You are a strategic thinker passionate about driving solutions . You have found the right team. As a Client Service Associate in our Commercial Card | Cardholder Service team, you will have the opportunity to make a real difference every day for our customers, your community, and yourself. You will be actively seeking to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. You will have the chance to develop and lead a team of specialists, resolve employee and escalated customer problems and inquiries, and promote risk and control initiatives. We value a positive attitude, the ability to adjust quickly to change, and a commitment to delivering a great customer experience, even in challenging situations. Job Responsibilities Manage performance effectively to ensure team success. Select and retain top talent to build a strong team. Identify and implement strategies to support inclusion and diversity. Resolve employee and escalated customer problems and inquiries efficiently. Operate with urgency to meet deadlines and ensure customer satisfaction. Communicate effectively both verbally and in writing to convey information clearly. Influence internal and external business partners to achieve desired outcomes. Delegate tasks appropriately and resolve conflicts to maintain team harmony. Prioritize diverse workloads and apply analytical skills to solve complex problems. Required qualifications, capabilities and skills Abide by all applicable regulatory and departmental practices and procedures. You must possess 5+ years of experience Must hold at least a bachelors degree Drive risk and control initiatives to ensure compliance and mitigate potential issues. Demonstrate experience with multiple browsers, tabs, window navigation, and instant messenger tools. Exhibit fluency in Windows Operating Systems and Microsoft Office tools. Seek opportunities to take initiative and adjust quickly to change with a positive attitude. Take responsibility for results and deliver a great customer experience. Handle challenging situations by offering customers alternative solutions and enhanced products. Work schedule is as per business working requirements.

You are a strategic thinker passionate about driving solutions in External Reporting . You have found the right team. As an External Reporting Associate in our Finance team, you will define, refine, and deliver set goals for our firm. You will collaborate across the firm to provide comprehensive analysis and oversight of our reporting processes. In your role as a Firmwide Regulatory Reporting Analysis (FRRA) - Data Controllers Reporting (DCR) - Associate, you will work with teams on production processing and reporting activities, focusing on U. S. Regulatory Reports like FR Y-9C, Call Report, and CCAR. The FRRA team, part of Corporate Finance, is responsible for executing the Firm s regulatory reporting requirements to U. S. regulators, ensuring accuracy and consistency in reporting and capital stress testing submissions. We are the DCR team within FRRA, a diverse global organization committed to data completeness and accuracy across 25+ jurisdictions. Our mission involves data sourcing, validations, adjustment processing, and reconciliations to support our financial reporting platform. Job Responsibilities Manage BAU activities, including data sourcing, data validation and completeness, adjustments processing, and performing reconciliations. Execute overall operating model and procedures for functional areas in the reporting space. Manage client relations, communications, and presentations. Support business users of the FRI application with user queries and issue resolutions. Identify and execute process improvements to the existing operating model, tools, and procedures. Interact with Controllers, Report owners, and RFT (Risk Finance Technology) partners. Act as an interface with Control partners, ensuring compliance with risk and controls policies. Escalate issues as needed to the appropriate team(s) and management. Partner with projects team through the full project life cycles. Lead programs and initiatives for reporting automation and operating model optimization. Required Qualifications, Skills, and Capabilities Bachelor s degree in Accounting, Finance, or a related discipline 3+ years of financial services or related experience Strong oral and written communication with the ability to effectively partner with managers and stakeholders at all levels Strong working knowledge of MS office applications (MS Excel, MS Word, MS PowerPoint), specifically with reconciliations, summarizing and formatting data Experience using data management visualization tools in a reporting setting AWS Databricks, Alteryx, SQL, Tableau, Visio Client business focused; able to work collaboratively and build strong partnerships with clients and colleagues at all levels Aptitude and desire to learn quickly, be flexible, and think strategically Strong process and project management skills Preferred Qualifications, Skills, and Capabilities Familiarity with US Regulatory reporting (E. g. Y9C, Call, CCAR etc. ), controllership functions, banking brokerage products, and US GAAP accounting principles Control mindset and exposure to establishing or enhancing existing controls Strong verbal and written communication skill with the ability to present information at varying levels of detail depending on the audience Enthusiastic, self-motivated, effective under pressure and strong work ethic and keen attention to detail and accuracy

Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As an Experience Design Senior Associate within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chases IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. Job responsibilities Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the teams strategic thinking Required qualifications, capabilities, and skills 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools (e. g. , Figma, Sketch, or Adobe Creative Suite) Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences Preferred qualifications, capabilities, and skills Portfolio examples required

As a Software Engineer III at JPMorgan Chase within the Consumer Community Banking Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience in Java, AWS, Terraforms Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e. g. , cloud, artificial intelligence, machine learning, mobile, etc. ) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading financial institutions. As a Manager of Software Engineering at JPMorgan Chase within Consumer and Community Banking Connected Commerce Lending Innovation Team, you lead one scrum teams and manage day-to-day development and implementation activities by identifying and escalating issues and ensuring your team s work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Takes hands-on approach in application development with team members Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team s work in accordance with compliance standards, service level agreements, and business requirements Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience Hands-on experience in writing code in Java, Spring, AWS, Messaging Experience leading technology projects Experience managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies, Application Resiliency, and Security In-depth knowledge of the financial services industry and their IT systems Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level with Java/Spring, focusing on clean, efficient code and best practices for scalability. Skilled in resolving code issues and proficient in Git for managing repositories and team collaboration. Work with cross-functional teams to meet business needs and maintained detailed documentation for knowledge sharing.

You are a strategic thinker passionate about driving solutions in External Reporting . You have found the right team. As an External Reporting Analyst in our Finance team, you will spend each day defining, refining, and delivering set goals for our firm. Our external reporting function is responsible for overseeing the financial statements and external reporting. We ensure a robust control environment, apply USGAAP/IFRS in compliance with corporate and regulatory requirements, and understand the uses and reporting of financial statements. Job Responsibilities Apply up-to-date product, industry, and market knowledge in specialty areas of reporting. Consolidate, review, and analyze financial data for accuracy and completeness, performing period-over-period variance analytics. Coordinate data collection and business results with various lines of business, Regulatory Controllers, and SEC reporting teams. Assist in thoroughly assessing issues, outcomes, and resolutions. Communicate financial information clearly to the lines of business and flag potential issues. Participate in the production, review, and filing of monthly, quarterly, semi-annual, and annual reports for various regulatory agencies. Adhere to proof and control procedures to ensure accurate reconciliation between regulatory filings, SEC filings, and other published financial reports. Follow various control procedures and edit checks to ensure the integrity of reported financial results. Ensure accurate and complete data submission to the Regulators. Interpret and define regulatory and/or SEC requirements and coordinate internal and external policies. Establish and manage relationships with the line of business and external regulatory agency constituents through ongoing partnership and dialogue. Engage in continuous improvement efforts around data quality review and external reporting improvement projects. Required qualifications, capabilities, and skills 1+ years in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting Experience in Product Control, Financial Control or knowledge of SEC reporting/Reg Reporting Project management experience/skills Strong skills in time management, problem solving, written and oral communication Team player, with ability to work effectively across diverse functions, locations and businesses Strong analytical skills Preferred qualifications, capabilities, and skills Bachelors degree in Accounting or Finance preferred Proficient in MS Excel and Business Intelligent Solutions like Alteryx, Tableau or Python Prior experience with US regulatory filings (TIC/FFIEC009/FR2510)

J. P. Morgan Worldwide Securities Services (WSS) is a leading securities servicing provider, aiding institutional investors, alternative asset managers, and others in optimizing efficiency, mitigating risk, and enhancing revenue. As a division of JPMorgan Chase Bank, WSS utilizes the firms global scale, advanced technology, and deep industry knowledge to service investments globally. Our Compliance Reporting Services, a market leader in post-trade compliance reporting, enables clients to efficiently manage investment rule violations, reducing risk and demonstrating best practices. Serving over 200 clients and managing approximately $2 trillion in assets, our diverse clientele includes corporate and public pensions, investment managers, and central banks. Job Summary As a Global Operations Specialist within J. P. Morgans Worldwide Securities Services, you will have the opportunity to optimize efficiency, mitigate risk, and enhance revenue for our clients. You will be responsible for ensuring the setup of rules aligns with Client Investment Agreements, interpreting regulatory changes, and providing innovative solutions to client requirements. We value your strong analytical, organizational, and problem-solving skills, and look forward to your contributions to our team Job Responsibilities Focus on client needs and requirements. Ensure rules align with Client Investment Agreements. Interpret regulatory changes and update rules accordingly. Act as a change agent and provide technical expertise for compliance projects. Provide end-to-end analysis of rule functionality and identify breaches. Offer innovative solutions and optimize the rule library. Understand client nuances and deliver optimal solutions. Maintain and tailor fund rules to meet client needs. Scope and maintain client requirements within the system. Investigate and resolve investment guideline breaches. Stay updated on industry practices, product development, and regulations. Required qualifications, capabilities and skills Develop logical rules for automatic application to financial instruments Maintain and test these rules to ensure accuracy and efficiency Possess a degree in Finance, Mathematics, Economics, Computer Sciences, or Business Demonstrate strong knowledge of financial instruments Exhibit coding or report writing experience with logic-based database systems Show excellent understanding of financial markets and instruments Have knowledge of compliance reporting products Communicate effectively with excellent written and verbal skills

Working in Regulatory Compliance Surveillance Application Support means youll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. Youll work collaboratively in teams on a wide range of projects based on your primary area of focus While learning to fix application and data issues as they arise, youll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, youll have the opportunity to develop professionally and to grow your career in any direction you choose. This role requires a wide variety of strengths and capabilities, including Must have a bachelor s or master s degree in engineering, computer science or information systems. Minimum 5 years of experience doing application development and/or production support in finance domain. Technically hands-on working with Linux, scripting (Shell, Python and/or Perl) and database systems (Oracle SQL/PLSQL). Basic knowledge of application development. Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed. Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software. Few years of programming experience in any modern language would be a great plus. Exposure to AWS Cloud and Kafka would be plus. Quick thinker, problem solver (even under pressure) and a fast learner under constantly changing environment. Ability to automate and build tools for improved productivity, or eagerness to learn it Job responsibilities Engage in the management of incidents, problems, and changes to support full stack technology systems, applications, and infrastructure. Your role will involve identifying, analyzing, and resolving issues to ensure optimal performance and reliability across all technological components. Utilize APM tools such as GENEOS, Dynatrace, Grafana, Datadog, and Splunk to oversee daily batch processes and promptly address any issues that arise Provide comprehensive application service delivery to support successful business operations, focusing on regulatory reporting requirements Implement and execute policies and procedures designed to maintain operational stability and ensure system availability Vigilantly monitor production environments for anomalies, resolve data quality issues in regulatory reporting, and enhance the use of standard observability tools while adhering to SLA requirements. Escalate and communicate issues and solutions effectively to both business and technology stakeholders, actively participating in stability and governance meetings. Drive initiatives for automation and reduce manual workload (TOIL) to optimize processes and improve efficiency.

Are you ready to elevate your career in software engineeringJoin our dynamic team as a Python Developer, where your expertise will drive cutting-edge solutions and contribute to impactful projects. We offer unparalleled opportunities for career growth and a collaborative environment where you can thrive and make a significant impact. As a Lead Software Engineer at JPMorgan Chase within the Technology and Engineering division, you will execute software solutions, design, and development, collaborating with cross-functional teams to deploy machine learning services. You will be responsible for producing architecture and design artifacts for complex applications, ensuring design constraints are met. Your role will involve contributing to the engineering community and influencing the use of leading-edge technologies. Job Responsibilities Execute software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches. Create secure and high-quality production code, maintaining algorithms that run synchronously with systems. Produce architecture and design artifacts for complex applications, ensuring design constraints are met. Collaborate with cross-functional teams, including Data Science partners, to design and deploy machine learning services. Contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices. Influence peers and project decision-makers to consider leading-edge technologies. Add to the team culture of diversity, equity, inclusion, and respect. Required Qualifications, Capabilities, and Skills Formal training or certification on Software Engineering concepts and 5+ years applied experience. Experience in building complex software systems in both private and public cloud environments (AWS). Hands-on practical experience delivering system design, application development, testing, and operational stability. Advanced Python Programming Skills including Pandas, Numpy. Proficiency with AIM algorithms. Advanced knowledge of software applications and technical processes in technical disciplines (e. g. , cloud, AI, ML). Ability to tackle design and functionality problems independently with little oversight. Preferred Qualifications, Capabilities, and Skills Advanced skills in additional programming languages (Java). Familiarity with building services and consuming data via GraphQL, REST, or gRPC and SQL Experience in building and deploying machine learning models, with knowledge of the ML Lifecycle; expertise in MLOps and AIOps is an advantage. Working knowledge of security best practices and compliance standards for machine learning systems.

Introductory Marketing Language Join JP Morgans Financial Reporting Team, where we deliver comprehensive services to institutional asset managers. Our team is responsible for producing and delivering Financial Statements of Accounts and related accounting information. This role offers the opportunity to engage in the production of both statutory and regulatory reports. Job Summary As a Fund Servicing Specialist IV within the Corporate and Investment Bank - Financial and Regulatory Reporting - Global Fund Services, you will review primary financial statements in accordance with accounting and regulatory disclosure requirements. You will analyze client accounting records and escalate potential issues. You will interact with stakeholders to address accounting or financial reporting-related queries. Job Responsibilities Review primary financial statements Analyze client accounting records Resolve team queries Liaise with partner sites Interact with stakeholders Recognize opportunities to improve processes Ensure Risk and Control checks Manage team s Objective setting Work with local and global management Ensure adherence to Standard Operating Procedures Encourage team efficiency Required Qualifications, Capabilities, and Skills Understand financial and regulatory reporting requirements Know financial instruments and accounting treatment Lead in tough situations Keep team morale high Deliver quality client service Communicate effectively Be result and target oriented Preferred Qualifications, Capabilities, and Skills Experience with IFRS / US GAAP Knowledge of Mutual funds/Hedge Fund/Capital Market Postgraduate/CA/CPA in Finance/Accounting Understand fund administration and valuation Be flexible during peak reporting times Learn new strategic and tactical tools Have an open mindset to unlearn/learn

You are a strategic thinker passionate about driving solutions in Finance. You have found the right team. As a Financial Analysis professional in our Corporate Investment Banking, you will spend each day defining, refining and delivering set goals for our firm Your team will be Sales PA Infrastructure team , which is responsible for managing core reference data, overseeing various data collection tools and driving standardized reporting initiatives. The team drives strategies to enhance the integration of core data across various platforms and drive our tools to state of the art technologies. The Infrastructure team acts in a broad array of roles that include business analysis, project management, report writing, database development, database management, system administration and end user training. Creative aspects of these responsibilities include creation of innovative solutions to management information, data analysis and reporting. The team is currently working a developing a data analysis platform built around Alteryx and a comprehensive data library which will drive the automation of numerous data intensive, repetitive and mundane tasks. Tools like Tableau, Alteryx, Qlikview Qliksense are also relied on to provide enhanced visualization and self-service reporting. You will act as a business liaison and subject matter expert responsible for the ongoing development and administration of various reporting initiatives and platforms (i. e. XIB Business Objects, WCP Cognos, Alteryx, Tableau) and various business tools (i. e. SCRIBE, Clover, iODS ( Team Workflow, Tagging, etc. ). You will require a strong understanding of the end to end business needs, alignment to tools and corresponding technical capabilities. Job Responsibilities Serve as the subject matter expert for the Alteryx COE Integration Scheduling process. Oversee the design, development, and delivery of standard reports, automation workflows, and dashboard tools. Ensure system management, administration, and testing. Manage reference data, user support, communications, training, and inquiry management. Create innovative solutions to meet management reporting needs. Interact with technical teams to enhance and troubleshoot system issues and inefficiencies. Coordinate the collection of system requirements for the consolidated reporting initiative. Assist in QA UA testing. Develop and manage proof of concept tools (Tableau, Alteryx, etc. ) to drive requirements for strategic solutions. Support the heritage toolset and assume responsibilities for user support and data management. Enhance the efficiency and consistency of the reporting environment. Improve ad-hoc reporting capabilities for a broad user community. Build commonly used formulas and variables into the reporting universe. Organize, clearly label, and assign meaningful descriptions to reporting elements. Design supporting databases efficiently to maximize performance. Collaborate with broader sales support and business management teams to design effective solutions for management reporting needs. Required qualifications, capabilities, and skills Bachelor s Degree Required with minimum 4 years of experience in reporting, automation and/or dashboard development Required technical skills Tableau and Alteryx, Pitchpro+, SAP Business objects, Cognos Innovative, self-motivated and solutions oriented. Extensive working knowledge of system management practices Ability to be flexible, follow tight deadlines, organize and prioritize work and multi-task in a fast paced environment. Highly motivated, able to thrive, comfortable with frequently changing priorities and think clearly under pressure and tight deadlines. Ability to work with all levels of employees and have a strong presence enabling effective influencing, interaction, and communication with senior management. Proven ability to work independently with minimal guidance. Excellent written and oral communication skills; and demonstrated ability to interact with technical, non-technical, and business members of the organization Preferred qualifications, capabilities, and skills Additional Technical skills are a plus Superior skills in SQL, Python, or other scripting language Qlik Sense Subject matter knowledge of finance and business management functions and/or banking technologies/infrastructure a plus

Introductory Marketing Language Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Associate II within JPMorgan Chase, you will be directly responsible for the day to day operations supporting APAC Operations. Key responsibilities for this role include electronic and manual payments processing, ecommerce payments, Import invoice processing, FX payments, query and escalation management. You will be responsible for understanding the key metrics and risk components and manage the team to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Through strong partnership with Business, Operations and Technology counterparts, youll work on various KPI and KRI deliverables. Job Responsibilities Manage overall management and oversight of APAC processes (Cross border remittance, FX payments, Invoice payments, etc. ) handled by GCC. Managing overall KPIs and KRIs of the processes. Be responsible for team performance, training, and feedback. Exhibit full knowledge and thorough understanding of payments lifecycle payments processing. Keep abreast of new technologies and applications, and their implications for assigned area. Recognize and drive regional improvement opportunities arising from local/global situations. Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally. Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across the assigned branches. Execute regional projects across the branches in Asia. Ensure all projects are delivered with high quality, on scope, on time, and on budget. Ensure sufficient internal controls and procedures to minimize risk, driving the risks and controls agenda. Required Qualifications, Skills and Capabilities Masters Degree (e. g. CA, ICWA, and MBA) with 10 years of post qualification experience or Graduate with Minimum Has at least 10 years Cash Operations/Product experience with a Bank/GCC. Working knowledge of various aspects of International Payment Processing Operations. Working/Expert Knowledge of SWIFTS international payment conventions practices is a must. Strong Interpersonal skills to be able to communicate internally externally and at all levels. Excellent written oral communication skills in English. Proven leadership and people management skills. Proven ability to build strong business relationships within the site and across the business. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Ability to use creative problem solving techniques to solve business issues. Preferred Qualifications, Skills and Capabilities Candidates with exposure to APAC market would be preferred.

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Financial Planning Analysis Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be driving business management, financial analysis, vendor management, strategy governance and internal communications for this organization. Business Management teams manage headcount governance, budgeting and forecasting, spend governances, locations strategy and executive reporting for India based teams across Bengaluru, Mumbai and Hyderabad Job Responsibilities Manage program initiatives for strategic projects, including location strategy, spend governance, analytics, forecasting, and budgeting. Collaborate closely with support teams such as the CIO office, Real Estate, and Recruitment to promote key strategies. Oversee headcount location planning, track hiring against targets, and manage headcount reporting. Optimize seat utilization and allocations for all India locations to ensure efficient resource use. Generate and publish monthly business review reports for business leaders. Manage communication and relationships between interconnected stakeholders. Publish workforce, operational, and other business metrics reports, and automate report generation. Create business metrics dashboards and continually enhance analytics and data presentations for fast and accurate decision-making. Consolidate agendas and facilitate leadership meetings, including cascading minutes and next steps to the leadership team. Facilitate All Hands agendas, orchestrate off-sites, skip-levels, and other senior engagements. Analyze data to provide consumable insights to the leadership team on curated training and learning needs. Track external/internal training requirements, nominations, and other related activities. Assist in the smooth running of various engagement programs. Facilitate new hire training programs for India new hires. Plan agendas for leadership visits and execute them with site leaders/managers. Standardize business toolsets (calendars, events, meetings) in sync with site events, global events, and others. Required qualifications, capabilities, and skills Proactive approach to problem solving; strong analytical skills Advanced skills in Excel / PowerPoint / Tableau / SharePoint Ability to deliver/extract/report/analyze high quality data in time crunched circumstances Ability to handle sensitive and maintain confidentiality Excellent verbal and written communication skills Fosters positive working relationships; manage stakeholders globally good team player Good data analytical and data visualization skills Attention to details and a self-starter Preferred qualifications, capabilities, and skills Expertise in planning and financial control

You re ready to gain the skills and experience needed to grow within your role and advance your career and we have the perfect software engineering opportunity for you. As a Software Development Engineer II - Java / Golang Developer + AWS at JPMorgan Chase within the Commercial Investment Bank, you will join our Cloud Migration Engineering Architecture Database team. We offer a flat-structure organization where you will have the opportunity to deliver innovative solutions using cloud-native microservices architecture, with a focus on the Software Development Life Cycle (SDLC). Job Responsibilities Collaborate with development teams to enhance the developer experience by providing tools and infrastructure that support agile methodologies and continuous integration/continuous deployment. Execute software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to resolve technical problems. Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems. Produce architecture and design artifacts for complex applications, ensuring design constraints are met by software code development. Develop and implement database backup, recovery, and disaster recovery strategies to ensure data integrity and availability. Ensure database security by implementing best practices for access control, encryption, and auditing. Automate routine database tasks and processes using scripting languages and tools. Gather, analyze, and develop visualizations and reporting from large, diverse data sets to improve software applications and systems. Proactively identify hidden problems and patterns in data, using insights to drive improvements in coding hygiene and system architecture. Contribute to software engineering communities of practice and events exploring new and emerging technologies. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 2+ years applied experience Bachelor s degree in Computer Science, Information Technology, or a related field. Experience in developing, debugging, and maintaining code in a large corporate environment with modern programming languages (e. g. , Java, Golang or Python) and database querying languages. Experience with Public Cloud services (e. g. , AWS) and Infrastructure as Code (e. g. , Terraform). Familiarity with RDBMS and NoSQL databases Hands-on experience in system design, application development, testing, and operational stability, with comprehensive knowledge of the SDLC. Understanding of Agile methodologies, Application Resiliency, and Security. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Qualifications, Capabilities, and Skills Proficient in coding in one or more languages (Java, Golang or Python) Experience on AWS. Experience with RDBMS and NoSQL databases. Experience with DevOps practices and tools such as Docker, Kubernetes, and CI/CD pipelines.

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the worlds largest and most influential companies. As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team team, you will play a pivotal role in delivering infrastructure and performance excellence, thereby shaping the future of one of the worlds largest and most influential companies. Your deep understanding of software, applications, and technical processes within the infrastructure engineering discipline will be crucial. You will also have the opportunity to expand your technical and cross-functional knowledge beyond your primary domain of expertise. This role provides the chance to lead a workstream or project involving one or more infrastructure engineering technologies, and collaborate with other platforms to design and implement changes necessary to resolve issues and modernize our organization and its technology processes. Job responsibilities Applies technical expertise and problem-solving methodologies to projects of moderate scope Drives a workstream or project consisting of one or more infrastructure engineering technologies Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions Adds to team culture of diversity, equity, inclusion, and respect Be Flexible to work in off hours/weekends in 24x7 on-call rotation. Required qualifications, capabilities, and skills Formal training or certification on infrastructure engineering concepts and 5+ years applied experience Advanced knowledge and experience with network load balancing technologies (F5 Networks). Very good understanding in multiple infrastructure technologies and protocols including Global and Local load balancing, DNS, network routing, switching, firewalls and proxies. Experienced and knowledge in the following key areas Network Engineering (planning, provision) Hardware Architecture (performance testing, monitoring, operations) Hardware Benchmarking (program management, network management) Design (compliance, security). Good knowledge and understanding of REST/JSON, API implementation and container based technologies. Experience with programmatic methods of network device interaction, configuration and lifecycle management. Thorough understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices. Demonstrated ability to conceptualize, launch, and deliver multiple IT projects on time and within budget. Ability to collaborate with different teams and roles to achieve common goals. Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms. Hands on experience with Atlassian products such as JIRA, Bitbucket and Confluence. Preferred qualifications, capabilities, and skills Exposure to cloud technologies Ability to multi-task across project/initiatives and deliver according to time commitments Experience with Infrastructure as Code - IaC implementation is a plus Technology experience in a very large financial or regulated environment is a plus. Proficient in automation framework (Ansible)

You re ready to gain the skills and experience needed to grow within your role and advance your career and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Consumer anc Community Banking , you are part of an agile team that works to enhance, design, and deliver the software components of the firm s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Demonstrable ability to code in one or more languages Experience across the whole Software Development Life Cycle Expereince in Java, J2EE, Fullstack, React JS, AWS. Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Emerging knowledge of software applications and technical processes within a technical discipline (e. g. , cloud, artificial intelligence, machine learning, mobile, etc. ) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies

The Control Management team collaborates with various control disciplines to oversee and develop control functions and protocols. The Controls Room serves as a firmwide Reporting Utility, offering standardized control-related data and facilitating efficient reporting, visualizations, and analytics. The primary goal is Job Summary As an Associate within the controls management team, you will be responsible for enhancing control oversight and efficiency by standardizing and automating operational risk reporting. You will provide access to aggregated firm-wide information and generate business risk insights. The Controls Room includes several functional units, such as Data Management & Operations, Analytics, Reporting, and the Project Management Office. Job responsibilities Lead daily system support operations, including complex issue resolution, user requests, enhancement requests, and user acceptance testing. Oversee and optimize support tools and mailbox for user tickets/issues, ensuring timely resolution. Prioritize, schedule, and manage tickets; escalate complex issues to L3 teams as required. Provide advanced technology troubleshooting support for user and system issues, including data problems. Coordinate Access Administration and support Recertification for supported applications. Lead and participate in projects, driving innovation and efficiency. Mentor and guide junior team members, fostering a collaborative and high-performing team environment. Demonstrate leadership by setting clear goals, providing direction, and motivating the team to achieve objectives. Drive continuous improvement initiatives to enhance service delivery and operational efficiency. Manage and oversee key operational areas including user ticket management, data quality reconciliation, application health checks, defect and change management, entitlement management, reporting and analytics, release validation support, incident management, project management, and heightened support during new application go-lives. Required qualifications, capabilities, and skills 8+ years of relevant experience. In-depth knowledge of risk management and control principles. Exceptional written and verbal communication skills. Strong customer service orientation with a focus on delivering high-quality solutions. Ability to effectively communicate with both Technical and Business Partners. Excellent organizational, documentation, and multi-tasking skills with a proven ability to manage expectations and deliver results. High level of professionalism, self-motivation, and a proactive approach to problem-solving. Leadership skills with the ability to influence and drive change. Proficiency in ITIL practices and frameworks. Experience with ServiceNow and Jira for incident management and project tracking.

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills and Capabilities Hold a Bachelors degree with minimum 5 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Analyst within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Monitor and ensure timely reporting and escalation of transactions in accordance with established policies and procedures. Serve as either maker, checker, or authorizer of the transactions received, ensuring that transactions are completed accurately and that high-value, urgent transactions are prioritized. Implement and maintain robust controls and procedures to mitigate operational risks and prevent errors, following the escalations matrix for identified issues. Mail correspondence timely with internal and external clients. Collaborate with cross-functional teams, including Tech, Relationship Manager, and Treasury for efficiency and effectiveness in day-to-day operations. Assist in issue resolution and provide incident report in case of errors. Identify training and development needs for team members to enhance their skills and capabilities. Be a back-up for other processes within the department. Run assigned process improvement projects. Prepare and present reports to senior management on key performance metrics, operational issues, and strategic initiatives to support decision-making and drive process improvements. Possess knowledge of FATF as a key advantage. Required Qualifications, Skills and Capabilities Bachelors degree in finance, accounting, business, or related field. Minimum of 5 years of experience in cash operations, payments processing, or financial services. Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region. Must have understanding of and experience in Payments, Swift, Correspondent banking etc. Must have experience in MTS application. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels. Proven leadership abilities, including team management, coaching, and performance evaluation. Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills Ability to multi-task and monitor critical transactions cut off, regulatory and control processes effectively Ready to work in rotational shift / flexible on work schedule Preferred Qualifications, Skills and Capabilities Tableau, Alteryx knowledge is an added advantage

Embrace the mantra of quality over quantity with us! Your keen attention to detail will drive success in our Quality team. Be part of a dynamic environment where your contributions ensure excellence in product standards. Job Summary As a Quality Specialist within the Collateral CoE, you ensure loan documents adhere to QC standards. You refine liens, index documents, and capture essential metadata. You also pledge loans to FRBNY, maintaining compliance with regulatory requirements. Job Responsibilities Oversee production workflow to avoid backlogs Conduct EOD checks for request assignment and processing Propose procedural changes to Manager and LOB head Disseminate process updates to team and revise procedures Develop resiliency plans for contingencies Diagnose root causes of productivity and quality issues Facilitate effective communication within team and partners Execute QC on Flood and Hazard Insurance requirements Manage collateral perfection and release QC Record FRBNY, Core, and Business metadata Pledge loans to FRBNY following document review Required Qualifications, capabilities, and skills Possess a Bachelor/Master s Degree with minimum 3 years of experience Exhibit customer service experience Demonstrate documentation and QC experience in banking Communicate proficiently both verbally and in writing Resolve problems and make decisions autonomously Investigate and respond to business queries Engage in process improvements Preferred qualifications, capabilities, and skills Operate with limited supervision Thrive in a team environment Adjust to night shifts Leverage MS-office applications Utilize QC tools and analytics expertise