Lead IT QA Analyst

As the Lead IT QA Analyst at Assurant-GCC in India, you will play a crucial role in ensuring the quality and reliability of software by overseeing quality assurance activities. Your responsibilities will include leading a team of QA engineers, developing testing strategies, and collaborating with other departments to facilitate seamless product releases. **Key Responsibilities:** - Lead, mentor, and guide a team of QA engineers to foster a culture of quality and excellence. - Design and develop comprehensive test plans and test cases to ensure thorough coverage of features. - Coordinate and execute manual and automated testing efforts, including functional, regression, and performance testing. - Collaborate with development teams to identify and resolve defects, ensuring timely delivery of high-quality software. - Monitor key performance indicators (KPIs) for quality metrics and drive continuous improvement initiatives. - Provide QA oversight and guidance to team members to ensure project milestones are met and QA activities align with project standards. - Continuously improve quality processes and standards. **Qualifications Required:** - Bachelor's degree in computer science, engineering, or a related field. - 8+ years of experience in software quality assurance, with a focus on leading QA teams. - Strong understanding of QA methodologies, tools, and processes. - Proven track record of developing and executing test strategies for complex projects. - Experience in managing QA projects and coordinating with cross-functional teams. - Strong understanding of the software development life cycle (SDLC) and Agile methodology. - Proficiency in mobile or web application testing. - Excellent analytical and problem-solving skills. - Strong communication and collaboration abilities. - Nice to have - Salesforce testing experience. **Tech Stack:** - JIRA - qTest/ALM/TestRail - Bitbucket - Jenkins - Postman, SOAP UI - Git - Java - Power BI (Optional) **Preferred Experience, Skills, and Knowledge:** - Experience with test automation frameworks and tools (e.g., Selenium, JUnit, TestNG, or similar). - Experience with performance testing tools (e.g., JMeter, LoadRunner). - Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI). - Knowledge of programming languages such as Java, Python, or C# for test automation. As the Lead IT QA Analyst at Assurant-GCC in India, you will play a crucial role in ensuring the quality and reliability of software by overseeing quality assurance activities. Your responsibilities will include leading a team of QA engineers, developing testing strategies, and collaborating with other departments to facilitate seamless product releases. **Key Responsibilities:** - Lead, mentor, and guide a team of QA engineers to foster a culture of quality and excellence. - Design and develop comprehensive test plans and test cases to ensure thorough coverage of features. - Coordinate and execute manual and automated testing efforts, including functional, regression, and performance testing. - Collaborate with development teams to identify and resolve defects, ensuring timely delivery of high-quality software. - Monitor key performance indicators (KPIs) for quality metrics and drive continuous improvement initiatives. - Provide QA oversight and guidance to team members to ensure project milestones are met and QA activities align with project standards. - Continuously improve quality processes and standards. **Qualifications Required:** - Bachelor's degree in computer science, engineering, or a related field. - 8+ years of experience in software quality assurance, with a focus on leading QA teams. - Strong understanding of QA methodologies, tools, and processes. - Proven track record of developing and executing test strategies for complex projects. - Experience in managing QA projects and coordinating with cross-functional teams. - Strong understanding of the software development life cycle (SDLC) and Agile methodology. - Proficiency in mobile or web application testing. - Excellent analytical and problem-solving skills. - Strong communication and collaboration abilities. - Nice to have - Salesforce testing experience. **Tech Stack:** - JIRA - qTest/ALM/TestRail - Bitbucket - Jenkins - Postman, SOAP UI - Git - Java - Power BI (Optional) **Preferred Experience, Skills, and Knowledge:** - Experience with test automation frameworks and tools (e.g., Selenium, JUnit, TestNG, or similar). - Experience with performance testing tools (e.g., JMeter, LoadRunner). - Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI). - Knowledge of programming languages such as Java, Python, or C# for test automation.