Customer Service Representative Surobhi Agro Industries

0.0 - 31.0 years

1 - 1 Lacs

Garia Place, Kolkata

On-site

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation Bengali langauge proficiency is mandatory for this role

Posted 3 years ago

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