Company Description KORA® by Nilesh Mitesh, founded by the designer duo Nilesh and Mitesh under N.M. Fashion Designs Pvt. Ltd., has grown from a small retail store in Mumbai to a well-known brand with over 20+ stores. Since 2009, we have been renowned for our high-quality Sherwanis, Kurtas, Suits, and other garments that blend traditional crafts with contemporary haute couture. Our mission is to offer luxurious yet affordable traditional wear for men, bridging the gap between high-end celebrity designers and the unorganized fashion sector. We are dedicated to providing top-notch craftsmanship and personalized shopping experiences to make every special moment memorable. Role Description This is a full-time on-site role for an Ecommerce Marketing Manager based in Mumbai. The Ecommerce Marketing Manager will be responsible for developing and implementing marketing strategies for our online store, managing e-commerce sales, analyzing market trends, and overseeing project management tasks. Day-to-day responsibilities include collaborating with the sales team, recognizing new market opportunities, and ensuring that marketing initiatives align with business objectives. Roles and responsibilities 1. Strategy Development: Develop and implement the overall eCommerce strategy aligned with the company's goals and objectives. 2. Revenue Generation: Drive revenue growth through effective online sales strategies, marketing initiatives, and customer acquisition tactics. 3. Website Management: Oversee the design, functionality, and performance of the eCommerce website to ensure an optimal user experience and maximum conversion rates. 4. Product Management: Manage the online product catalog, including pricing, inventory management, and product listings optimization. 5. Digital Marketing: Develop and execute digital marketing campaigns, including SEO, SEM, email marketing, social media advertising, and affiliate marketing, to drive traffic and sales. 6. Customer Experience: Focus on enhancing the overall customer experience by optimizing the online shopping journey, providing excellent customer service, and implementing customer feedback mechanisms. 7. Analytics and Reporting: Monitor key performance indicators (KPIs) such as sales, conversion rates, traffic sources, and customer behavior, and use data analytics to identify trends, insights, and opportunities for improvement. 8. Technology Integration: Evaluate and implement eCommerce technologies, platforms, and tools to enhance operational efficiency, scalability, and innovation. 9. Team Leadership: Build and lead a high-performing eCommerce team, including professionals such as web developers, digital marketers, content creators, and customer service representatives. 10. Partnerships and Vendor Management: Identify and manage relationships with third-party vendors, partners, and service providers to support eCommerce operations, such as payment processors, shipping carriers, and technology vendors. 11. Compliance and Security: Ensure compliance with relevant regulations such as data protection laws (e.g., GDPR), and implement security measures to protect customer data and prevent fraud. 12. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies in eCommerce, and continuously innovate and optimize processes to stay competitive. 13. Budgeting and Financial Management: Develop and manage the eCommerce budget, allocate resources effectively, and track financial performance against targets. 14. Cross-functional Collaboration: Collaborate with other departments such as marketing, IT, finance, and supply chain to align eCommerce initiatives with broader organizational strategies and goals. 15. Risk Management: Identify potential risks and challenges related to eCommerce operations, such as cybersecurity threats, supply chain disruptions, or changes in market dynamics, and develop mitigation strategies. Working Days - 6 Days a Week Qualifications 10+ years of experience Strong Analytical Skills and Project Management abilities Experience in E-Commerce and Sales with Leadership experience in eCommerce role Expertise in developing and implementing Marketing Strategy Excellent communication and team collaboration skills Ability to work on-site in Mumbai Must have worked in an Ecommerce business planning section helping clients/product teams to leverage the opportunity Post Graduation degree in Marketing, Business, or related field Experience in the fashion industry is a plus Interested enthusiast please share your resume at hr@koranm.com or whatsapp your resume on 9833316132. Let's create growth journey together. #hiring #ecommerceManager #FashionEcommerce #OnlineRetail #DigitalCommerce #CareerOpportunity
Job Title: Manager – Training & Development (Fashion & Retail Industry) Location: Goregaon Reporting To: Head – Human Resources Position Overview: The Manager – Training & Development will design, implement, and evaluate impactful learning programs to enhance skills, knowledge, and performance across the organization. This role will focus on building capabilities in fashion retail operations, product knowledge, styling expertise, customer service excellence, and leadership readiness to drive business growth and uphold brand positioning. The position requires a creative, trend-aware approach to learning, with deep understanding of the fashion industry’s fast-changing styles, seasonal collections, and customer engagement strategies. Key Responsibilities 1. Training Needs Analysis (TNA) & Capability Mapping Partner with business leaders to identify skill gaps across retail, merchandising, design, manufacturing, supply chain, and corporate functions. Conduct structured TNA using surveys, interviews, observations, and performance data. Develop a Skills & Competency Matrix tailored to the fashion industry for role-based training design. 2. Training Design & Development Create role-specific training modules for: Store Teams: Customer engagement, styling tips, upselling, product care, VM guidelines. Design & Merchandising: Trend forecasting, seasonal collection planning, fabric/material knowledge. Production & Quality: Garment construction, quality control, compliance. Corporate Staff: Communication, project management, compliance awareness. Develop brand & product knowledge training for each seasonal launch, including look books and storytelling modules. Use blended learning methods: classroom sessions, on-the-job training, e-learning, simulations, and role plays. Design visually appealing, brand-aligned training aids. 3. Training Delivery Facilitate in-person and virtual sessions across multiple locations. Conduct Train-the-Trainer programs for store managers and supervisors. Host seasonal workshops for store teams to align with new trends and collection themes. 4. Talent Development & Career Growth Implement Individual Development Plans (IDPs) for high-potential talent. Launch leadership development pathways for retail supervisors, store managers, and emerging leaders. Provide one-on-one coaching and mentoring for career progression. 5. Learning Technology & Digital Training Maintain and update the Learning Management System (LMS) with schedules, content, and tracking tools. Develop bite-sized video learning and microlearning modules for quick, on-demand access. Incorporate gamification and interactive tools to enhance engagement. 6. Monitoring & Evaluation Track training participation, completion rates, and retention through post-training assessments. Apply the Kirkpatrick Model or similar framework to measure ROI. Submit quarterly reports to leadership highlighting training effectiveness and business impact. 7. Cross-Functional Collaboration Work with Marketing to align training with seasonal campaigns. Collaborate with VM & Retail Operations to ensure visual and operational standards are trained and maintained. Partner with HR Business Partners to integrate training into talent management strategies. Qualifications & Experience Education: Bachelor’s/Master’s in Fashion Management, Retail Management, HR, or related field. Experience: 5–8 years of L&D experience in fashion, apparel retail, or luxury retail. Proven expertise in retail fashion training and product knowledge programs . Strong facilitation, storytelling, and presentation skills. Understanding of fashion trends, customer behavior, and seasonal product cycles. Proficient in MS Office, e-learning tools, and training content creation software. Availability: 6-day work week, with willingness to travel across India as required. Key Competencies Creativity & innovation in training design. Excellent interpersonal and communication skills. Ability to thrive in a fast-paced, seasonal, trend-driven environment. Analytical thinking and data-driven decision-making. Passion for fashion, retail excellence, and brand growth.
1. Debtors Management Monitor and track accounts receivable on a daily, weekly, and monthly basis. Ensure timely follow-up with customers for outstanding payments as per agreed credit terms. Maintain and update debtor ageing reports; identify overdue accounts and escalate as necessary. Coordinate with the sales and operations teams to resolve disputes or billing discrepancies. 2. Credit Control Assist in setting and reviewing credit limits for customers in consultation with Head of Finance. Ensure adherence to the company’s credit policy to reduce bad debts and payment delays. Recommend blocking or unblocking of customer accounts based on payment history and risk assessment. 3. Reconciliation & Reporting Perform regular reconciliation of customer accounts and resolve variances. Prepare debtor status reports, DSO (Days Sales Outstanding) analysis, and collection forecasts. Maintain accurate and up-to-date customer ledger records in the ERP/accounting system.
Job Descriptions Allocate store merchandise based on sales results, store grading, seasonal plans, and strategy. Execute weekly and seasonal stock replenishment activities based on sales, forecasts, and inventory measurements. Oversee monitoring of product sell-through rates and IST or reorder initiations. Assess slow- and fast-moving stock and take corrective allocation actions. Collaborate with warehouse and supply chain teams to control delivery dates and stock-in-transit levels. Prepare cross-category, cross-store, and cross-style daily, weekly, and monthly sales and stock reports. Assess stock cover, stock turn, and performance by SKU/store to uncover areas of potential growth and risk. Support merchandising and buying decisions by providing relevant sell-through and trend analyses. Oversee product, inventory, and lifecycle management from launch, through markdowns, to clearance. Identify aging stock and dead stock and recommend strategies for liquidation. Participate in monthly stock-takes, reconciliations, and discrepancies resolving.
Job Descriptions Allocate store merchandise based on sales results, store grading, seasonal plans, and strategy. Execute weekly and seasonal stock replenishment activities based on sales, forecasts, and inventory measurements. Oversee monitoring of product sell-through rates and IST or reorder initiations. Assess slow- and fast-moving stock and take corrective allocation actions. Collaborate with warehouse and supply chain teams to control delivery dates and stock-in-transit levels. Prepare cross-category, cross-store, and cross-style daily, weekly, and monthly sales and stock reports. Assess stock cover, stock turn, and performance by SKU/store to uncover areas of potential growth and risk. Support merchandising and buying decisions by providing relevant sell-through and trend analyses. Oversee product, inventory, and lifecycle management from launch, through markdowns, to clearance. Identify aging stock and dead stock and recommend strategies for liquidation. Participate in monthly stock-takes, reconciliations, and discrepancies resolving.
Job Title: Manager – Training & Development (Fashion & Retail Industry) Location: Goregaon Reporting To: Head – Human Resources Position Overview: The Manager – Training & Development will design, implement, and evaluate impactful learning programs to enhance skills, knowledge, and performance across the organization. This role will focus on building capabilities in fashion retail operations, product knowledge, styling expertise, customer service excellence, and leadership readiness to drive business growth and uphold brand positioning. The position requires a creative, trend-aware approach to learning, with deep understanding of the fashion industry’s fast-changing styles, seasonal collections, and customer engagement strategies. Key Responsibilities 1. Training Needs Analysis (TNA) & Capability Mapping Partner with business leaders to identify skill gaps across retail, merchandising, design, manufacturing, supply chain, and corporate functions. Conduct structured TNA using surveys, interviews, observations, and performance data. Develop a Skills & Competency Matrix tailored to the fashion industry for role-based training design. 2. Training Design & Development Create role-specific training modules for: Store Teams: Customer engagement, styling tips, upselling, product care, VM guidelines. Design & Merchandising: Trend forecasting, seasonal collection planning, fabric/material knowledge. Production & Quality: Garment construction, quality control, compliance. Corporate Staff: Communication, project management, compliance awareness. Develop brand & product knowledge training for each seasonal launch, including look books and storytelling modules. Use blended learning methods: classroom sessions, on-the-job training, e-learning, simulations, and role plays. Design visually appealing, brand-aligned training aids. 3. Training Delivery Facilitate in-person and virtual sessions across multiple locations. Conduct Train-the-Trainer programs for store managers and supervisors. Host seasonal workshops for store teams to align with new trends and collection themes. 4. Talent Development & Career Growth Implement Individual Development Plans (IDPs) for high-potential talent. Launch leadership development pathways for retail supervisors, store managers, and emerging leaders. Provide one-on-one coaching and mentoring for career progression. 5. Learning Technology & Digital Training Maintain and update the Learning Management System (LMS) with schedules, content, and tracking tools. Develop bite-sized video learning and microlearning modules for quick, on-demand access. Incorporate gamification and interactive tools to enhance engagement. 6. Monitoring & Evaluation Track training participation, completion rates, and retention through post-training assessments. Apply the Kirkpatrick Model or similar framework to measure ROI. Submit quarterly reports to leadership highlighting training effectiveness and business impact. 7. Cross-Functional Collaboration Work with Marketing to align training with seasonal campaigns. Collaborate with VM & Retail Operations to ensure visual and operational standards are trained and maintained. Partner with HR Business Partners to integrate training into talent management strategies. Qualifications & Experience Education: Bachelor’s/Master’s in Fashion Management, Retail Management, HR, or related field. Experience: 5–8 years of L&D experience in fashion, apparel retail, or luxury retail. Proven expertise in retail fashion training and product knowledge programs . Strong facilitation, storytelling, and presentation skills. Understanding of fashion trends, customer behavior, and seasonal product cycles. Proficient in MS Office, e-learning tools, and training content creation software. Availability: 6-day work week, with willingness to travel across India as required. Key Competencies Creativity & innovation in training design. Excellent interpersonal and communication skills. Ability to thrive in a fast-paced, seasonal, trend-driven environment. Analytical thinking and data-driven decision-making. Passion for fashion, retail excellence, and brand growth.
Company Description: KORA by N M Fashion Designs Pvt Ltd is India’s leading luxury fashion brand specializing in bespoke Indo-Western and traditional Indian attire for men and boys. The brand offers an extensive collection of meticulously crafted garments for weddings, festive occasions, and other cultural events. Kora combines traditional Indian designs with modern Western influences, creating unique and elegant pieces that cater to diverse style preferences. The brand emphasizes outstanding craftsmanship, luxurious fabrics, and intricate embroidery to ensure that each piece stands out. Kora's collections are tailored to provide a regal and sophisticated look, making it a go-to destination for those seeking fashionable and refined ethnic wear. Roles and Responsibilities: • Develop and execute comprehensive marketing strategies that align with the company's objectives and goals, driving brand growth and awareness. • Oversee all aspects of marketing including branding, advertising, digital marketing, content creation, PR, and social media strategy. • Lead the creation and management of marketing campaigns to support product launches, store openings, and other key company events. • Manage relationships with external agencies for digital marketing, creative content, and media planning. • Identify new opportunities to reach new markets, enhance brand visibility, and drive traffic to retail stores and the company’s e-commerce platforms. • Conduct market research and analyze consumer behaviour, competitors, and industry trends to adjust marketing strategies and increase market share. • Lead the development and execution of creative marketing concepts to ensure brand consistency across all channels, including print, digital, and social media platforms. • Drive the digital marketing agenda by managing SEO/SEM, PPC, email marketing, and social media advertising to increase online engagement and sales. • Manage the marketing budget, track spending, and optimize the allocation of resources across channels and campaigns for maximum ROI. • Coordinate with the product design, sales, and retail teams to ensure cohesive marketing strategies are executed across all business functions. • Lead internal communications to ensure alignment between departments and the marketing team. • Monitor performance metrics and KPIs, analyzing the effectiveness of marketing campaigns and implementing data-driven changes. • Develop and maintain relationships with media outlets, influencers, and industry stakeholders to enhance brand reputation. • Oversee customer engagement initiatives, including loyalty programs and customer retention strategies. Requirements: • Proven experience in marketing leadership roles, preferably within the retail, fashion, or luxury goods sectors. • Strong understanding of brand management and experience in building and scaling premium or luxury brands. • Expertise in digital marketing strategies, including SEO, SEM, social media, email marketing, and content marketing. • Excellent leadership, communication, and organizational skills. • Analytical mindset with the ability to interpret data and translate it into actionable insights. • Experience managing budgets and delivering ROI through strategic marketing initiatives. • Proficient in working with external agencies and managing partnerships. • Ability to lead creative teams and work collaboratively with design, product, and sales teams. • A visionary with a proactive approach to identifying marketing opportunities and risks. • Bachelor's or Master's degree in Marketing, Business, or a related field. • Exp: 10+ years in marketing, with at least 5 years in a senior role. Working Days - 6 Days a Week Qualifications Master's degree in Marketing, Business, or a related field Strong understanding of fashion trends, consumer behavior, and retail marketing. Excellent creative, analytical, and strategic thinking abilities. Proficiency in brand campaigns, visual merchandising, influencer/celebrity tie-ups, and customer engagement strategies. Ability to collaborate with design, merchandising, retail operations, and digital teams. Proven experience in fashion/apparel retail (men’s, women’s, or lifestyle segment). Preferred: MBA or Postgraduate Diploma in Marketing, Brand Management, or Retail Management (from a reputed institute). Experience in bridge-to-luxury or premium fashion retail brands. Exposure to omnichannel branding (retail + digital) Interested enthusiast please share your resume at hr@koranm.com or whatsapp your resume on 9833316132. Let's create growth journey together. #BrandManager #RetailBrandManager #FashionBrandManager #MarketingJobs #RetailMarketing #BrandingJobs #ApparelJobs #JobOpening #WeAreHiring #BridgeToLuxury
Job Description Junior CRM Executive Position: Junior CRM Executive Department: Customer Service / Store Operations Location: Santacruz Role Overview The Junior CRM Executive will be responsible for welcoming customers at the store, collecting basic customer information, supporting CRM data entry, and assisting with customer follow-ups. This is an entry-level role focused on customer service, coordination, and store support. Key Responsibilities 1. Customer Greeting & Store Welcome Greet customers warmly as they enter the store Provide basic assistance and guide them to the relevant section Collect customer details 2. CRM Data Entry & Maintenance Enter customer details into the CRM sheet/software Ensure basic accuracy in phone numbers, name spelling, etc. Update daily walk-in and lead sheets 3. Customer Follow-Ups Make simple follow-up calls Check on pending queries or appointments Share customer feedback with the senior CRM team 4. Appointment Support Assist in managing customer appointments Remind customers of their appointment time if required Coordinate with store staff to ensure smooth flow of walk-ins 5. Lead & Walk-In Tracking Record leads from store walk-ins Ensure no customer is missed during peak hours Support senior CRM team in basic lead follow-up 6. Customer Experience Support Maintain a polite, friendly, and helpful attitude Provide water/assistance to customers if needed Ensure the front area and waiting zone remain tidy