2.0 - 4.0 years

4 - 6 Lacs

Bhopalgarh

Work from Office

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills

Posted 1 day ago

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Relationship Officer/Manager - [Sales - Wheels] Paisabuddy

1.0 - 4.0 years

5 - 8 Lacs

Bhopalgarh

Work from Office

PaisaBuddy is looking for Relationship Officer/Manager - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that arise Actively seeking new business opportunities and conducting sales presentations to potential clients Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded Maintaining accurate records of customer interactions and transactions Identifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction Ensuring compliance with company policies and procedures and regulatory requirements Participating in team meetings and contributing to the overall success of the organization Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers Strong problem-solving and decision-making skills

Posted 1 week ago

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Urgent Hiring/Customer Care Executive/Exp 1 Year/Bhopal Ashkom Media India Private Limited

0.0 - 1.0 years

1 - 1 Lacs

Bhopalgarh

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We are hiring for the role of Customer Care Executive for the well known Ashkom Media India Pvt Ltd , position based at Bhopal (M.P). Job Profile Customer Care Executive Location – Bhopal (M.P) Experience – Min 6 Months To 1 Years Exp in (Call Centre or Tele-Caller) Qualification – Graduation Salary - 1 – 2 LPA Roles & Responsibility – Must be graduate. Must be knowledge of Ms-Office Communication must be good Experience in Call Centre or relevant field Must be belonging to same city or nearby city. *Interview Date 21-July-2023* (Friday) Your Manpower Manager Udit Agnihotri (He/Him) HR- Recruiter Ashkom Media India Private Limited “Ashkom House” DK2/6 Danish Kunj, Kolar Road, Bhopal- 462042 +91-9977082289 udit.ashkom@gmail.com Website: www.ashkom.com

Posted 1 month ago

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