Job
Description
We at IMRIEL (An Allata Company) are looking for a System & Network Administrator to assist in managing and maintaining our IT infrastructure. The ideal candidate will have a basic understanding of networking, system administration, and IT support . This role involves monitoring system performance, troubleshooting network issues, ensuring security compliance, and providing end-user support. Experience : 3 to 6 years. Location : Vadodara What you'll be doing: Assisting in installing, configuring, and maintaining servers, workstations, and operating systems ( Windows/macOS ). Monitoring system performance and troubleshooting hardware/software issues. Supporting LAN, WAN, VPNs, and Wi-Fi configurations . Providing technical support for employees regarding hardware, software, and network issues. Assisting with security compliance, firewall management, and endpoint protection . Performing basic system backups, updates, and patch management . Documenting IT procedures, asset inventories, and troubleshooting steps. Collaborating with senior IT administrators and network engineers for process improvements. What you need: Basic Skills: Bachelor's degree in Computer Science, Information Technology, or a related field . Certifications (Preferred but not mandatory): CCNA, MCSA, CompTIA Network+, CompTIA Security+.[TP1] Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls). Familiarity with operating systems (Windows, macOS) and troubleshooting. Basic knowledge of Active Directory, Office 365, and cloud services . Hands-on experience with hardware support (laptops, desktops, servers, printers, routers, switches) . Ability to diagnose and resolve technical issues in a timely manner . Responsibilities: Assist in user account management and system access controls. Monitor and troubleshoot server and workstation performance . Perform regular updates, patching, and backup management . Support the team in network configuration, troubleshooting, and security . Assist in setting up and maintaining VPNs, LAN/WAN connections, and firewall rules . Provide helpdesk support and resolve employee technical issues . Ensure smooth hardware and software deployment . Ensure adherence to IT security policies and best practices . Support antivirus management and security monitoring . Maintain accurate records of IT assets, incidents, and resolutions . Create internal knowledge base articles for self-help resources. Good to know: Certifications such as CCNA, MCSA, CompTIA Network+, or CompTIA Security+. Knowledge of cloud platforms (AWS, Azure, Google Cloud). Experience using IT service management (ITSM) tools (e.g., Jira, ServiceNow, Freshservice). Must Haves: Bachelors degree in computer science, IT, or a related field . Ability to troubleshoot and resolve issues efficiently . Strong foundation in IT networking, system administration, and cybersecurity principles . Proactive and detail-oriented mindset with the ability to multitask.
