Role & responsibilities Candidates willing to work during US time zones only need to apply Assist truck owners and tax professionals with inquiries related to IRS Form 2290 e-filing. Provide step-by-step guidance on using the e-filing platform effectively. Promote features and benefits of the Form 2290 e-file service to generate sales. Handle calls, chats, and emails professionally to ensure high customer satisfaction. Follow up with leads and convert them into paying customers. Maintain detailed records of customer interactions and filing status. Stay informed about IRS Form 2290 updates and filing deadlines. Preferred candidate profile

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through exceptional service * Meet sales targets consistently Complete remote, willing to work on US shift timing US IRS Tax product for transportation industry