Lead Software Engineer - Backend

As a Lead Software Engineer at Freshworks, you will be focusing on building next-generation platform services with your expertise in distributed systems. Your role will involve mentoring your team to redefine customer experiences by creating systems that are milli-second efficient, always available, and capable of working at internet scale. If you are passionate about building innovative solutions, analyzing systems, and thinking outside the box, we are looking forward to talking to you. **Responsibilities:** - Lead teams to deliver scalable, low latency, and cost-efficient solutions to different product teams. - Drive solutions and implementation using various open source distributed systems to deliver complete products. - Build innovative solutions from scratch and collaborate with architects and engineers from other product teams to drive adoption. - Define quality attributes of the system and establish criteria metrics for the product's success. - Implement and ensure compliance with Freshworks" compliance and information security processes. **Requirements:** - 6-9 years of relevant professional experience. - Proficiency in object-oriented programming principles. - Understanding of the Software Development Lifecycle (SDLC). - Ability to design scalable and high-performance systems. - Experience in conducting peer code reviews. - Strong analytical and problem-solving skills. - Hands-on programming experience. - Expertise in data structures and algorithms. - Foundation in system design concepts. **Qualifications:** - Degree in Computer Science or equivalent practical experience. - Experience with large-scale systems. - Intermediate knowledge of Ruby on Rails. - Prior experience with AWS. - Experience with open-source projects. - Experience troubleshooting in a SaaS environment with an assertive deployment schedule.,