Lead Administrator - L1

• Educated to degree level in a relevant discipline or an equivalent combination of education, training, and experience.
• Cisco CCNP/CCIE Routing and Switching certification is desirable
• In depth knowledge of Cisco LAN, WAN, SD-WAN (CISCO Viptela highly desirable) and data center infrastructure, configuration, and operations
• In depth knowledge of routing protocols (BGP, OSPF), carrier WAN and Internet offerings, cloud network services.
• In-depth knowledge of Cisco LAN switching technologies including STP, RSTP, MSTP, VLANs, EtherChannel and switch stacking; proficient in configuring and troubleshooting Layer 2 and Layer 3 switches, implementing QoS, and managing network segmentation and redundancy.
• In depth knowledge of firewalls, Zscaler and load balancer(F5) infrastructure, configuration, and operations.

Wireless

• Educated to degree level in a relevant discipline or an equivalent combination of education, training, and experience.
• Cisco CCIE Wireless / Aruba Expert Level (ACMX, ACDX, ACCX) certification is desirable
• Certified Wireless Networking Professional (CWNP) and Certified Wireless Security Professional (CWSP) is desirable
• Has thorough knowledge of WiFi network infrastructure and understanding of software defined networking.
• In depth knowledge of Wireless LAN (Cisco WLAN, Cisco ISE, Aruba WLAN, Aruba Clearpass, Aruba Central, Aruba Naas) and private 5G (eg Celona) solutions
• In depth knowledge of WiFi network infrastructure, WLAN authentication and understanding of software defined networking.

Engineers with a strong mix of the above would be ideal, however please prioritise theLAN/WAN and SD-WAN skillsets.

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selection decisions
• Talent Management
  • Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
  • Exercise employee recognition and appreciation