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2.0 - 5.0 years
0 Lacs
byasanagar, odisha, india
On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business.
Posted 13 hours ago
0.0 years
0 Lacs
byasanagar, odisha (orissa), india
On-site
Bharat Banking : Regional Sales Manager-Microfinance INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader Team Size: Grade: Business: Department: Bharat Bank Sub - Department: MFI Location: About Bharat Bank The increasing income diversification, evolution of the tech stack, various government schemes to improve livelihoods, and integrating the country via roads and the internet have provided strong tailwinds to the rural and semi urban (RUSU) or Bharat markets. To better capitalize on the growth runway and open the world of possibilities for the Bharat customer, the bank has set up a separate Bharat Bank vertical. It is an amalgamation of products and geography, handling certain core products across the country and all the products in the RUSU branches. The objective is to accelerate the growth journey by expanding distribution reach via branches, partnerships, and digital presence, creating tailored products and processes, and using the One Axis strategy to harness synergies in all parts of the Bank to deliver to the Bharat customer. The Bank also continues to focus on growing the book profitably by enhancing productivity, improving operational efficiency to reduce cost, and containing risk by leveraging technology such as AI and ML & rigorous portfolio monitoring About the Role The Regional Sales Manager will be responsible for managing Microfinance operations within one region. She/he will provide leadership to Area Sales Managers and branches. Regional Manager will be responsible for regions performance. She/he will be instrumental in identifying new opportunities and will conduct market research for expansion together with expansion team. In leading Dawn efforts in the region, she/he will also routinely carry out training of Area Sales Managers, client drop out surveys, check and supervise the branch plans and budgets, assess staff performance as well as verify and submit monthly reports as required. Key Responsibilities Primary duties and responsibilities: Lead the Area from respective region to set, monitor and support for targets of Active borrowers and Outstanding Loan Portfolio amounts. Developing regional implementation strategies and operational plans (including expansion to new areas) setting regional and branch performance targets both clients and outstanding loan portfolio and ensuring achievement of said targets. Supervising overall operations of the region and all respective branch offices monitor branch performance such as portfolio quality, standard case load and sustainability plan. Oversees all aspects of expansion in the region, including the establishment of new branch offices and staff selection and trainings. Conducts refresher training as required and necessary Summarize disbursement plans of the branches from him/her region and summit to Operations Manager. Report immediately any delinquency, cash deficiency and/or any other problems and support to branches to solve these problems Conduct monitoring visits to branch offices, as planned. Set annual performance evaluation of branch managers, assets mid-term and annually and evaluate to base on performance. Check, supervise, combine and monitor the Branch plans and budget. Recruit new Area sales officers and assist to provide in service trainings. Supervise and lead Area sales managers to control client retention rate in respective region. Participate and discuss with strong strategy for the regions sustainability in BM review monthly meeting and regional manager meeting. Closely work with product manager to ensure to follow all policy changes. Must visit responsible branches in every month do surprise check to the collection points and clients business. Supervise and ensure the staff from branches to follow policy and procedures of Dawn and maintain best customer service. Report to Business Manager/HOO for the progress of Branches and strategic to change methodology of Dawn base on best market practices. Performing other duties as assigned by Operations Manager or Head of Operations. Qualifications Qualification 1. Graduate/ Postgraduate from a recognized institute. Role Proficiencies:
Posted 3 days ago
0.0 years
0 Lacs
byasanagar, odisha (orissa), india
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization's requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank's retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank's products. Promoting bank's products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank's products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank's CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 3 days ago
0.0 - 2.0 years
0 Lacs
byasanagar, odisha, india
On-site
Job Requirements Role/ Job Title: Associate Debt Manager-Flows-Rural Assets Function/ Department: Debt Management- Flows- Rural Assets Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis. Education Qualification Graduation: Any Graduation Experience: 0 to 2 years of experience in Flows- Rural Assets
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
byasanagar, odisha (orissa), india
On-site
Role description JOB DESCRIPTION A Position Overview Position Title Sales Manager Department Direct Distribution - DSF Level/Band 301 - Assistant Manager Role Summary: Achieve FYP targets through regular visits to the assigned branches & relationship building with the team, Training of the sales team, Arrange various contests & events for the sales team as well as the customers. B Organizational Relationships Reports To Area Manager Supervises WPOs (5 to 6) C Job Dimensions Geographic Area Covered Clusters as defined in Zone structure Stakeholders Internal Operations, Distribution Operations, F&A External Customers D Key Result Areas Sales Management . Set targets for the team & review their performance on regular basis . Initial grooming of the sales teams in presentation / selling skills& products . Make joint calls with sales team , if required during the initial months . Accompany the sales team on calls with high-ticket clients . Set sales strategies for the team and follow up with to ensure the team achieves their targets . Monitor WPOs lead conversion ratio and ensure the same is as per the Business Plan . Ensure the WPOs updates the lead management system Team Management . Analyze the productivity of WPOs to ensure they are delivering as per expectations . Track business on a daily basis & provide feedback to the WPOs as well as to the senior management . Drive the various contests being held for the channel and motivate the team to perform better . Ensure that the high performers are suitably rewarded & kept motivated . Counsel the low performers to assess the reasons for low productivity Provide operational support . Check policy issuance & track the progress through every stage of the policy . Co-ordinate with the team to resolve pending requirements. . To be well informed on underwriting guidelines and other operations processes and share the same with the team membersby conducting workshops . Educate the WPOs on the importance of compliance and ensure the same is being adhered to in a day to day business MIS & Reporting . Prepare Business MIS and share the same with Senior Management . Analyze the daily business nos. on submission/ issuance and pending and provide feedback to the WPO team . Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes E Competency Competency For Sales Manager Proficiency Scale Proficiency Scale Description Consumer Focus Understands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer and make him/ her a brand ambassador by making use of functional knowledge and expertise 4 Is aware of the all latest offerings available in the market place and uses that information to create an environment where team/s are empowered to put consumers first. Organizes processes around consumer needs by taking into account the complex and sensitive information to meet their long term needs. Implements feedback system to improve consumer experiences at each touch point. Acts as a catalyst to backend support, service team and product teams to create more consumer focused product / services Building and Managing Relationships Collaborating with key stakeholders and team members to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals. 4 Proactively seeks out to identify and establish relationships which might be crucial for achieving long term success. Builds strong alliances with intra department colleagues / stakeholders that would support his/her team achieve business results. Takes efforts to ensure that key contacts and networks also find it beneficial to maintain relationships. Encourages own team members to build nurturing relationships Effective Communication Able to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations 4 Creates an environment where team/s are encouraged and developed to enable them to communicate effectively with consumers and stake holders. Facilitates the understanding of complex messages to teams and stake holders by using appropriate communication techniques and ensures that the team is well versed with the skills and tools required to effectively communicate to various stake holders. Encourages the team to follow best sales communication practices adapted from similar line of business and sets them up for success. Taking Ownership Achieves results by taking responsibility proactively and by making timely decisions with speed & urgency 4 Proactively sets stretched targets for team and empower/motivate them to achieve the same. Takes responsibility for self and team's productivity even under testing situations. Recognizes ways of improving team productivity and customer service standards and makes critical decisions which has an impact on improving them. Understands how to divert teams effort in achieving broad business objectives/targets and consistently drives them for results. People Management Develop and manages individuals and team performances through constructive feedback, coaching and mentoring . 4 Creates a collaborative environment and continuously motivates The team to work together. Empathizes and maintains an on-going two way communication With team members. Makes team members understand criticality of their contribution to the team's success and facilitates understanding of Interdependencies among roles. Advices and coaches others by sharing experiences and Discussing how to handle current or anticipated concerns. F Skills Required Technical Product/ Subject matter expertise Team management skills Business perspective & planning Insurance industry awareness Problem solving skills Presentation skills Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills . Relationship Building skills . Decision making skills . G Incumbent Characteristics Essential Desired Qualification Graduate MBA Experience 5 - 7 Years Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time
Posted 2 weeks ago
10.0 - 31.0 years
4 - 5 Lacs
byasanagar
On-site
Hello to Everyone, This is one of the Great Position Dream in the Jewellery Industry. We are hiring a Store Manager(SM) for TANISHQ. Post Name- SM- Tanishq at Jajpur, Odisha location. Experience- Graduate with more than 10 years experience in the Jewellery industry as a current role of ASM or SM or above of its post. Salary- Discuss in the interview round. Skills- deep knowledge of Jewellery with good & positive personality. *Note- preferable for to know the Odia language and interested in relocating to its job location. Interested candidates as per your eligibility criteria please drop your CV in careers@takshgroup.com More Information- 7682854422.
Posted 4 weeks ago
0.0 - 2.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Job Requirements Role/Job Title : Associate Relationship Manager-Personal Loan Function/Department: Rural Banking Job Purpose To Start Personal Loan in Rural Market and service and source the product. Primary Responsibilities Identifying Business owners / entrepreneurs in the defined catchment and identifying / assessing their business loan needs. Map out prospects in the town to scope business potential. Disburse Personal loans based on needs assessment. Conduct end-use checks as specified post disbursal of loans. Achieve monthly and annual loan booking targets. Cross-sell products and services to both new and as well as existing customers as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Secondary Responsibilities Maintain high collections efficiency through discipline and drive. Preparation of accurate documentation of loans. Coordinate with operations officer to ensure timely data entry. Nudge behavioural changes in customers to move towards online banking. Ensure compliance as per the bank requirements. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 years of relevant branch banking experience.
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Role/ Job Title: Associate Debt Manager-Flows-Rural Assets Function/ Department: Debt Management- Flows- Rural Assets Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis. Education Qualification Graduation: Any Graduation Experience: 0 to 2 years of experience in Flows- Rural Assets
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Job Requirements Job Title – Associate Relationship Manager-LAP Place of work - Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications Graduate-Any-Full Time 12th- Any Experience 2-5 Years in NBFCs/Banking.
Posted 1 month ago
0.0 - 31.0 years
0 - 1 Lacs
Byasanagar
On-site
Doubt clear, teaching & task collection
Posted 2 months ago
1.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Job Description Job Title – Sales Manager- Consumer Durable Loan Place of work – JAJAPUR Business Unit – Retail Banking Function – Retail Banking Job Purpose The role entails direct customer interaction and is responsible for acquisition of Consumer Durable loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. [ Roles & Responsibilities Acquisition of Consumer Durable loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Educational Qualifications Graduate – Any discipline Post Graduate – Any discipline Experience: Minimum of 1+ years of experience in Sales.
Posted 2 months ago
0.0 - 31.0 years
0 - 1 Lacs
Byasanagar
On-site
We need staff for shop and materials load unload in godown
Posted 2 months ago
0.0 - 2.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Job Title – Associate Relationship Manager-LAP Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer. Spearhead mapping of detailed household needs based on direct customer interactions. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency. Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience 0-2 Years in NBFCs/Banking. Show more Show less
Posted 3 months ago
0.0 - 1.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less
Posted 3 months ago
0.0 - 1.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less
Posted 3 months ago
0.0 - 2.0 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Secondary Responsibilities Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less
Posted 3 months ago
0 - 1 years
0 Lacs
Byasanagar, Odisha, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Nudge behavioral changes in customers to drive them towards online banking.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience.
Posted 4 months ago
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