L2 Support Engineer

Job Description

Role & responsibilities : Job Description : L2 Support Engineer Work location: Bangalore, Chennai, Hyderabad, Pune, Vadodara Shift Timing : Rotation Shifts skills: JVM, Trouble shooting, Debugging java code, spring boot, application support Budget-12 to13LPA(including variable) Top Must have Skills: Java Angular Prior Application Support exp Microservices Key Responsibilities Monitor application health using tools such as ELK, Grafana, or AppDynamics and respond to performance alerts and incidents. Perform incident diagnosis, resolution, or escalation for issues related to Java backend, Angular front-end, or Electron-based desktop clients. Collaborate with development and infrastructure teams to ensure timely resolution of issues and improve application stability. Analyze logs, service communications, and API behavior across microservices-based environments. Conduct root cause analysis (RCA) for recurring issues and document preventive actions. Assist in deployments, smoke testing, and validation during release windows. Maintain knowledge base with standard operating procedures and known error resolutions. Participate in on-call rotation and support extended hours when required. Preferred candidate profile