Lead Specialist- Global Learning

As an HR Specialist at the GES HR Global Service Center (GSC-Hub) in Hyderabad, you will play a crucial role in delivering transactional services to all regions in a cost-effective and modern setup. Your main objective will be to ensure the smooth functioning of personnel administration and other HR transactional activities in shared service mode, with a focus on knowledge transfer, processes, operational manuals, and regional requirements coverage. **Key Responsibilities:** - Provide operational support in the learning area of expertise by handling Tier 1 tickets and responding to customer requests promptly. - Maintain the required level of expertise in the specific area and ensure adherence to global standard processes, tools, and documentation. - Support release testing by following validation rules, performing testing from available test scripts, and collaborating with relevant teams for successful implementation. **Qualifications Required:** - Graduation and/or post-graduation degree, preferably in HR. - System knowledge level of Talent Suite. - Fluent in English, both in writing and verbally. - Affinity with working on technology, hands-on experience in using Excel and PowerPoint. - Excellent communication skills to engage with all levels in the organization, including cross-functional teams. - Ability to manage multiple priorities and focus effectively. - 2 to 5 years of relevant experience in HR is required, including experience in working in global and virtual teams. At dsm-firmenich, we are fully committed to providing equal opportunities and creating an inclusive workplace where everyone can thrive. We value diversity and do not discriminate based on any criteria. Our aim is to build a workplace where everyone feels engaged, empowered, and can drive innovation and progress. dsm-firmenich is a Swiss-Dutch company dedicated to innovation in nutrition, health, and beauty. With operations in nearly 60 countries and a diverse team of nearly 30,000 employees, we work towards creating essential solutions for life, desirable products for consumers, and a more sustainable planet.,