0 years
1 Lacs
Posted:3 weeks ago|
Platform:
On-site
Full Time
Key Responsibilities: Respond to customer queries via phone, email, or ticketing system. Record detailed information related to network complaints. Classify the severity and type of issue and escalate appropriately to the L2 team. Follow up with customers for resolution confirmation or feedback. Maintain accurate logs of interactions and complaints. Coordinate with internal teams to ensure timely resolution.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹16,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
Speak with the employer
+91 7977759167
innovative fiber solutions pvt. ltd
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Goregaon East, Mumbai, Maharashtra
Experience: Not specified
1.8 - 1.92 Lacs P.A.
Goregaon East, Mumbai, Maharashtra
Experience: Not specified
1.8 - 1.92 Lacs P.A.
