Customer Service Associate Tynimo Lifestyle Private Limited

1.0 years

1 - 2 Lacs

Sahar, Mumbai, Maharashtra

On-site

ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Mumbai Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by HR · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : Customer Focus Effective communication – English, Hindi, Gujrati Interpersonal Skills Role modelling Good physical endurance Basic understanding of sales principles and customer service practices Should be flexible with 24/7 shifts and working on holidays/ festivities Open to Feedback and learning High on Energy levels. Friendly, helpful, confident, and engaging personality Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person

Posted 1 week ago

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