Lead Assistant Manager

Basic Function

• This role is to provide a high standard of Cash allocation and reconciliation of receivables across all ledgers
• In-depth understanding of end-to-end accounts receivable process
• Understanding of Order to cash cycle and internal control frame works
• Good knowledge of month end close activities and AR related activities
• Conducting quality control audits on team members
• Generate invoices from requests received within agreed timescales and where required ensure reconciliation and adjustments are carried out
• Ensuring all payments received are receipted timely and accurately and are reconciled to outstanding debt identifying and resolving any issues
• To accurately process invoices, credit notes, refunds, write-offs across operating platforms and ledgers within agreed timescales
• Ensuring timely and accurate account reconciliation across own portfolio of clients, keeping unreconciled cash to a minimum
• Assess the current and potential risk with aged debt across the portfolio
• Assist and encourage in a financial risk analysis where concerns of a potential or real debt situation may occur on portfolio
  

Performance Parameters

• Process performance as per agreed KPIs
• Attendance & Schedule adherence
• Team objectives and accomplishment of assigned goals
  

Primary Interactions

Internal

• Manager/ Sr Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
  

External

• Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans
• Escalation teams at the client end for the purpose of seeking clarifications & answering queries
  

Work Experience & Other Requirements

• Commerce Graduate with 6 to 8 years of experience
• Good level of knowledge and experience in Accounts Receivable.
• Excellent communication skills.
• Ensure adherence to process SLAs and controls.
• Strong accounting skills, analytical skills, and accuracy with numbers.