance-based incentives, night shift allowances, and a joining bonus. This is a full-time, permanent position with a day shift schedule, requiring in-person work at the designated location. In summary, as an HR professional in this role, you will play a crucial part in fostering a positive work environment, driving employee engagement, and contributing to the overall success of the business unit through effective HR management practices.,

Posted 2 months ago

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