Lead Software Engineer

Principal Global Services

6 - 10 years

25 - 30 Lacs

pune

Posted:1 hour ago| Platform:

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Skills Required

automation coding shell scripting disaster recovery incident management json scrum informatica troubleshooting python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities Function as Lead Software Engineer from Engineering & support perspective focussing on day-to-day Technology operations & service excellence including Incident & Problem Management -SEV (Severity) management, ensuring adherence to SLA & Support metrics and driving technical product enhancements to improve operational efficiency & system stability
Strong expertise in AWS Cloud skills & Python development, Cloud migration experience including good understanding of software Engineering concepts, CI/CD pipeline tools & integrations
Experience in Kanban & Scrum methodologies is preferred
Key Responsibilities: Strong knowledge on AWS Cloud & Python Development to design and implement robust, scalable, and secure systems aligned with business goals Apply deep understanding of software Engineering frameworks, methodologies, and standard operating procedures to design, develop and maintain scalable and reliable systems
Responsible for day-to-day operations within Technology Operations including SEV management, On Call Support & SLA compliance & Incident reductions Documentation of key processes and applications, manage Knowledge transitions & keep focus on continues process improvement
Lead the team on process enhancements, build dashboards & system health improvement initiatives Understands and adheres to development methodology, standards and Principles
Identifies potential process improvements
Creating technical documentation around business requirements with clarity, completeness, and specifics
Work with diverse teams & aid in areas of issue resolutions, deep dive analysis & troubleshooting
Service excellence: As part of On-Call Support , report & handle SEV1, incident & Problem Management (SLA bound)
Explore ways to conduct post-incident reviews and integrate learnings into continuous improvement cycles to reduce recurrence of critical issues
Product Health Improvement Initiatives: Analyse key metrics to identify trends and patterns, perform root cause analysis (RCA), and propose engineering-driven enhancements to product features aimed at improving the Technical Application Score
lead and Leverage automation and tooling to streamline RCA and accelerate the deployment of corrective actions
Security & Environment Management Support & remediate critical and high security vulnerabilities, ensure code deployments & pipeline migrations as per Engineering standards
Deliver scheduled AVA (Application Vulnerability) tests, DR (Disaster Recovery) tests & ADO to GitHub migrations Operational Efficiency - Prepare documentations for key apps and processes , including centralized knowledge base for troubleshooting, processes, and solutions Get actively involved in Training, self-development & knowledge sharing Good verbal and written communication skills
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Qualifications Graduate Bachelor s degree (any stream) AWS Developer certification would be an added advantage Additional Information Strong knowledge on AWS & Python Development
Exposure to Java, Informatica, MuleSoft and
NET is good to have
Good Python knowledge (including frameworks like Addo or Django) with understanding of data types, error handling, best coding practices
Database - SQL(Amazon Redshift, Amazon RDS), NoSQL(Amazon DynamoDB), Postgres, JSON, file
Good experience working with Amazon S3, AWS Glue, AWS Lambda, CDK, IAM, Amazon Athena
Exposure to Tools like JIRA/Confluence/Service Now
Well versed with DevOps practices (TDD, CI, CD, etc
Knowledge of Azure DevOps & shell scripting is a plus
Incident Management, Problem Management, Root Cause Analysis & Continues Improvement initiatives to drive measurable Outcomes

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