Junior QA

Ndimensionz Solutions

1 - 2 years

2 - 5 Lacs

kochi

Posted:None| Platform:

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Skills Required

qa training product training automation testing manager quality assurance troubleshooting jira user acceptance testing testing technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Quality Assurance (QA) Testing

Perform manual and automated testing (functional, regression, integration) to identify bugs and ensure software reliability.
Document and track defects using tools like JIRA.
Collaborate with developers to reproduce, prioritize, and resolve issues.
Validate fixes and sign off on releases.

2. Product Training Implementation

Conduct client training sessions (live/webinars/docs) to onboard users onto the software.
Create and maintain training materials (videos, guides, FAQs) for end-users and internal teams.
Assist clients during UAT (User Acceptance Testing) and address product queries.

3. Documentation

Develop and update technical documentation, including: User manuals, Release notes, Best practices troubleshooting docs, Ensure all materials are clear, concise, and aligned with product updates.

4. Communication Collaboration

Act as a liaison between clients, QA, and development teams to relay feedback and requirements.
Provide timely updates to stakeholders on testing progress, risks, and resolutions.
Host knowledge-sharing sessions for internal teams (Support, Sales, Dev).
Communication: Excellent verbal/written skills, ability to explain tech concepts simply or experience in client-facing roles.

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