8 - 10 years
10 - 12 Lacs
Posted:7 hours ago|
Platform:
Work from Office
Full Time
L2/L3 Network Engineer. Technical Lead (Managing Apple Devices- MacBooks, iPhones, iPads, and Apple TVs)
Provide L2/L3 technical support via phone, email, and in-person interactions.
Troubleshoot hardware, software, network, and security issues on Apple devices.(MacBooks, iPhones, iPads, Apple TV).Manage and deploy Apple devices using JAMF Pro and other Apple MDM solutions.Assist with macOS, iOS configuration, and policy enforcement.Support software deployment, patch management, and security compliance.Work with Active Directory, Exchange, VPN, and Wi-Fi configurations.Document troubleshooting steps and resolutions in a ticketing system.Provide training and guidance to end-users on best practices.Collaborate with senior management and IT teams for escalations.
hands-on exp with troubleshooting of Apple Devices- MacBooks, iPhones, iPads, and Apple TVs)
Apple devices, JAMF, trouble shooting, Active directory, VPN, Wi-fi, Microsoft 365, Google workshop
Caudate Technologies
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