Location : Rajkot Number of vacancies : 2 Experience : 1+ years of Experience in Technical Support, ideally in a SaaS or IT environment. Key Responsibilities Provide expert-level support via phone, email, chat, and helpdesk platforms. Troubleshoot software, networking, and integration issues, using diagnostic tools and root cause analysis. Create and maintain technical documentation and troubleshooting guides. Stay updated on product features, cloud technologies, and industry trends. Strong Communication skill in English & Hindi. Required Qualifications Bachelor's/ Master's degree in Management and IT Field (e.g., BBA/ MBA/ BCA/MCA/ Computer Science/ IT). Strong understanding and Proficiency in using support ticketing systems. Basic Knowledge of MS Office: Word, Excel, PowerPoint.

Location : Rajkot Number of vacancies : 2 Experience : 2+ years of Experience in IT industries. Key Responsibilities Contacting new leads on call/ email/ WhatsApp etc. Build and Maintain consistent contact with existing clients. Manage sales pipeline. Executing online software demo. Converting leads to customers with required negotiation. Required Qualifications Bachelor's or Master's degree in relevant field. CRM and B2B Sales Experience preferred. Strong communication and negotiation skills.