4 Jobs in Katargam Darwaja, Surat Region

Location: Surat , Lal Darwaja Company: Suvit Fintech Pvt. Ltd. Experience: 1 to 4 years Job Type: Full-Time At Suvit Fintech Pvt. Ltd., we’re transforming the way accounting is done. Our innovative automated accounting platform—available on both cloud and on-premise—serves over 6,000 tax professionals across India. By offering intelligent automation, seamless integrations, and tailored solutions, we help businesses and professionals streamline their financial processes, boost efficiency, and thrive in a fast-evolving digital landscape. Join us on our mission to digitally empower India’s financial backbone. Your Role: Business Development ExecutiveWe're looking for a smart, driven, and target oriented Business Development Executive to join our growing sales team. In this role, you’ll be the face of Suvit for potential customers—helping them understand our product, solving their queries, and ultimately converting interest into long-term success. Roles & Responsibilities  Engage with potential customers through calls, WhatsApp, and email (leads provided).  Understand the client’s business needs and schedule product demos.  Conduct clear and persuasive online demos to showcase how Suvit simplifies accounting tasks.  Address customer doubts and explain how Suvit saves time and increases accuracy.  Follow up with leads consistently to build trust and close deals.  Convert qualified leads into paid customers and ensure a smooth onboarding experience.  Meet and exceed monthly sales targets (with full support from the team).  Adhere to Suvit’s structured and proven sales process (SOP). What We’re Looking For  1 to 4 years of experience in Inside Sales, Tele Sales, or B2B Sales.  Excellent communication and persuasion skills.  Comfortable speaking on phone/video with clients.  Proficient in both Hindi and English (fluency in both is essential).  Self-motivated and ready to work towards monthly targets.  Graduate from a recognized university (MBA or M.Com freshers are also encouraged to apply).  What You’ll GetA competitive salary + performance-based incentives.  Clear career growth opportunities in a high-growth SaaS company.  A dynamic, supportive, and learning-focused work culture.  A chance to play a pivotal role in helping Indian businesses go digital.

Job Brief: Join our dynamic team as a Customer Onboarding Specialist and be the first point of contact for new customers! You'll guide them through our product setup, provide exceptional support, and ensure they get the most value from our solutions. If you're tech savvy, customer-focused, and thrive in a fast-paced environment, we want you! Key Responsibilities: Conduct engaging onboarding sessions via Anydesk, UltraViewer, and Zoho Meet. Assist customers with Tally automation setup (Banking, Sales, Purchase). Provide clear, step-by-step training and resolve product queries. Follow up with customers via email, WhatsApp, and calls to maintain engagement. Create and update FAQs, tutorials, and educational content. Track customer progress using Excel and maintain accurate records. Effectively manage your schedule to optimize onboarding slots. Deliver impactful group training and webinars. Collaborate with product and tech teams to share feedback and improve processes. Why Join Us? Opportunity to work with a supportive, innovative team. Develop your skills in customer success and product training. Make a tangible impact on customer satisfaction and product adoption. What We’re Looking For: 2+ years in Customer Support, Account Management, or Customer Success. Strong communication and presentation skills. Experience with CRM tools and remote desktop software. Organized, self-motivated, and customer-focused. Bachelor’s Degree preferred but not mandatory.

We are looking for a customer-oriented Support Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will provide support via phone, email, and other communication channels to help customers get the most out of our products and services. Key Responsibilities: Customer Assistance: Respond to customer queries and issues through phone calls, emails, and chat in a prompt and professional manner. Provide accurate information about product features, functionalities, and services. Ensure high levels of customer satisfaction by resolving concerns effectively. Issue Resolution: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient problem-solving. Coordinate with technical support or other departments for more complex queries. Follow up with customers to ensure their concerns are fully resolved and document outcomes. Product Knowledge: Gain a deep understanding of the company's products and services to provide comprehensive support. Stay updated on new features, updates, and company policies to offer accurate assistance. Documentation: Log customer interactions, issues, and resolutions in the CRM or support system. Maintain a record of frequently asked questions (FAQs) and common issues to improve support efficiency. Provide reports on recurring issues and customer feedback to help improve the product. Customer Feedback: Collect customer feedback and insights for continuous product and service improvement. Share customer suggestions and pain points with the team to enhance service quality. Key Competencies: Patience and empathy when dealing with customers. Ability to multitask and prioritize work effectively. Technical aptitude to quickly learn and understand new products. Team player with a proactive attitude and eagerness to learn. Requirement 1-3 years of experience in a customer support role or similar. Excellent communication and interpersonal skills. Strong problem-solving skills with the ability to think quickly and make sound decisions. Ability to handle challenging customer situations and work in a fast-paced environment. Understanding of Tally is plus.

About company: Suvit Fintech Pvt. Ltd. provides a cutting-edge cloud and on-premise automated accounting platform that caters to all your accounting needs. Our platform is trusted by over 6,000 tax professionals, empowering them with tools for enhanced efficiency, accuracy, and seamless integrations. As a company focused on innovation, we are committed to simplifying financial management through advanced technology and tailored solutions, helping businesses of all sizes thrive in today’s fast-paced digital landscape. Roles & Responsibilities Call potential customers from the leads we give you. Understand their business needs and schedule product demos. Give simple, clear demos of our software and how it helps them. Solve customer doubts and explain how Suvit can save their time. Follow up regularly and convert leads into paid customers. Achieve your monthly sales targets – and earn rewards! Follow our easy-to-understand sales process (SOP). Help onboard new customers smoothly after the sale. Key Skills 1 to 6 years of experience in Inside Sales / Tele Sales / B2C Sales. Must be comfortable talking to customers on phone/video. Good at communication and convincing skills. Must know Hindi & English (both are important). Ready to work with monthly targets (we’ll support you to succeed!). Education Graduate from any recognized university (MBA or M.com Freshers Preferred ) What You’ll Get: Competitive salary + performance-based incentives. Career growth opportunities in a fast-moving SaaS company. Fun, supportive, and learning-focused team culture. A chance to help businesses across India go digital!