Key Account Manager / Senior Key Account Manager

3 - 7 years

Chennai All india

Posted:8 months ago

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Job Description

As a Premium Merchant Engagement Executive at Paytm, you will be responsible for engaging with premium merchants, tracking portfolios, communicating with merchants, and ensuring services are delivered efficiently in the assigned areas. Your role will involve meeting sales targets for various payment solutions like QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products. You will focus on product penetration, revenue growth, and promoting the brand in the marketplace. Your responsibilities also include addressing merchants' grievances, planning and executing day-to-day activities with the team, gathering feedback from the market, and ensuring customer satisfaction to drive sales conversions and retention. We are looking for self-starters who can take ownership, navigate ambiguity, and articulate complex solutions to novice customers. Candidates with fintech or related field experience will be given priority. Sales and negotiation skills, honesty, trustworthiness, interest in financial products and markets, and understanding of local geography are essential qualities we seek in potential candidates. Graduation or post-graduation is preferred for this role. Joining Paytm offers you a collaborative and output-driven work environment that promotes cohesiveness across businesses through technology. You will have the opportunity to increase cross-sell opportunities, receive 360 feedback from your peer teams, and earn respect through your support of their goals. If you are the right fit, Paytm believes in creating wealth for you by leveraging the vast user base and data ecosystem to democratize credit for deserving consumers and merchants. This presents an opportunity to be part of India's largest digital lending story. In summary, your role as a Premium Merchant Engagement Executive at Paytm will involve: - Engaging with premium merchants, tracking portfolios, and ensuring efficient service delivery - Meeting sales targets for various payment solutions - Promoting the brand in the marketplace and ensuring product penetration - Addressing merchants' grievances and ensuring customer satisfaction for higher sales conversions and retention - Planning and executing day-to-day activities with the team and gathering feedback from the market - Articulating complex solutions to novice customers and prioritizing fintech or related field experience - Demonstrating honesty, trustworthiness, good sales and negotiation skills, interest in financial products and markets, and understanding of local geography If you are ready to take on these responsibilities and contribute to Paytm's mission of serving half a billion Indians and bringing them into the mainstream economy, we welcome you to join our team. As a Premium Merchant Engagement Executive at Paytm, you will be responsible for engaging with premium merchants, tracking portfolios, communicating with merchants, and ensuring services are delivered efficiently in the assigned areas. Your role will involve meeting sales targets for various payment solutions like QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products. You will focus on product penetration, revenue growth, and promoting the brand in the marketplace. Your responsibilities also include addressing merchants' grievances, planning and executing day-to-day activities with the team, gathering feedback from the market, and ensuring customer satisfaction to drive sales conversions and retention. We are looking for self-starters who can take ownership, navigate ambiguity, and articulate complex solutions to novice customers. Candidates with fintech or related field experience will be given priority. Sales and negotiation skills, honesty, trustworthiness, interest in financial products and markets, and understanding of local geography are essential qualities we seek in potential candidates. Graduation or post-graduation is preferred for this role. Joining Paytm offers you a collaborative and output-driven work environment that promotes cohesiveness across businesses through technology. You will have the opportunity to increase cross-sell opportunities, receive 360 feedback from your peer teams, and earn respect through your support of their goals. If you are the right fit, Paytm believes in creating wealth for you by leveraging the vast user base and data ecosystem to democratize credit for deserving consumers and merchants. This presents an opportunity to be part of India's largest digital lending story. In summary, your role as a Premium Merchant Engagement Executive at Paytm will involve: - Engaging with premium merchants, tracking portfolios, and ensuring efficient service delivery - Meeting sales targets for various payment solutions - Promoting the brand in the marketplace and ensuring product penetration - Addressing merchants' grievances and ensuring customer satisfaction for higher sales conversions and retention - Planni

Skills Required

sales payment solutions insurance financial products customer satisfaction retention fintech qr codes edccard swipe machines point of sales software sales conversions sales negotiation financial products markets

Work Mode

On-site

Job Type

Full Time

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