A Field Sales Executive in the is responsible for generating new business, maintaining customer relationships, and promoting and selling insurance products directly to potential clients. This role involves significant face-to-face interaction with clients, providing them with detailed information about insurance options, understanding their needs, and offering suitable policies. The Field Sales Executive will also be responsible for meeting sales targets, managing client accounts, and ensuring customer satisfaction. Roles & Responsibilities: Lead Generation and Prospecting: Identify and target potential clients using various channels such as networking, referrals, cold calling, and attending local events. Develop and maintain a solid pipeline of leads through proactive outreach. Qualify leads and determine their suitability for insurance offerings. Client Relationship Management: Build and nurture long-term relationships with clients to increase customer loyalty and retention. Follow up with clients regularly to review their insurance needs and propose additional coverage options. Provide exceptional customer service, addressing inquiries, concerns, and claims processing. Achieving Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets set by the company. Track personal sales performance and adapt strategies to meet sales objectives. Continuously evaluate and optimize sales approaches to improve conversion rates. Market Research and Competitor Analysis: Stay updated on industry trends, competitors' offerings, and market changes. Conduct research to understand customer needs and preferences, adjusting sales pitches accordingly. Report on competitor activities and share market insights with the management team. Policy Management and Documentation: Accurately complete sales paperwork, applications, and policy documentation in a timely manner. Ensure all necessary customer information and documentation are properly recorded and submitted. Assist clients with the claims process, renewals, and any post-sale queries or issues. Product Knowledge and Training: Stay informed about new products, features, and regulatory changes in the insurance industry. Participate in ongoing training programs to improve product knowledge and sales techniques. Educate clients on the benefits and limitations of different insurance policies to make informed decisions. Compliance with Regulations and Company Policies: Ensure compliance with all relevant insurance laws and regulations while selling policies. Follow company policies and ethical standards when interacting with clients and closing sales. Maintain required licenses and certifications as necessary for insurance sales. Customer Support and Retention: Provide after-sales support, ensuring clients are satisfied with their insurance policies. Address any customer complaints or concerns promptly and professionally. Promote policy renewals and upsell additional products to existing clients. Reporting and Administrative Duties: Maintain accurate records of sales activities, client interactions, and policy details. Submit regular reports to the management team on sales progress, targets, and outcomes. Update and manage client information in the company's CRM system.
