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0 years
0 Lacs
Ucassaim, Goa
On-site
Ucassaim Goa Full Time Job description As a Client Success Associate at WeddingsDeGoa, you will play a dynamic role in building long-term relationships with our existing clients. Connecting via digital medium in adding value to them via profile updates. Driving revenue growth through renewals, sales, and new service offerings will be a part of the process . Additionally, you will manage chat functionality on our website to engage with web visitors, answering their queries and guiding them effectively. Key Responsibilities: Client Engagement: Build and maintain strong, trust-based relationships with clients through regular communication and follow-ups. Act as the primary point of contact for all client needs, inquiries, and feedback. Website Chat Management: Manage and operate the channel to engage with visitors and answer their queries in real-time. Provide accurate information, resolve questions, and guide online visitors toward relevant services or solutions. Ensure a seamless and friendly interaction experience for all website visitors. Client Satisfaction: Understand client goals and ensure our services align with their expectations. Resolve client concerns promptly and effectively, enhancing their experience. Revenue Growth: Proactively identify opportunities to upsell and cross-sell additional services. Drive client renewals by consistently delivering value and showcasing our offerings. Collaborate with the sales team to generate new packages and referrals. Data Management: Maintain detailed records of client interactions, feedback, and preferences. Analyze client and visitor data to identify trends and opportunities for service improvement. Value Addition: Share insights, tips, and updates with clients to keep them engaged and informed. Recommend personalized solutions to meet individual client needs. Join our vibrant team at WeddingsDeGoa and be part of transforming the wedding industry! Send your resume to [email protected] and launch your career with us today!
Posted 2 days ago
0.0 years
0 Lacs
Ucassaim, Goa
On-site
Ucassaim Goa Full Time Job description As a Client Success Associate at WeddingsDeGoa, you will play a dynamic role in building long-term relationships with our existing clients. Connecting via digital medium in adding value to them via profile updates. Driving revenue growth through renewals, sales, and new service offerings will be a part of the process . Additionally, you will manage chat functionality on our website to engage with web visitors, answering their queries and guiding them effectively. Key Responsibilities: Client Engagement: Build and maintain strong, trust-based relationships with clients through regular communication and follow-ups. Act as the primary point of contact for all client needs, inquiries, and feedback. Website Chat Management: Manage and operate the channel to engage with visitors and answer their queries in real-time. Provide accurate information, resolve questions, and guide online visitors toward relevant services or solutions. Ensure a seamless and friendly interaction experience for all website visitors. Client Satisfaction: Understand client goals and ensure our services align with their expectations. Resolve client concerns promptly and effectively, enhancing their experience. Revenue Growth: Proactively identify opportunities to upsell and cross-sell additional services. Drive client renewals by consistently delivering value and showcasing our offerings. Collaborate with the sales team to generate new packages and referrals. Data Management: Maintain detailed records of client interactions, feedback, and preferences. Analyze client and visitor data to identify trends and opportunities for service improvement. Value Addition: Share insights, tips, and updates with clients to keep them engaged and informed. Recommend personalized solutions to meet individual client needs. Join our vibrant team at WeddingsDeGoa and be part of transforming the wedding industry! Send your resume to info@whnnext.com and launch your career with us today!
Posted 2 days ago
0.0 years
0 Lacs
Ucassaim, Goa
On-site
Sales Ucassaim Goa Full Time Job Summary Seeking Business Development Associates in North and South Goa (2 positions each, Hybrid). Drive business growth, collaborate with sales and marketing teams, and gain hands-on experience in client expansion and revenue generation. Join us if you have: A way with words—whether talking or typing. A drive for business growth and managing success. Ears that listen actively and a heart that empathizes. Confidence to present your ideas clearly and persuasively. A proactive approach to sales and building client relationships. Team spirit and collaboration skills. Proficiency in Google Workspace and CRM software, especially ZOHO. Time management ninja skills. Adaptability and a hunger to learn about our industry and what we offer. Responsibilities: Find Leads: Find potential clients using savvy market research, online platforms, and our secret sales sources, laying the foundation for a thriving sales pipeline. Reach Out and Connect: Dial, email, and socialize your way into prospects’ hearts, introducing our top-notch products/services and sparking curiosity about what we offer. Nail the Pitch: Craft and deliver killer sales presentations that showcase the undeniable value and perks of our solutions, leaving clients eager for more. Build Lasting Bonds: Cultivate client relationships by understanding their needs, answering questions, and offering solutions that hit the bullseye every time. Team Up for Success: Collaborate with our crack sales squad to brainstorm, scheme, and execute flawless sales campaigns that hit all the right notes for our business goals. Expand Your Circle: Rub elbows at industry events, conferences, and networking dos to grow your professional web and uncover fresh leads. Stay in the Know: Keep your finger on the pulse of industry trends, rivals’ moves, and customer wants, sharing insights that keep us ahead of the pack. Crush Those Targets: Charge towards and smash your sales goals, putting serious numbers on the board and fueling our growth. Keep it Tidy: Keep meticulous records of client interactions, leads, and sales actions using our top-tier CRM software, so nothing falls through the cracks. Grow with Us: Dive into training programs that sharpen your product knowledge, sales chops, and biz know-how, making you an unstoppable force in our team. Perks and Benefits: Kickstart your career with a competitive starting salary. Earn incentives and sales commissions based on your performance. Enjoy flexibility in your work hours. Dive into cutting-edge technologies for hands-on experience. Embrace opportunities for training and professional growth. Bond with your team through engaging activities and streaming subscriptions. Thrive in a supportive and positive work atmosphere. Join our vibrant team at WeddingsDeGoa and be part of transforming the wedding industry! Are you enthusiastic about a role as a Business Development Associate? Send your resume to info@whnnext.com and launch your career with us today!
Posted 2 months ago
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