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KYC Analyst

1 - 5 years

1 - 5 Lacs

Posted:21 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Monitor fraud queues to identify and prevent fraudulent activities in customer accounts and block risky transactions.
  • Conduct thorough investigations using internal tools to detect suspicious behaviors.
  • Analyze chargeback data to uncover fraud patterns and trends.
  • Deliver exceptional customer support via written and verbal communication for both customers and prospects.
  • Share fraud insights across Toast fintech products to improve detection and prevention.
  • Handle escalations effectively and provide optimal resolutions to customer concerns.
  • Recommend and implement improvements to fraud SOPs and detection methodologies.
  • Collaborate with Data Analysts, Product, and Engineering teams to enhance fraud tools and processes.
  • Roles Involved:

  • Transaction Monitoring, Risk Assessment & Management, Fraud and Financial Crime Prevention
  • Internal Controls and Monitoring, Reporting and Documentation
  • Liaison with Regulators and Auditors, Risk Mitigation Strategy Development
  • Experience with CDD/EDD/PEP, SAR/ATO/Money Mule cases, Sanction Screening

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