814 Jobs in Rajarhat - Page 9

Client Success Executive Location: Kolkata – Sector V Experience: 3–4 years of relevant experience Reports to: Client Success Manager & India Sales Head Type: Full-time Position Overview You’ll be the bridge between clients and delivery teams (creative, media, SEO, tech), ensuring on-time, on-scope, on-quality delivery. This role has a clear growth path into Client Success Manager (CSM). Key Responsibilities Client Communication & Relationship • Draft/share status updates, follow-ups, reminders, and meeting agendas, MOMs, recap emails. • Run WBR/MBR/QBR cadences, track action items to closure. • Build trust by setting expectations, clarifying scope, and handling escalations with poise. Deliv...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using technology and software applications is required. Ability to work independently and ...

Roles and Responsibility Manage and maintain accurate records and reports. Provide excellent customer service and support to clients. Develop and implement process improvements to increase efficiency. Collaborate with team members to achieve common goals. Analyze data and provide insights to inform business decisions. Ensure compliance with company policies and procedures. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Basic computer knowledge and proficiency in Microsoft Office. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Freshers or experienced candidates ...

About the Role Human Before Resource Private Limited is conducting a Walk-In Drive for fresher and experienced candidates for International Chat, Backend, and Non-Voice Processes. If you are someone with excellent communication skills in English and a passion for delivering exceptional customer service, this opportunity is perfect for you. Roles and Responsibilities : Manage incoming client help requests via chat, email, or backend systems with professionalism and courtesy. Record, track, and document client queries, problem-solving steps, and resolutions effectively. Follow defined procedures and SLAs to ensure timely and accurate query resolution. Utilize internal knowledge bases and resou...

We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empa...

Process - International Travel Process (Hotels & Airlines Process) Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Eligib...

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer applications

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide excellent customer service and ensure satisfaction. Work in a fast-paced environment and manage multiple tasks simultaneously. Collaborate with team members to achieve goals and objectives. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 4-5 years of experience in a related field. Strong communication and problem-solving skills are essential. Ability to work in a team environment and adapt to changes. Proficiency in using technology and software applications is req...

Manage and respond to customer inquiries via chat. Provide excellent customer service and resolve issues efficiently. Collaborate with the team to achieve process goals and objectives. Develop and implement process improvements Required Candidate profile Minimum 2 years of exp. in a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Experience with chat backend and non-voice

Roles and Responsibility Develop and implement effective recruitment strategies to attract high-quality candidates. Build and maintain relationships with clients and candidates for successful placements. Conduct interviews and assessments to evaluate candidate fit and skills. Manage the full recruitment lifecycle from job posting to onboarding. Collaborate with internal teams to understand hiring needs and provide solutions. Analyze recruitment metrics to optimize the hiring process. Job Requirements Proven experience in recruitment or a related field. Strong knowledge of recruitment principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced e...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide excellent customer service and resolve issues efficiently. Collaborate with the team to achieve process goals and objectives. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Ensure compliance with company policies and procedures. Job Requirements Minimum 1 year of experience in a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using computer software and technology. Strong analytical and critical thinking skills. Ability...

Roles and Responsibility Manage and coordinate backend operations for smooth workflow. Provide exceptional customer service through non-voice channels. Develop and implement process improvements to boost efficiency. Collaborate with team members to achieve common goals. Analyze data and reports to identify trends and areas for improvement. Maintain accurate records and databases. Job Requirements Minimum 2 years of experience in a related field, preferably in BPO or BPM industry. Excellent communication and interpersonal skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in Microsoft Office ...

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to resolve customer issues. Maintain high levels of customer satisfaction and ensure repeat business. Continuously improve knowledge of products and services to provide better support. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a fast-paced environment and manage multiple chats simultaneously. Strong problem-solving skills and attention to detail are essent...

Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various communication channels. Collaborate with internal teams to improve overall customer satisfaction. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Consistently meet or exceed performance targets and quality standards. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing situations. Excellent problem-solving and analytical skills. Strong attention to detail and ability to maintain accura...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Maintain accurate records of customer interactions. Stay updated with product knowledge and procedures. Participate in training programs to enhance skills. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a fast-paced environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in Microsoft Office and other software applications is expected. Candidates must be able to work flexible shifts, including evenings an...

We are looking for a skilled professional to join our team in Kolkata. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Participate in training programs to enhance skills and performance. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM. Excellent communication and inter...

Looking for a skilled professional to join our team in Kolkata. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Participate in training programs to enhance skills and performance. Job Requirements Minimum 1 year of experience in international voice process or related field. Excellent communication and interpers...

Looking for a skilled professional to join our team in Kolkata. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Participate in training programs to enhance skills and performance. Job Requirements Minimum 1 year of experience in international voice process or related field. Excellent communication and interpers...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team environment to achieve goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Participate in training programs to enhance skills and performance. Job Requirements Minimum 1 year of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer s...

Manage and respond to customer inquiries via chat. Provide excellent customer service and resolve issues efficiently. Collaborate with the team to achieve process goals and objectives. Develop and implement process improvements Required Candidate profile Minimum 2 years of experience in a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Experience with chat backend

Manage/coordinate recruitment processes,including scheduling interviews/communicating with candidates Develop/implement effective employee engagement strategies to boost morale/productivity Provide guidance/support to employees on HR-related matters Required Candidate profile Strong knowledge of HR principles/practices,including recruitment,training,development. Excellent communication/interpersonal skills,with the ability to work effectively with people at all levels.

HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and...

Looking for a skilled professional to join our team in Kolkata. The ideal candidate will have 1-6 years of experience and a strong background in HR, with excellent communication skills. Roles and Responsibility Manage and coordinate recruitment processes to ensure timely hiring. Develop and implement effective employee engagement strategies. Provide guidance and support to employees on HR-related matters. Analyze and resolve complex HR issues efficiently. Collaborate with other departments to achieve business objectives. Maintain accurate and up-to-date employee records and databases. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal ...

Roles and Responsibility Manage and coordinate recruitment processes to ensure timely hiring. Develop and implement effective employee engagement strategies. Provide guidance and support to employees on HR-related matters. Analyze and resolve complex HR issues efficiently. Collaborate with other departments to achieve business objectives. Maintain accurate and up-to-date records of employee data. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Proficient in MS Office and other HR software applications. Strong analytical and problem-solving skills. ...

Roles and Responsibility Manage and coordinate recruitment activities, including scheduling interviews and communicating with candidates. Develop and implement effective recruitment strategies to attract top talent. Build and maintain relationships with hiring managers and other stakeholders. Conduct thorough interviews and assessments to ensure the best fit for the role. Collaborate with the HR team to develop and implement employee engagement initiatives. Analyze recruitment metrics and provide insights to improve the process. Job Requirements Strong knowledge of recruitment principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environm...