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7 Job openings at Kraftwork Solar Pvt Ltd
Customer Success Manager (Kochi)

India

30 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

Company Description Kraftwork Solar is a leading provider of solar and renewable energy solutions in Kerala, India. With over 30 years of experience, we have served more than 20,000 customers across the country. Our comprehensive offerings include rooftop solar solutions, solar drying solutions, and solar water heating solutions for both residential and commercial customers. Role Description This is a full-time on-site role as a Customer Success Manager located in Kochi. You will be responsible for managing customer orders, communicating with customers, coordinating with various internal and external teams, understanding customer needs and guiding them towards the appropriate resolutions. Creating ‘delight’ for the customer during the project life cycle post Sales Be the customers first point of contact. You are their advocate and champion and work directly with our internal team to help improve the NPS of the company. You will help own the relationship with our customers: initial onboarding and assisting with adherence to project timelines. You will be responsible for proactively communicating the project current stages incl payment milestones, payment collection and project completion You will respond to customer queries in a timely and effective manner, via phone, email, or chat applications You will help with conflict resolution. Identify and resolve challenges encountered by our customers You will help with documenting processes and logging technical issues, as well as customer compliments and complaints. You will provide documentation support for projects, and coordinate with various internal teams - field staff, warehouse and logistics teams and technical teams for task completion Qualifications Qualifications: Graduate with 7+ years of experience in customer success. Expert knowledge in MS Office applications, Google Suite and CRM tools. Excellent communication - Malayalam Should be a problem solver and should be able to coordinate with multiple stakeholders and resolve conflicts with the customer Self-motivated, Go-getter, Ability to work in a fast paced environment This role needs very high Customer Empathy Benefits Competetive Base Salary Opportinuty to mentor a team Opportunity to fast track your career in the solar industry in a hyper growth company Location: Kochi We are also accepting applications for this profile from Customer Support Manager, Customer Support Executive, Customer Relationship Manager Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Paid sick time Paid time off Provident Fund Experience: industry: 7 years (Preferred) Customer relationship management: 3 years (Required) Language: Malayalam (Required) Work Location: In person

Customer Success Manager (Kochi)

Tripunithura, Kochi, Kerala

0 - 3 years

INR 0.2 - 0.3 Lacs P.A.

On-site

Full Time

Company Description Kraftwork Solar is a leading provider of solar and renewable energy solutions in Kerala, India. With over 30 years of experience, we have served more than 20,000 customers across the country. Our comprehensive offerings include rooftop solar solutions, solar drying solutions, and solar water heating solutions for both residential and commercial customers. Role Description This is a full-time on-site role as a Customer Success Manager located in Kochi. You will be responsible for managing customer orders, communicating with customers, coordinating with various internal and external teams, understanding customer needs and guiding them towards the appropriate resolutions. Creating ‘delight’ for the customer during the project life cycle post Sales Be the customers first point of contact. You are their advocate and champion and work directly with our internal team to help improve the NPS of the company. You will help own the relationship with our customers: initial onboarding and assisting with adherence to project timelines. You will be responsible for proactively communicating the project current stages incl payment milestones, payment collection and project completion You will respond to customer queries in a timely and effective manner, via phone, email, or chat applications You will help with conflict resolution. Identify and resolve challenges encountered by our customers You will help with documenting processes and logging technical issues, as well as customer compliments and complaints. You will provide documentation support for projects, and coordinate with various internal teams - field staff, warehouse and logistics teams and technical teams for task completion Qualifications Qualifications: Graduate with 7+ years of experience in customer success. Expert knowledge in MS Office applications, Google Suite and CRM tools. Excellent communication - Malayalam Should be a problem solver and should be able to coordinate with multiple stakeholders and resolve conflicts with the customer Self-motivated, Go-getter, Ability to work in a fast paced environment This role needs very high Customer Empathy Benefits Competetive Base Salary Opportinuty to mentor a team Opportunity to fast track your career in the solar industry in a hyper growth company Location: Kochi We are also accepting applications for this profile from Customer Support Manager, Customer Support Executive, Customer Relationship Manager Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Paid sick time Paid time off Provident Fund Experience: industry: 7 years (Preferred) Customer relationship management: 3 years (Required) Language: Malayalam (Required) Work Location: In person

Site Supervisor - Solar (Thrissur/Angamaly)

Thrissur, Kerala

30 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

Company Description Kraftwork Solar is a leading provider of solar and renewable energy solutions in Kerala, India. With over 30 years of experience, we have served more than 20,000 customers across the country. Our comprehensive offerings include rooftop solar solutions, solar drying solutions, and solar water heating solutions for both residential and commercial customers. Role Description Kraftwork is now looking for Site Supervisors in Kochi. This is a full-time on-site role. As a Site Supervisor, you will be responsible for ensuring end to end completion of residential/commercial PV projects. Site Surveys : Visit customer locations to survey the roof and house to determine feasibility & design of the PV system. Customer Success : Enable proper communication with customers to ensure that the customer is aware of the project status, next step, payment milestones etc. Handle all document collection & filing related to the project including KSEB / MNRE, Loan documents etc. Installation : Manage a team of installers and ensure proper allocation of resources for project installation, day to day tracking of project completion status and remove any bottlenecks that come up during installation Troubleshooting & Service : Handle post installation technical queries of the customer related to power production, maintenance and service. Reviews and referrals : Maintaining long-lasting relationships with customers through exceptional service, and tracking the referrals generated through the project teams. Qualifications Educational requirement: Diploma or Graduation in any discipline Prior experience in solar industry Excellent communication and consultative sales skills. Self-motivated, Go-getter Ability to work in a fast paced and demanding environment Preferred Qualifications: Degree or diploma holder in Mechanical or Electrical Engineering or a related field (renewable energy) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Diploma (Preferred) Experience: Solar work: 2 years (Preferred) Total Work: 4 years (Preferred) Work Location: In person

Area Sales Manager

thrissur, kerala

1 - 5 years

INR Not disclosed

On-site

Full Time

Kraftwork Solar, a prominent provider of solar and renewable energy solutions in Kerala, India, is seeking a dynamic and goal-oriented Sales Manager to join their team. With a rich history spanning over 30 years and having catered to more than 20,000 clients nationwide, Kraftwork offers an array of services including rooftop solar solutions, solar drying solutions, and solar water heating solutions for residential and commercial customers. As a Sales Manager at Kraftwork Solar, you will be instrumental in propelling sales growth for the company's EPC services focused on solar photovoltaic (PV) power plants. Your role will involve leveraging your technical expertise and sales acumen to identify prospective clients, craft project proposals, and successfully close deals. Your responsibilities will include generating and qualifying leads for solar EPC projects, particularly targeting Residential, MSME, and Apartment clients. Additionally, you will conduct site visits to evaluate project feasibility, understand client requirements, and propose suitable solar PV solutions. Presenting technical and commercial proposals, negotiating contracts, and maintaining client relationships will also be key aspects of your role. Qualifications for this position include a Diploma or Bachelor's degree in Electrical Engineering or a related field (renewable energy), a minimum of 2 years of experience in selling solar EPC services, and a proven track record of surpassing sales targets. A strong grasp of solar PV technology, EPC project lifecycles, and effective communication, presentation, and negotiation skills are essential. Proficiency in sales tools and software, such as CRM, is also desired. Preferred qualifications include familiarity with solar project financing options and an understanding of relevant permitting processes for solar installations. The role offers a competitive base salary, an attractive incentive package exceeding 100% of the base salary, travel allowance, and the opportunity to advance your career in the rapidly growing solar industry. This position is full-time and based in multiple locations across Kerala. Applicants with experience in the solar industry and field sales, proficiency in Malayalam, and a willingness to travel are encouraged to apply. The compensation package includes performance bonuses and quarterly bonuses, and the schedule is set for day shifts. In addition to the competitive benefits package, Kraftwork Solar provides cell phone reimbursement, commuter assistance, a flexible schedule, paid sick time, and paid time off. Join Kraftwork Solar in revolutionizing the renewable energy sector and make a significant impact in the field of sustainable energy solutions.,

Area Sales Manager (Mangalore, Kasargod)

Kasaragod, Kerala

0 - 3 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Company Description Kraftwork Solar is a leading provider of solar and renewable energy solutions in Kerala, India. With over 30 years of experience, we have served more than 20,000 customers across the country. Our comprehensive offerings include rooftop solar solutions, solar drying solutions, and solar water heating solutions for both residential and commercial customers. Kraftwork is looking for an energetic and results-oriented Sales Manager to join our team. You will play a pivotal role in driving sales growth for our EPC services for solar photovoltaic (PV) power plants. You will leverage your technical knowledge and strong sales acumen to identify new clients, develop project proposals, and close deals. Responsibilities : Generate and qualify leads for solar EPC projects, targeting Residential, MSME and Apartment clients . Conduct site visits to assess project feasibility, understand customer needs, and propose optimal solar PV solutions. Develop and present technical and commercial proposals, outlining project scope, timelines, costs, and financing options. Negotiate contracts with clients to secure profitable sales agreements. Ensure proposed solutions meet technical requirements and budget constraints. Maintain and build relationships with existing and potential clients to foster long-term partnerships. Location: Mangalore. cover Kasargod district in Kerala also. Qualifications: Diploma or Bachelor's degree in Electrical Engineering or a related field (renewable energy) Minimum of 5 years of Field sales experience Proven track record of exceeding sales targets. Excellent communication, presentation, and negotiation skills. Proficiency in sales tools and software (e.g., CRM) Preferred Qualifications: Solar / Renewable industry experience Good understanding of solar PV technology, EPC project lifecycles, and the competitive landscape. Working knowledge of solar project financing options. Understanding of relevant permitting processes for solar installations. Benefits: Competitive Base Salary Attractive Incentive Package (100%+ of base salary) Travel Allowance Opportunity to fast track your career in the hyper growth solar industry. We are also accepting applications for this profile from Sales Executive, Sales Manager, Business Development Manager, Field Sales Manager. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Paid sick time Paid time off Experience: solar industry: 1 year (Preferred) Field sales: 3 years (Required) Willingness to travel: 75% (Preferred) Work Location: In person

Area Sales Manager (Trivandrum)

Thiruvananthapuram

30 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

Company Description Kraftwork Solar is a leading provider of solar and renewable energy solutions. With over 30 years of experience, we have served more than 20,000 customers across the country. Our comprehensive offerings include rooftop solar solutions, solar drying solutions, and solar water heating solutions for both residential and commercial customers. Kraftwork is looking for an energetic and results-oriented Sales Manager to join our team. You will play a pivotal role in driving sales growth for our EPC services for solar photovoltaic (PV) power plants. You will leverage your technical knowledge and strong sales acumen to identify new clients, develop project proposals, and close deals. Responsibilities : Generate and qualify leads for solar EPC projects, targeting Residential, MSME and Apartment clients . Conduct site visits to assess project feasibility, understand customer needs, and propose optimal solar PV solutions. Develop and present technical and commercial proposals, outlining project scope, timelines, costs, and financing options. Negotiate contracts with clients to secure profitable sales agreements. Ensure proposed solutions meet technical requirements and budget constraints. Maintain and build relationships with existing and potential clients to foster long-term partnerships. Location: Coimbatore. Can cover Palakkad district in Kerala also Qualifications: Diploma or Bachelor's degree in Electrical Engineering or a related field (renewable energy). Minimum of 10 years of experience i n Field Sales. Proven track record of exceeding sales targets. Excellent communication, presentation, and negotiation skills. Proficiency in sales tools and software (e.g., CRM) Preferred Qualifications: Solar / Renewable industry experience Good understanding of solar PV technology and the competitive landscape Working knowledge of solar project financing options. Understanding of relevant permitting processes for solar installations. Benefits: Competitive Base Salary Attractive Incentive Package (100%+ of base salary) Travel Allowance Opportunity to fast track your career in the hyper growth solar industry. We are also accepting applications for this profile from Sales Executive, Sales Manager, Business Development Manager, Field Sales Manager. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Paid sick time Paid time off Experience: solar industry: 1 year (Preferred) Field sales: 8 years (Required) Willingness to travel: 75% (Preferred) Work Location: In person

Area Sales Manager (Trivandrum)

Thiruvananthapuram, Kerala

0 - 8 years

INR 0.2 - 0.3 Lacs P.A.

On-site

Full Time

Company Description Kraftwork Solar is a leading provider of solar and renewable energy solutions. With over 30 years of experience, we have served more than 20,000 customers across the country. Our comprehensive offerings include rooftop solar solutions, solar drying solutions, and solar water heating solutions for both residential and commercial customers. Kraftwork is looking for an energetic and results-oriented Sales Manager to join our team. You will play a pivotal role in driving sales growth for our EPC services for solar photovoltaic (PV) power plants. You will leverage your technical knowledge and strong sales acumen to identify new clients, develop project proposals, and close deals. Responsibilities : Generate and qualify leads for solar EPC projects, targeting Residential, MSME and Apartment clients . Conduct site visits to assess project feasibility, understand customer needs, and propose optimal solar PV solutions. Develop and present technical and commercial proposals, outlining project scope, timelines, costs, and financing options. Negotiate contracts with clients to secure profitable sales agreements. Ensure proposed solutions meet technical requirements and budget constraints. Maintain and build relationships with existing and potential clients to foster long-term partnerships. Location: Coimbatore. Can cover Palakkad district in Kerala also Qualifications: Diploma or Bachelor's degree in Electrical Engineering or a related field (renewable energy). Minimum of 10 years of experience i n Field Sales. Proven track record of exceeding sales targets. Excellent communication, presentation, and negotiation skills. Proficiency in sales tools and software (e.g., CRM) Preferred Qualifications: Solar / Renewable industry experience Good understanding of solar PV technology and the competitive landscape Working knowledge of solar project financing options. Understanding of relevant permitting processes for solar installations. Benefits: Competitive Base Salary Attractive Incentive Package (100%+ of base salary) Travel Allowance Opportunity to fast track your career in the hyper growth solar industry. We are also accepting applications for this profile from Sales Executive, Sales Manager, Business Development Manager, Field Sales Manager. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Paid sick time Paid time off Experience: solar industry: 1 year (Preferred) Field sales: 8 years (Required) Willingness to travel: 75% (Preferred) Work Location: In person

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