Kronos WFC/Workforce Dimensions Consultant (Hybrid, India Only)

Based in Nashville, Tennessee, Mosaic Consulting Group specializes in helping businesses across all industries maximize their investment in UKG HCM & WFM Technologies. We are not just a consulting company; our dedicated team is committed to delivering exceptional service and value to our clients. Our core mission is to make a difference and inspire confidence, a promise we strive to fulfill daily. Recognized on the Inc. 5000 list for 4 consecutive years and certified as a Great Place to Work, we place a strong emphasis on client and team experience. As a result of our rapid expansion, we are seeking a dedicated WFM Consultant to join our team. In this role, you will serve as a trusted advisor to our clients, guiding them through the design, implementation, and maintenance of various modules within UKG Pro Workforce Management. This hybrid position will involve supporting our India team. **Responsibilities:** - Collaborate with clients in a consultative manner to deliver exceptional outcomes and foster trust and commitment - Cultivate strong client relationships and provide guidance on optimizing their UKG systems - Utilize your industry knowledge and WFM expertise to develop, implement, and maintain solutions that address clients" business challenges through their HCM system - Employ system analysis techniques, including engaging with users, managers, and executives to identify software and system functional specifications - Document, analyze, test, and adjust WFM systems based on client and system design specifications - Embody Mosaic's customer service vision of Guide, Anticipate, Exceed **Requirements:** *Must-Haves:* - 1-3 years of experience with UKG Pro Workforce Management or similar systems - 1-3 years of HRIS consulting experience - Ability to work on a hybrid schedule and travel up to 40% for client engagements *Nice-to-Haves:* - Bachelor's degree from an accredited University - Proficiency in UKG products **Key Performance Indicators:** - Achieving target utilization rate - Obtaining Core certification during the ramp-up period and successfully completing a project or launch - Timely completion of projects with a focus on high-quality deliverables and client satisfaction - Seeking training and experience to develop functional design solutions that meet clients" needs - Enhancing consulting skills, including relationship building, communication, setting and managing expectations, and providing valuable recommendations to clients **Offerings:** - Opportunity for professional growth and enhancement of UKG consulting skills - Competitive salary with bonus potential - A supportive and award-winning company culture,