We are looking for a Store Manager who is well-groomed, professional, and has excellent communication skills to lead our store to success. The Store Manager will be responsible for overseeing daily store operations, managing staff, driving sales, and ensuring outstanding customer service. This individual will also foster a positive store environment, embodying the company's values and ensuring the store meets its performance goals. Key Responsibilities Sales & Customer Service: Drive sales goals and develop strategies to exceed performance targets. Ensure that all customers receive exceptional service by leading by example and addressing customer inquiries or complaints promptly and professionally. Maintain a positive shopping environment by ensuring all staff are approachable, well-groomed, and have the ability to communicate effectively with customers. Monitor customer feedback and adjust strategies as needed to improve satisfaction. Inventory & Stock Management: Oversee stock levels and inventory control to ensure products are available and well-stocked. Manage product displays and ensure they align with company visual merchandising guidelines. Perform regular stock checks and minimize shrinkage through effective loss prevention strategies. Ensure proper ordering and restocking of products as needed, coordinating with suppliers and vendors. Store Operations: Oversee daily store operations, including opening and closing procedures. Ensure the store is clean, organized, and that all health and safety standards are met. Manage store security systems, cash handling, and financial transactions. Develop strategies to improve operational efficiency and reduce waste. Leadership & Communication: Lead by example with a well-groomed, professional appearance that reflects the company’s brand standards. Communicate effectively with employees, management, and customers to ensure smooth store operations. Ensure team members have clear communication regarding store goals, promotions, and expectations. Motivate and inspire the team, providing clear direction and support to help them meet individual and collective goals. Marketing & Promotions: Collaborate with the marketing team to promote sales events, promotions, and new products. Ensure all promotional materials are well displayed and that in-store promotions are executed correctly. Create a welcoming and positive atmosphere that encourages repeat business and customer loyalty. Qualifications: Education: High school diploma or equivalent required; a Bachelor's degree in business or retail management is a plus. Skills: Strong leadership and team-building abilities. Excellent verbal and written communication skills. Professional, well-groomed appearance at all times. Ability to engage customers and build lasting relationships. Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite and retail management software. Knowledge of inventory management and financial reports. Job Types: Full-time, Permanent, Fresher Pay: ₹14,654.89 - ₹32,116.77 per month Schedule: Day shift Morning shift Language: English (Required) Work Location: In person
We are seeking a well-groomed, passionate, and knowledgeable Fragrance Specialist to join our team. As the face of our brand, you will assist customers in selecting the perfect attars and perfumes, offer personalized scent consultations, and ensure a luxurious shopping experience. Your expertise in fragrance families, notes, and product storytelling will play a vital role in driving sales and building lasting customer relationships. Key Responsibilities: Customer Engagement: Greet customers with warmth and professionalism. Provide tailored fragrance consultations based on preferences, lifestyle, and personality. Educate clients about fragrance ingredients, origins, and benefits. Product Knowledge & Demonstration: Demonstrate detailed knowledge of the brand’s fragrance range including attars, oils, and perfumes. Assist in product testing and explaining scent profiles (top, middle, base notes). Stay updated with fragrance trends and seasonal offerings. Sales & Promotion: Drive sales by recommending products that meet customer needs. Meet and exceed individual and store sales targets. Upsell and cross-sell complementary products (e.g., incense, roll-ons, luxury gift sets). Store Presentation: Maintain high standards of cleanliness and product display. Replenish testers and ensure organized presentation of the fragrance bar. Client Relationship Management: Build a loyal customer base through follow-ups and personalized service. Maintain customer records for birthdays, preferences, and previous purchases. Professional Appearance & Conduct: Always appear well-groomed , courteous, and presentable. Uphold brand values and luxury standards in customer service. Requirements: Proven experience in retail, cosmetics, or fragrance industry (preferred). Strong communication and interpersonal skills. Passion for perfumes and understanding of olfactory categories. Customer-focused with a proactive sales approach. Well-spoken in English and [insert local languages if relevant]. Physically presentable with a well-groomed appearance. Flexible to work on weekends, holidays, and shifts as required. Job Types: Full-time, Permanent, Fresher Pay: ₹14,846.69 - ₹30,494.82 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Work Location: In person
A Store Manager is responsible for overseeing the daily operations of a retail store to ensure it runs smoothly, efficiently, and profitably. They manage staff, inventory, customer service, and sales goals while maintaining the store’s standards and brand image. The role demands leadership skills, business acumen, and the ability to solve problems and motivate a team. 2. Key Responsibilities 2.1 Daily Store Operations Open and close the store following security and safety procedures. Oversee daily cash handling, register reconciliation, and banking deposits. Coordinate deliveries, vendors, and service appointments. Manage store budgets and control operating expenses. 2.2 Staff Management and Development Recruit, hire, onboard, and train new employees. Develop work schedules balancing labor costs with adequate coverage. Supervise, motivate, coach, and discipline employees when necessary. Conduct performance appraisals and provide constructive feedback. Develop and mentor assistant managers and key staff to foster leadership pipelines. 3.Required Skills and Qualifications 3.1 Hard Skills Proficiency with POS systems, inventory management software, and scheduling tools. Basic financial literacy: budget preparation, sales forecasting, and reporting. Understanding of merchandising principles and marketing strategies. 3.2 Soft Skills Strong leadership and team management abilities. Excellent communication skills for interacting with customers, staff, and suppliers. Problem-solving and decision-making skills, especially under pressure. Excellent organizational and time management skills. Ability to adapt and multitask in a fast-paced environment. Job Types: Full-time, Permanent, Fresher Pay: ₹15,645.22 - ₹20,245.13 per month Benefits: Cell phone reimbursement Work Location: In person
A Fragrance Specialist is a professional who provides expert knowledge and personalized advice to customers in selecting fragrances. This role is key in retail environments, luxury brand boutiques, spas, and beauty venues. The specialist educates customers about fragrances, assists with selections, and drives sales by creating an exceptional customer experience. 1. Core Responsibilities Customer Service and Consultation Greet customers and assist them in exploring various fragrance options. Advise and educate customers about different fragrance notes, accords, and compositions. Help customers select the right fragrance based on individual preferences, occasions, and personalities. Provide fragrance layering advice and personalized fragrance consultations. Respond to special requests and questions, ensuring customer satisfaction. Follow up with customers to ensure they are satisfied with their purchase. 2. Required Skills and Qualifications Professional Skills Strong communication and active listening skills to understand customer needs. Professionalism, patience, and a customer-focused attitude. Ability to troubleshoot and solve customer issues promptly. Organization skills for handling customer orders, CRM, and inventory systems. Fragrance Knowledge Deep understanding of fragrance families, notes (top, middle, base), and fragrance classification. Ability to tell engaging fragrance stories to help customers connect emotionally with products. Awareness of current trends, new products, and fragrance forms (e.g., eau de parfum, cologne, body mists). Technical/Computer Skills Familiarity with POS (point of sale) systems, inventory management, CRM software. May use perfumery software in specialized roles for custom fragrance creation. Job Types: Full-time, Permanent Pay: ₹15,846.69 - ₹20,494.82 per month Benefits: Cell phone reimbursement Work Location: In person
As a Fragrance Specialist, your role involves providing expert knowledge and personalized advice to customers in selecting fragrances. You will be a key player in retail environments, luxury brand boutiques, spas, and beauty venues, educating customers about fragrances, assisting with selections, and driving sales by creating exceptional customer experiences. **Core Responsibilities:** - Greet customers warmly and guide them through exploring various fragrance options. - Advise and educate customers on different fragrance notes, accords, and compositions to help them make informed choices. - Assist customers in selecting the right fragrance based on their individual preferences, occasions, and personalities. - Provide fragrance layering advice and offer personalized fragrance consultations to enhance the customer experience. - Address special requests and inquiries promptly to ensure customer satisfaction. - Follow up with customers post-purchase to ensure they are content with their selected fragrance. **Required Skills and Qualifications:** **Professional Skills:** - Strong communication and active listening skills to effectively understand and cater to customer needs. - Demonstrate professionalism, patience, and a customer-centric attitude in all interactions. - Ability to troubleshoot and resolve customer issues promptly to maintain a high level of customer service. - Organizational skills for managing customer orders, CRM systems, and inventory efficiently. **Fragrance Knowledge:** - Possess a deep understanding of fragrance families, notes (top, middle, base), and fragrance classification. - Ability to craft engaging fragrance stories that help customers establish an emotional connection with the products. - Stay updated on current trends, new products, and various fragrance forms such as eau de parfum, cologne, and body mists. **Technical/Computer Skills:** - Familiarity with POS systems, inventory management, and CRM software to streamline operations. - Proficiency in using perfumery software, particularly in specialized roles for custom fragrance creation. In addition to the above responsibilities and qualifications, this full-time, permanent position offers benefits such as cell phone reimbursement. The work location for this role is in person.,