Junior System Administrator

Job Title: Junior System Administrator

Location:

Role Overview

Junior System Administrator

Key Responsibilities

System & Infrastructure Support

• Assist in the administration and maintenance of Windows and/or Linux servers
• Monitor system performance, availability, and backup processes
• Support virtualization platforms (e.g., VM ware, Hyper-V)
• Assist with cloud services administration (e.g., Microsoft 365, Azure, AWS, as applicable)

User & Access Management

• Create, modify, and deactivate user accounts (Active Directory, Azure AD)
• Manage permissions, group policies, and access controls
• Provide Level 1–2 technical support to end users

Network & Security Support

• Assist in maintaining network components (LAN/WAN, VPN, firewalls, switches)
• Support endpoint security, patching, and antivirus solutions
• Follow IT security policies and assist in identifying potential risks
• Regular monitoring of SOC alerts

IT Operations & Documentation

• Respond to incidents and service requests via ticketing systems
• Document system configurations, procedures, and troubleshooting steps
• Assist with hardware and software installations and upgrades
• Support audits, compliance activities, and disaster recovery processes

Required Qualifications & Skills

Education & Experience

• Bachelor’s degree or diploma in IT, Computer Science, or a related field
• 0–2 years of experience in IT support or system administration
• Internship or hands-on lab experience is a plus

Technical Skills

• Basic knowledge of Windows Server, Active Directory, and networking concepts
• Familiarity with Microsoft 365 and endpoint management tools
• Understanding of IT fundamentals: DNS, DHCP, TCP/IP
• Exposure to scripting (Power Shell, Bash) is an advantage

Soft Skills

• Strong problem-solving and analytical skills
• Willingness to learn and take initiative
• Good communication and documentation skills
• Ability to work effectively in a team environment