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2.0 years

0 Lacs

Lādwa

On-site

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager (ASM) is responsible for maintaining the Profit and Loss of the location and for the business expansion and growth of the lending book of the area so as to achieve the top line and profitability goals. The ASM coordinates with the Sales managers to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. Key Responsibilities Drive the business in the geography through the sales resources and ensure attainment of targets Map the business potential in the geography of operation Manage the quality of portfolio through soft recovery in early bucket defaults Organize activities/events across channels to increase lead generation Conduct field visits in case of High value loan proposal Liaise with internal stake holders to improve sourcing and ensure quick conversion of business Review the weekly business performance report of RMs Organize training sessions, guide and coach RMs to enable them to attain the desirable sales performance levels. Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute 2 years in a relevant role Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines Ability to coach and mentor others #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Posted 1 week ago

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0 years

0 - 0 Lacs

Lādwa

On-site

Job Summary The Field Leader is at the forefront of our operations, responsible for delivering exceptional client experiences. This role involves expertly managing client interactions, conducting tailored training sessions, ensuring accurate field documentation, overseeing loan collections, and resolving issues promptly. The Field Leader is integral to achieving organizational goals by fostering trust and ensuring operational excellence in the field. Job Details Designation: Field Leader Workplace Type: On-site Employment Type: Full-Time Roles and Responsibilities Manage a caseload of at least 650 clients , ensuring their concerns and needs are addressed efficiently. Facilitate loan disbursements ranging from ₹15 to ₹20 lakh monthly, adhering to company policies. Conduct Credit and Group Training (CGT) sessions to empower clients with financial management skills. Ensure timely and complete collection of loan repayments, proactively minimizing delinquencies and defaults. Perform Loan Utilization Checks to verify the appropriate use of disbursed funds. Maintain full coverage of all households in the assigned portfolio, ensuring no eligible client is overlooked. Conduct thorough Know Your Customer (KYC) verifications, meeting regulatory and organizational standards. Implement Best Client Selection by identifying high-potential clients based on creditworthiness and repayment history. Perform Income Parameter Analysis to evaluate clients’ repayment capacity and customize loan offerings. Skills Required Client Handling: Professional, empathetic, and efficient management of client interactions. Field Work: Conduct on-site visits to assess client needs and verify information. Monitoring: Proactively track client accounts to ensure loan compliance and address any issues. Technology Proficiency: Skilled in using computers and mobile devices for record-keeping, communication, and transactions. Bike Riding: Efficient navigation between client locations and the office for timely service delivery. Adaptability: Eagerness to learn new skills and embrace professional growth opportunities. Education and Experience Minimum Qualification: 12th Grade Open to both freshers and experienced candidates . Job Types: Full-time, Permanent, Fresher Pay: ₹13,400.00 - ₹16,100.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Ladwa, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Language: Hindi (Required) Work Location: In person

Posted 3 weeks ago

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0 years

4 - 9 Lacs

Lādwa

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

Posted 3 weeks ago

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