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Mohali
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Position: - Engineer/Senior Engineer- Installation Experience:- 8 years experience Location: - Mohali Qualification: Min. BE/B.Tech. in Electronics, Electrical or Mechanical Or Any Diploma We expect you to have: • Experience in Elevator & Escalator in Installation. • Deep knowledge of elevator product, component, installation, and business challenges Strong technical knowledge of Elevator and Escalator products and required code regulations • Strong organizing, analytical and problem-solving skills • Drive for results and persistence with can do attitude • Fluent communication skills in English, other languages are an asset Responsibilities & Key activities: Site Supervision Process: • Accountable for the delivery of the installation project. • Accountable for Site Safety. • Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material). • Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables). • Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson. • Prepares the overall installation program and resource planning. • Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers. • Responsible for site preparations and follow-up of site readiness. • Accountable for use of correct KONE installation methods throughout the installation. • Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets. • Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors. • Responsible for maintaining project documentation. • Updates information to company management systems (eg S-plan milestone updates). • Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received. • Accountable for final testing of the equipment and handover to maintenance. Customer and Sub-contractor Relationship management: • Accountable for customer satisfaction and quality of installation. • Accountable for Sub-contractor quality and Safety performance. • Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project. • Aims at achieving allocated sales targets and add-on sales and variations during installations. • Develops and maintains a cordial and professional relationship with the sub-contractors. People management / Leadership : • Accountable for people (site operatives) development and wellbeing and managing the performance of the team and individuals. • Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team. • Identifies field operative training needs and manages training plans.
Chennai
INR 3.3 - 5.67888 Lacs P.A.
On-site
Part Time
Analyses technical requirements and identifies possible solutions Selects the optimal product/solution that meet the customer needs Clarifies with relevant stakeholders in case of unclear requirements and decides the solution Designs the solutions and/or components to meet customer specific requirements Creates drawings, engineering structures or other relevant outputs for the solution Understands basic cost levels of different components and solutions and utilizes cost knowledge in his/her work Takes all design relevant aspects into account when making engineering designs, like: o Safety, codes, and standards o Installability o Maintainability o Manufacturability o Sustainability Self-checks outputs of his/her own work. Participates in checking of colleagues’ work outputs. Reports his/her work progress on a timely basis Communicates deviations from the given customer specification and passes outputs of his/her work to relevant parties on time General responsibilities As a member of an engineering team, shares his/her knowledge and skills with colleagues May act as a local or global trainer May contribute to development projects for tools and processes May support R&D and other stakeholders in Change Request/Product Development process, and similar tasks At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Hyderābād
INR 5.145 - 9.16813 Lacs P.A.
On-site
Part Time
Customer relationship management Proactively develops and creates customer relationships in his/her area of responsibility In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio Creates interest and demonstrates value of KONE digital offering to influencers and customers Develops and grows KONE’s position in his/her customer base or market area Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solves complaints with the rest of KONE team Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM Sell Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets Finds customer needs and designs solution to meet them Is accountable for setting optimal market pricing for each solution Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information Ensures the importance of site readiness communicated to customer and included in the contract Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety Is accountable for the project until Order Booking Ensures correct project categorization at Decision to start tendering by Gate approver Supports the finance function in money collection Driving execution of her / his individual sales plan including proactive / consultative sales customer visits Responsible for gathering relevant information about market and competitors from the field Responsible for timely and accurate reporting Documents full information of opportunities, tasks and visits, including won and lost reasons Responsible for correct opportunity data in CRM At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Gurugram
INR 8.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Position- Senior Engineer/Assistant Manager-Installation Experience:- 8 years' experience Location: - Gurgaon Qualification: Min. BE/B.Tech. in Electronics, Electrical or Mechanical Or Any Diploma We expect you to have: • Experience in Elevator & Escalator in Installation. • Deep knowledge of elevator product, component, installation, and business challenges Strong technical knowledge of Elevator and Escalator products and required code regulations • Strong organizing, analytical and problem-solving skills • Drive for results and persistence with can do attitude • Fluent communication skills in English, other languages are an asset Responsibilities & Key activities: Site Supervision Process: • Accountable for the delivery of the installation project. • Accountable for Site Safety. • Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material). • Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables). • Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson. • Prepares the overall installation program and resource planning. • Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers. • Responsible for site preparations and follow-up of site readiness. • Accountable for use of correct KONE installation methods throughout the installation. • Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets. • Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors. • Responsible for maintaining project documentation. • Updates information to company management systems (eg S-plan milestone updates). • Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received. • Accountable for final testing of the equipment and handover to maintenance. Customer and Sub-contractor Relationship management: • Accountable for customer satisfaction and quality of installation. • Accountable for Sub-contractor quality and Safety performance. • Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project. • Aims at achieving allocated sales targets and add-on sales and variations during installations. • Develops and maintains a cordial and professional relationship with the sub-contractors. People management / Leadership : • Accountable for people (site operatives) development and wellbeing and managing the performance of the team and individuals. • Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team. • Identifies field operative training needs and manages training plans.
Hyderabad, India
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Accountable for the delivery of the installation project - Accountable for Site Safety Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minimization of travel) Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables) Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson Prepares the overall installation program and resource planning Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers Responsible for site preparations and follow-up of site readiness Accountable for use of correct KONE installation methods throughout the installation Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors Responsible for maintaining project documentation Updates information to company management systems (eg S-plan milestone updates) Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received. Accountable for final testing of the equipment and handover to maintenance
Patna Rural
INR Not disclosed
On-site
Part Time
KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. What will you be doing ? Customer Relationship Management Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude. Accountable for equipment safety and performance Accountable for managing the site environment during service operations Accountable for identifying site risk, and communicate them to his supervisor Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them Service Operations Accountable for the end-users and the site safety Accountable for the safe working environment Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes Responsible for effectively planning his workload, in conjunction with the service supervisor Accountable for raising sales lead to his supervisor Accountable for very precise and timely back reporting of the work done according to the process Responsible for submitting time sheets based on the execution Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor. Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor Leadership / People Management Responsible for regular update of his supervisor on all relevant information Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training May be required to give training/coaching to persons nominated by the supervisor What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Hyderābād
INR Not disclosed
On-site
Part Time
Site supervision: Accountable for safety, quality, and productivity during installation and handovers, and for raising and actioning corrective actions to any detected non-conformities. Responsible for the use of correct KONE installation methods and tools by the installation team, and for proper risk assessment for parts of installation where KONE method is not feasible. Responsible for proactive site preparations, site readiness, customer deliverables to KONE, site visits and audits, including resolution of non-conformities with customer (supported by Project Manager as needed) Responsible for verifying the site execution plan and field cost management as part of the pre-delivery review, assuming site execution responsibility, and thereafter installation activities and handovers. Responsible for maintaining realistic MS 3c (material delivery to site) throughout the S-plan, and for confirming of S-plan milestones 3 – 5z. Active support to Project Manager and Project Admin for the verification of payment status according to S-plan concept and contract terms Responsible for planning and organizing installation activities, site storage and logistics, and needed resources and tools. Requests materials to site (MS 3x), confirms arrival of KONE materials to site (MS 3c), receives other materials and services at the site, and performs Goods Receipt. Performs handover to installation team (KONE and subcontractors), clarifying the scope of work, completion date and other necessary customer milestone dates, as well as target installation hours for own KONE fitters. Organizes continuous huddles with the installation team to empower them and proactively prevent interruptions, ensure smooth, continual flow of work on site, with a focus on efficiency and waste reduction. Achieves targets for variation sales and change orders during installation, ensures costs attributable to others are claimed and collected. Verifies quality of installation and ensures installation the scope of work is completed. Is accountable for final testing of the equipment and for closing any raised items (tester, customer, third party inspector, as is applicable). Completes a successful handover to maintenance. Responsible for quality claims / feedbacks, time sheet approvals, installation documentation, reporting of installation progress, status, cost accumulation, and risks, and managing schedule and other changes. Responsible for the management of environmental aspects of the installation (waste and hazardous material handling). Customer Relationship management: Acts as the primary contact for the customer regarding site management, proactively communicating and using related tools. Ensures customer satisfaction with proactive and timely communication, professional installation process, as well as safety and quality of installation. People leadership and subcontractor relations: Responsible for verifying that installers, testers and other contractors on site are trained, certified, competent, and capable of performing each installation task. Accountable for site operatives’ safety, motivation and wellbeing. Responsible for identifying Installation operative training needs and communicating these to respective line managers, HR, installation subcontracting companies and procurement. Responsible for managing and developing the performance of the team and individuals. Responsible for developing and maintaining a proactive and professional relationship with subcontractors’ installation team and ensures they meet their commitments. Continual improvement: Responsible to follow and continually improve standard ways of working according to LEAN principles. Motivates and empowers the installation team to identify waste and make improvements, with a focus on teamwork and collaboration. Supports and coaches the installation team to improve their standard ways of working. Continually identifies and shares opportunities, root causes and improvement ideas with the team and other collaborators, applying lean tools (Go & See, retrospectives, improvement sessions). Promotes success stories of team improvements, recognizing and rewarding efforts to drive continuous improvement. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Gurugram
INR 12.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Position:- Assistant Manager-Customer Solution Engineer Location- Gurgaon Experience:- 8+ years Note:- Candidates should have Elevators/ Escalators Sales experience, who understand the Technicality of Elevators/ Escalators. Purpose: As a CSE, you will provide technical solutions & Support for New Building Solutions. You will take ownership of successful tendering and knowledge transfer on the dedicated geographic area. For FL sales you will act as a primary point of contact for technical support and resources beyond. You will work closely with FL Sales. You will manage the tendering process ensuring required value engineering and optimized pricing are delivered promptly and quickly. You will be reading the customer specification together with the FL sales, translating it into the core specification, clarifying building interfaces (mechanical and electrical), identifying and coordinating engineering tasks with E&S nominated contact to deliver the full tender package to FL including e.g. layout, visual drawings, optimized sourcing & pricing. You will need to be the center of excellence in technical solutions. We expect you to have: Minimum 8 year of experience in Elevator & Escalator field. Deep knowledge of elevator products, components, installation, business challenges and sales environment. Strong technical knowledge of Elevator and Escalator products and required code regulations. Strong organizing, analytical and problem-solving skills. Knowledge in MS office ( excel & PPT) is required. Drive for results and persistence with a can-do attitude. Collaborative approach and cross-cultural communication skills. Strong customer focus and leadership skills. Fluent communication skills in English. Other languages are an asset. Responsibilities & Key activities: Work closely with customer specifications are understood (and challenged, if needed) and the right products are offered. Study customer Tender Documents and prepare Import offering . Understanding the traffic challenges in buildings and being able to optimize our solutions to overcome said challenges. Help Sales in arranging the technical documents for the tender submission. Ensure that the proposed solution fulfils the codes, regulations and safety requirements. Shall take responsible for the correctness of order in line with the offer to the customer. Coordinate with SL team to get correct drawings. Coordinate with SL for GAD, Order during post-order management. Coordinate with PM & FL sales during GAD Submission and Order to SL. Responsible for Releasing Manufacturing instruction (NRP) to SL as per process. Coordinate for documentation at the time of shipment with SL. Booking Order in SAP as per process. Keeping track of Order and Deliverables during post-order management. Follow-up with SL for the Deliverables like Drawings, Samples and Materials. Coordination with Logistics team for material deliveries.
Vijayawada
INR 0.5 - 3.0 Lacs P.A.
Work from Office
Full Time
We are looking for a motivated and results-driven Engineer / Senior Engineer Sales to drive business growth through technical sales. The role involves engaging with clients, understanding their requirements, and offering tailored solutions to maximize sales and customer satisfaction. Key Responsibilities: Identify and develop new business opportunities to achieve sales targets. Build and maintain strong relationships with existing and potential customers. Conduct technical presentations and product demonstrations to showcase solutions. Understand client requirements and provide customized solutions to meet their needs. Collaborate with internal teams, including engineering and operations, to ensure seamless execution of projects. Prepare and negotiate quotations, proposals, and contracts. Monitor market trends, competitor activities, and industry developments to identify growth opportunities. Ensure timely follow-ups and closure of sales leads. Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM tools. Provide feedback to the product and engineering teams for continuous improvement.
Chennai, Tamil Nadu
None Not disclosed
On-site
Full Time
Did you know KONE moves over one billion people every day? In 2023, we had annual net sales of EUR 10 billion. We employ over 50,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a Process Agent for KBS Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for sourcing of materials related activities. Job Title – Process Agent What will you be doing? Create, process, and track purchase orders (POs) in line with internal policies. Process and monitor purchase requisitions (PRs) and convert them into purchase orders (POs) within agreed service level agreements (SLAs). Process confirmations from suppliers in ERP system Generate reports and assist in data analysis Support internal stakeholders with procurement-related queries and requirements. Support the Goods Receipt (GR) and Invoice Receipt (IR) process to ensure 3-way matching and timely payment. Support continuous improvement initiatives in procurement workflows and tools. Ensure all procurement activities comply with relevant regulations, policies, and ethical standards. Identify areas for improvement in the procurement process and implement best practices. Are you the one? Proficiency in Procurement Software: Familiarity with SAP procurement platforms and tools. Knowledge of Procurement Processes: Understanding of the procurement lifecycle and relevant regulations. MS Office Proficiency: Especially Excel for data analysis and reporting. Data Entry & Management: Accuracy in handling large volumes of procurement data. Bachelor's Degree or Equivalent Experience: Preferred, with experience in supply chain management or procurement a plus. Ability to Work Independently and as Part of a Team: Ability to work autonomously while collaborating effectively with others. Strong Organizational and Time Management Skills: Ability to manage multiple tasks and meet deadlines. Excellent Communication and Interpersonal Skills: Ability to effectively communicate with internal teams, suppliers, and clients. WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Coimbatore, Bengaluru
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Need candidates who are interested in supporting for Installation of Elevators. Ready to work at heights Location - Coimbatore Experience - Freshers Available to join as soon as possible Interested candidates can share your resume to mussaret.banu@kone.com
Chennai, Tamil Nadu
None Not disclosed
On-site
Full Time
Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope. Ensure the data input is correctly completed Execute the requester data entry or modification received from the Front Officer and upon approval from the Process Manager. Contact the unit front officer for information when required. Execution of process documentation Registration and processing of Incoming & Outgoing documents on time Daily reconciliation and corrective actions, if needed. Contact Local Front officer for additional documentation Log issues and discuss with or escalate to team leader Deliver input for proper reporting Support process improvements and harmonization activities Participation in team meetings, process analysis and improvement actions. Make sure process KPI’s are met with high quality standards Takes responsibility on complex processing activities Checking the documents against company business rules Communicate & follow-up with local supervisors in cases of problems via an email-like workflow tool Act as a super user on process and / or application level within the team Perform other tasks as allocated by team leaders, managers relating to reporting and other SSC processes. Make sure Reporting KPI’s are met with high quality standards May initiate process improvements and harmonization activities At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Navi Mumbai, Ahmedabad, Mumbai (All Areas)
INR 10.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Purpose:- The NEB Salespersons role is to proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONEs order book and profitability. Responsibilities and key activities: Customer relationship management • Proactively develops and creates customer relationships in his/her area of responsibility • In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customers needs and creating value throughout the lifecycle taking into account whole KONE product portfolio • Creates interest and demonstrates value of KONE digital offering to influencers and customers • Develops and grows KONEs position in his/her customer base or market area • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) • Ensures customer satisfaction and solves complaints with the rest of KONE team • Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM. Sell • Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets • Finds customer needs and designs solution to meet them • Is accountable for setting optimal market pricing for each solution • Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy • Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information • Ensures the importance of site readiness communicated to customer and included in the contract • Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety • Is accountable for the project until Order Booking • Ensures correct project categorization at Decision to start tendering by Gate approver • Supports the finance function in money collection • Driving execution of her / his individual sales plan including proactive / consultative sales customer visits • Responsible for gathering relevant information about market and competitors from the field • Responsible for timely and accurate reporting • Documents full information of opportunities, tasks and visits, including won and lost reasons • Responsible for correct opportunity data in CRM.
Shiliguri
INR 3.15 - 6.0 Lacs P.A.
On-site
Part Time
Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title – Assistant Manager / Senior Engineer - Service What will you be doing ? Customer Relationship Management Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude. Accountable for equipment safety and performance Accountable for managing the site environment during service operations Accountable for identifying site risk, and communicate them to his supervisor Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them Service Operations Accountable for the end-users and the site safety Accountable for the safe working environment Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes Responsible for effectively planning his workload, in conjunction with the service supervisor Accountable for raising sales lead to his supervisor Accountable for very precise and timely back reporting of the work done according to the process Responsible for submitting time sheets based on the execution Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor. Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor Leadership / People Management Responsible for regular update of his supervisor on all relevant information Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training May be required to give training/coaching to persons nominated by the supervisor What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Hyderābād
INR 3.4 - 5.8 Lacs P.A.
On-site
Part Time
Job Title – Senior Engineer - Customer Solutions (Central) A CSE Engineer, Product provides technical expertise on the optimal KONE product for the customer. He/she understands how customer needs are translated into product-specific requirements. He/she takes part in non-standard solutions, tendering with expertise on KONE products like escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment. After taking an order, he/she remains accountable for product engineering. Are you the one? Bachelor’s Degree in Mechanical, Electrical or Mechatronics. Sound experience in a relevant role in Elevator industry or same role in any engineering industry. Deep knowledge on escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment Understanding of different building types and customer segments Excellent skills in understanding and translating customer needs (requirements) into the KONE product offering Understanding of new construction and building modernisation processes in the industry and at KONE Knowledge of KONE product-related norms and standards Good knowledge of environmental and sustainability requirements and norms Good CAD and BIM skills Basic knowledge of competitors’ products VB-specific competencies: conducting site surveys, modernisation/installation methods Good understanding of how a product’s total costing is built up Good understanding of local norms and regulations Understanding of KONE quality management What will you be doing ? Collaboration with Sales Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard and modernisation cases Selects the correct product platform on which to make the offer Product planning – Costing Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed Responsible for correct product costings in non-standard cases, both for corporate and local materials Product planning – Specs Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed) Creates product specifications for corporate materials and local materials Performs initial and revised non-standard energy calculations Performs simple traffic analyses When accountable for the overall engineering of the project: Accountable for technical site surveys Accountable for the technical content of the order between MS 0b and MS 2z Product Planning – Availability and lead times Coordinates product lead times from Supply Line and local sourcing Product Planning – Installability Ensures that the proposed product can be installed Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations Product Planning – Maintainability Ensures that the planned proposed product fulfils the customer’s product lifecycle needs Identifies possible deviations to standard maintenance methods and ensures that resolutions are found Product Planning – Compliance Ensures that the proposed product fulfils local codes, regulations and safety requirements Ensures alignment with environmental regulations Ensures that the planned product complies with KONE’s Engineering Policy Key tasks in the KONE Customer process Provides content for pre-tender and pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts) Executes activities for holistic product planning Key tasks in the KONE Delivery process Accountable for creation of layouts Analyses change requirements, and makes proposals on new product design Provides needed details to the CSE Specialist on ordering materials and completing the documentation process Provides product-related information to the Project Manager, Installation Supervisor and Maintenance Supervisor CSE Product Engineer’s role in the KONE SEB process Shares knowledge with maintenance as needed General responsibilities Participates in product and new service release information-sharing sessions Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs Offers input to the product offering management about customisation, standardisation and interface requirements for the portfolio Contributes to the Customer Solutions Engineering virtual and local network Contributes and utilises the Customer Solutions Engineering case library Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI) Defines local technical content in sales configuration tools Is the primary front line technical contact person for Supply Line Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example transportation routes, special shafts and building automation systems Performance measures Customer satisfaction (sales transactional survey after orders are booked) Spec setter: Portion of KONE customer specs (%, based on CRM data) Error-free deliveries – % of deliveries without engineering issues based on select Quality Feedback Cause Codes P2mid-calculation and P2P accuracy Full chain tender response time (FL-SL-KTI) Time from order booking to the customer’s approval of the final drawings Time from the customer approving the final drawings to the order (MS 2) Milestone 2 completed on time (according to the plan) Reduction in the amount of quality feedback and CAT 2 feedback issues What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Sriperumbudur
INR 2.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Managing administrative procedures, coordinating with other departments, overseeing facility maintenance, and ensuring smooth operations within the factory
Chennai
INR 3.712 - 4.90996 Lacs P.A.
On-site
Part Time
Job Title: Engineer - Maintenance (Electrical / Mechatronics) Location: India Supply Unit, Chennai Job Summary: We are looking for a skilled and proactive Maintenance Engineer to oversee the maintenance and availability of Facilities like Material handling equipments, HVAC, IBMS, Audio Video system, CCTV, Access control system, Visitor Management system and etc. within our industrial facility. The ideal candidate will be responsible for minimizing downtime, optimizing performance, and ensuring compliance with safety and operational standards. Are you the One ? Bachelor’s Degree in Electrical Engineering / Mechatronics 3 to 5 years of experience in industrial maintenance, preferably from a manufacturing industry / IT complex Ability to read technical drawings, schematics, and manuals. Strong commitment to safety, quality, and continuous improvement. Knowledge in adhering to statutory compliances related with industry standards Knowledge in ISO standards (e.g., OSHAS, ISO 9001, ISO 14001). What will you be doing ? Effective implementation of preventive and corrective maintenance actions aiming to upkeep the equipment availability Daily routine to monitor the operational parameters in critical equipments such as MHE, HVAC, IBMS and Other Facilities. Capable to trouble shoot and attend the failures with minimum downtime Coordination with all stake holders in facilitating meeting / Special events related with KONE Internal / Global requirement. Coordination with OEM, supplier and other service contractor to ensure on time planned service of equipments Manage spare parts inventory, maintenance records, and work orders using CMMS tool. Support continuous improvement initiatives and equipment upgrades to enhance efficiency and reliability. Ensure compliance with health, safety, and environmental regulations. Supervise and coordinate activities of maintenance technicians and service subcontractors. Assist in the planning and execution of plant shutdowns and equipment installations. Prepare technical reports, maintenance KPIs, and documentation. What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Chennai
INR 3.15 - 5.67888 Lacs P.A.
On-site
Part Time
Job Title: Engineer / Senior Engineer - Maintenance Location: India Supply Unit, Chennai Are you the One ? Bachelor’s Degree in Electrical, Electronics, or Mechatronics Engineering. Minimum 4 years of experience in the maintenance department, preferably in a manufacturing or paint plant environment. Strong knowledge of electrical and electronic systems. High level experience in Paint Shop – Powder Coating and Automatic conveyorized plant Excellent analytical and troubleshooting skills. Key Skills & Experience Hands-on Rich experience in Automatic paint plant operations and maintenance, including powder booth systems. Proficient in Siemens, Mitsubishi, Delta, and Omron PLC and HMI programming. Capable of designing, developing, implementing, and maintaining PLC programs to enhance equipment reliability, efficiency, and safety. Practical experience with VFD programming and troubleshooting (Siemens, Omron, Mitsubishi drives). Working knowledge and hands-on experience with Fanuc and Yaskawa robot programming, operations, and maintenance. Experience in modifying PLC programs for equipment and process improvements. Experienced in handling hydraulic and pneumatic systems, with the ability to read and interpret hydraulic, pneumatic, and electrical circuit diagrams. What will you be doing ? Maintain key performance indicators (KPIs) such as Availability, MTTR (Mean Time to Repair), and MTBF (Mean Time Between Failures). Align departmental goals, operations, and expenses with divisional strategies. Manage maintenance spare parts and plan for critical spare availability. Prepare preventive maintenance schedules and checklists, plan for equipment overhauls and adhere to PM schedules. Oversee and control breakdown maintenance activities across all machines, equipment, and utilities. Ensure service equipment is operated and maintained in line with OEM guidelines and industry best practices. Ensure compliance with industry regulations and OSHA safety standards. Assist in annual maintenance budget planning, forecasting, and cost analysis. Conduct root cause analysis for equipment failures and implement corrective actions. Promote a culture of safety, reliability, and continuous improvement. Monitor, analyze, and report maintenance performance metrics. What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Shiliguri
INR Not disclosed
On-site
Part Time
Job Title – Senior Engineer - Installation What will you be doing ? Site Supervision Process: Accountable for the delivery of the installation project Accountable for Site Safety Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minimization of travel) Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables) Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson Prepares the overall installation program and resource planning Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers Responsible for site preparations and follow-up of site readiness Accountable for use of correct KONE installation methods throughout the installation Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors Responsible for maintaining project documentation Updates information to company management systems (eg S-plan milestone updates) Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received. Accountable for final testing of the equipment and handover to maintenance Customer and Sub-contractor Relationship management: Accountable for customer satisfaction and quality of installation Accountable for Sub-contractor quality and Safety performance Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project Aims at achieving allocated sales targets and add-on sales and variations during installations Develops and maintains a cordial and professional relationship with the sub-contractors People management / Leadership: Accountable for people (site operatives) development and wellbeing, and managing the performance of the team and individuals. Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team Identifies field operative training needs and manages training plans What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Chennai
INR Not disclosed
On-site
Part Time
Analyses technical requirements and identifies possible solutions Selects the optimal product/solution that meet the customer needs Clarifies with relevant stakeholders in case of unclear requirements and decides the solution Designs the solutions and/or components to meet customer specific requirements Creates drawings, engineering structures or other relevant outputs for the solution Understands basic cost levels of different components and solutions and utilizes cost knowledge in his/her work Takes all design relevant aspects into account when making engineering designs, like: o Safety, codes, and standards o Installability o Maintainability o Manufacturability o Sustainability Self-checks outputs of his/her own work. Participates in checking of colleagues’ work outputs. Reports his/her work progress on a timely basis Communicates deviations from the given customer specification and passes outputs of his/her work to relevant parties on time General responsibilities As a member of an engineering team, shares his/her knowledge and skills with colleagues May act as a local or global trainer May contribute to development projects for tools and processes May support R&D and other stakeholders in Change Request/Product Development process, and similar tasks At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
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Company Reviews
Suresh Kumar
3 weeks ago
Good service and product excellent.
Vikram Verma
a year ago
Good service provide by Kone team Ludhiana thanks
DES RAJ
a year ago
good services provides by kone team at ludhiana. thanks
Satgur Singh
a year ago
Good service provide by kone team ludhiana
SALUJA INSTYLE MOM & ME
a year ago
Kone team provide excellent service in ludhiana team
krishna kant tiwari
a year ago
Escalator & elevator(Kone) team is very corporative. Specially in breakdown time. Guys shows responsibility and full cooperation. …
Nikhil Sharma
a year ago
Mr Pradeep Bhatt is full of enthusiasm and professionalism with zeal to provide best of his services to his clients . I have personally felt that, He ...
Rohit Jindal
a year ago
Site Name .Amit lal Grover and joginder lal Grover Address.Sco 161 R Model Town Ludhiana 141001 Customer Name .Rohit Jindal …
SARABJIT SINGH
a year ago
Good service on time Low maintenance product by kone elevators. By Noor collection, Jalandhar
inderjit singh
a year ago
Good service provided bye Kone Team Ludhiana our experience is amazing.. Thank You …
Rahul Sharma
a year ago
Good service provided by Pradeep Bhatt and kone team Regards ram Kumar Jalandhar
Jatinder Singh
a year ago
Excellent service provided by kone jalandhar team.
gagandeep singh
a year ago
Good service provide by kone team ludhiana Infinite tower
Mintu singh
a year ago
Good service 👍 provided by kone jalandhar team and mostly regular service provider …
succha singh Guleria
a year ago
Good job done by the kone team Mr Deepak Jaggi and Amit Kumar. Both guys are wonderful.
MANMOHAN SINGH
a year ago
Excellent service provided by kone Team. Regards Sacred Heart School Ludhiana
Parmjeet Singh
a year ago
Good service provide by Kone team
Prabhjot Singh
2 years ago
Good service provided by KONE TEAM. Regards Prabjot singh
kulwinder kumar
a year ago
Excellent Service Provided by Kone Team. Regards Omaxe Novelty Amritsar
HotelSilver Stone
a year ago
GOOD SERVICE PROVDED BY KONE TEAM I LUDHIAND SERVICE BY PANKAJ KUMAR GED NO 64117315
Harsh kumar
a year ago
Excellent service by kone team. Regards Sunny Tower Moga
Balbirfyjvnkbbpvhhpl Singh
a year ago
Excellent performance Given By kone team praveen kumar Regards Omaxe Plaza...
pradeep jamwal
a year ago
Good service provided by kone jalandhar team. Hotel Imperia suites
Daljit kamboj
a year ago
Excellent service and breakdown provided by kone Team (Escalator and Elevator Team)
Akshay Bhuria
2 years ago
Very good service by pardeep bhatt
Parminder Singh
2 years ago
Good Service kone teams Keep it up...
sandeep singh
a year ago
Excellent service provided by Kone Team..
Karan Aggarwal
a year ago
Nice service and good lift Very quick response to any problems
HOTEL 99 SQUARE “HOTEL 99 SQUARE, KHANNA”
a year ago
Very good lift and services team is excellent. Good job Kone.
Harsh deep
a year ago
Excellent service provide by KONE team
Anil Devaser
a year ago
Good service provide by Kone team
Shyam Kumra
a year ago
Excellent service by kone
Baljeet Singh
2 years ago
Good service provided by KONE Team Jalandhar
MANMOHAN SINGH
2 years ago
kone teams service is v good.
hotel abode
a year ago
Good service provided by KONE Team in Amritsar
kuljit singh
a year ago
Lack of communication between sales and technical staff..
Anil Sharma
a year ago
Good service by kone
Aashna Saggar
a year ago
Good service provided by kone team in Ludhiana.
ROBIN BANSAL
a year ago
Good service provide by Kone team
Himanshu Aggarwal
a year ago
Great experience from Millennium Jalandhar
RANJEET THAKUR
2 years ago
Genuine product & after sale services.
Anup Rwtt
7 years ago
Nyc place nd very nice staaff..
K - BOX Motion Pictures
a year ago
Good service provided by Ludhiana team
deepak jaggi
2 years ago
Excellent company for Elevator and Escalator
Paramjit Singh
a year ago
Good service,
Sandeep Kashyap
7 years ago
Best company in the world
Ravinder Pawar
7 years ago
Very nice
OVEL HOTEL
a year ago
Good service provided by kone Team in Ludhiana
navita kapur
a year ago
Good service provide by Kone team Ludhiana
Bablu mehmi
a year ago
Excellent
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